Purchase/Travel Program New Card Registration and
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PurchaseTravel Program New Card Registration and Information Arkansas State University Index Welcome Slide 3 Card Activation Slide 4 Global Card Access Slide 7 Registration Mobile Alerts
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01
Purchase/Travel Program New Card Registration and Information Arkansas State University<br>
02
Index Welcome Slide 3
Card Activation Slide 4
Global Card Access __________________________________________________Slide 7
Registration
Mobile Alerts (North America)
On-Line PIN Check
Cardholder Support Slide 10
Frequently Asked Questions __________________________________________Slide 12
Global Card Access login and home page ________________________________Slide 17<br>
Card Activation Slide 4
Global Card Access __________________________________________________Slide 7
Registration
Mobile Alerts (North America)
On-Line PIN Check
Cardholder Support Slide 10
Frequently Asked Questions __________________________________________Slide 12
Global Card Access login and home page ________________________________Slide 17<br>
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Welcome The State of Arkansas has entered into a new contract with Bank of America (BofA) to provide credit card services for all agencies in the State of Arkansas. The state’s current contract with US Bank will expire at the end of the year. Bank of America will transition Arkansas State University’s credit cards (travel, departmental and Pcard) by November 2020. There may be a brief period of overlap with US Bank card transactions in Concur during this time.
There should be no changes in Concur with the exception of your new card number. BofA has an easy to use website for statements and viewing transactions.
Chip and PIN Overview
Your Bank of America card is Chip & PIN enabled. The embedded microchip provides improved fraud protection and increased global acceptance. For most transactions at chip-enabled merchants, you will be asked to enter your 4-digit PIN; therefore, it is important that you memorize your PIN before you begin to use your chip card at the point of sale.
Please note that if you customize your PIN, the first time that you use your card to make a in-person purchase, your PIN may not be recognized by the card terminal until it is sync’d to the chip on your card. In this case, please leave the card in the terminal and attempt up to three times with your custom PIN to allow the Chip and PIN to sync.<br>
There should be no changes in Concur with the exception of your new card number. BofA has an easy to use website for statements and viewing transactions.
Chip and PIN Overview
Your Bank of America card is Chip & PIN enabled. The embedded microchip provides improved fraud protection and increased global acceptance. For most transactions at chip-enabled merchants, you will be asked to enter your 4-digit PIN; therefore, it is important that you memorize your PIN before you begin to use your chip card at the point of sale.
Please note that if you customize your PIN, the first time that you use your card to make a in-person purchase, your PIN may not be recognized by the card terminal until it is sync’d to the chip on your card. In this case, please leave the card in the terminal and attempt up to three times with your custom PIN to allow the Chip and PIN to sync.<br>
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Card Activation<br>
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Global Card Access Registration and Card Activation Upon receipt of your card, the preferred method for card activation, as well as retrieving or changing your PIN, is via Global Card Access (www.baml.com/globalcardaccess).
On the Login page select the “Register a card” link and enter the full 16 digit card number in the field. Make sure the “I am a cardholder. This is my corporate card.” option is selected before clicking the Continue button.
Step 1: Verify Your Card
Enter the information from the card. Remember to enter your name or Department name as it appears on the card.
In the drop down box select “Verification ID” and enter your Employee ID number in the field
Step 2: Create Your Account
Create a username and password and select 3 security questions to answer.
Step 3: Enter your Information
Enter your first and last name and email address.
Once you’ve accepted the Terms and Conditions GCA will ask you to login. Login using your username and password created in Step 2.
A Activate your card box should popup in the middle of the GCA webpage. Verify the last four digits match your card and click the Activate button<br>
On the Login page select the “Register a card” link and enter the full 16 digit card number in the field. Make sure the “I am a cardholder. This is my corporate card.” option is selected before clicking the Continue button.
Step 1: Verify Your Card
Enter the information from the card. Remember to enter your name or Department name as it appears on the card.
In the drop down box select “Verification ID” and enter your Employee ID number in the field
Step 2: Create Your Account
Create a username and password and select 3 security questions to answer.
Step 3: Enter your Information
Enter your first and last name and email address.
Once you’ve accepted the Terms and Conditions GCA will ask you to login. Login using your username and password created in Step 2.
A Activate your card box should popup in the middle of the GCA webpage. Verify the last four digits match your card and click the Activate button<br>
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Card Activation via the Phone Number You may also activate your card by calling the number on the sticker affixed to the front of card and following the instructions through the telephone service. If any of the information has been entered incorrectly, you will be redirected to the Bank of America customer service team who will be able to assist with the activation of your card.
Required details:
16 digit account number
CVV/Security code
Expiration Date
Date of Birth
Employee ID/Verification ID (the Employee ID is the Verification ID)
Address Details: PO Box 1860 State University AR 72467
Once you’ve activated the card and retrieved your PIN, you will still need to register the card with GCA in order to setup card alerts and view the monthly statement. See the steps in slide 5.<br>
Required details:
16 digit account number
CVV/Security code
Expiration Date
Date of Birth
Employee ID/Verification ID (the Employee ID is the Verification ID)
Address Details: PO Box 1860 State University AR 72467
Once you’ve activated the card and retrieved your PIN, you will still need to register the card with GCA in order to setup card alerts and view the monthly statement. See the steps in slide 5.<br>
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Global Card Access (GCA) www.baml.com/globalcardaccess Alerts PIN Check Statements Locking<br>
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Global Card Access Quick Actions menu- Options listed in this menu will vary depending on company configuration and availability per region.
Manage alerts - Click Manage alerts to set up preferences, contacts and alerts.
Lock Card - Click Lock Card to place a temporary hold on your corporate card if it is lost, stolen, or compromised.
Unlock Card - Click Unlock Card to remove the temporary hold on your corporate card.
View statements – Click View statements to view current and prior (rolling 13 months) card statements. An email notification is sent when your statement is available for viewing.
PIN Check
Card activation and PIN change for cardholders
Add an additional card to your existing GCA account
Under the Card Management dropdown select “Register a card”. Enter the full 16 digit card number in the field. Make sure the “I am a cardholder. This is my corporate card.” option is selected before clicking the Continue button. Enter the card information in the appropriate fields, select “Verification ID” from the dropdown and enter your Employee ID number. Once you’ve accepted the Terms and Conditions GCA will return you to the account home page
A Activate your card box should popup in the middle of the GCA webpage. Verify the last four digits match your card and click the Activate button.
Under the Bank of America logo in the top left corner there will now be a dropdown for you to toggle between your cards.<br>
Manage alerts - Click Manage alerts to set up preferences, contacts and alerts.
Lock Card - Click Lock Card to place a temporary hold on your corporate card if it is lost, stolen, or compromised.
Unlock Card - Click Unlock Card to remove the temporary hold on your corporate card.
View statements – Click View statements to view current and prior (rolling 13 months) card statements. An email notification is sent when your statement is available for viewing.
PIN Check
Card activation and PIN change for cardholders
Add an additional card to your existing GCA account
Under the Card Management dropdown select “Register a card”. Enter the full 16 digit card number in the field. Make sure the “I am a cardholder. This is my corporate card.” option is selected before clicking the Continue button. Enter the card information in the appropriate fields, select “Verification ID” from the dropdown and enter your Employee ID number. Once you’ve accepted the Terms and Conditions GCA will return you to the account home page
A Activate your card box should popup in the middle of the GCA webpage. Verify the last four digits match your card and click the Activate button.
Under the Bank of America logo in the top left corner there will now be a dropdown for you to toggle between your cards.<br>
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Global Card Access- Corporate Card Alerts The Global Card Access website also used to enroll your card for corporate card alerts. This feature allows you to receive real-time activity notifications with phone call, email, or text message alerts, which is particularly useful when fraud is suspected.
The Individual Account Alert Types include:
Suspicious Activity
Purchase Amount
Distance From Zip
Specific Balance Amount
Merchant State/Country/Type
Mail/Phone/Internet Purchase
Purchase Declined
Cash Purchase
Credit Available
% of Credit Limit (Multi-Threshold)
Specific Balance Amount
Go to the Help menu to access a Quick Reference Guide and Alerts Fact Sheet<br>
The Individual Account Alert Types include:
Suspicious Activity
Purchase Amount
Distance From Zip
Specific Balance Amount
Merchant State/Country/Type
Mail/Phone/Internet Purchase
Purchase Declined
Cash Purchase
Credit Available
% of Credit Limit (Multi-Threshold)
Specific Balance Amount
Go to the Help menu to access a Quick Reference Guide and Alerts Fact Sheet<br>
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Cardholder Support<br>
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Cardholder Support You may be asked for your verification ID, employee ID, or other details noted on your account for servicing and online tools. Your program administrator can provide your verification ID. Please keep specific information related to your account handy to access support options.<br>
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Frequently Asked Questions<br>
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Frequently Asked Questions<br>
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Frequently Asked Questions<br>
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Frequently Asked Questions<br>
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“Bank of America” and “BofASecurities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC.Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, BofASecurities, Inc. and Merrill Lynch Professional Clearing Corp., both of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofASecurities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA.
Investment products offered by Investment Banking Affiliates:
Are Not FDIC Insured * May Lose Value * Are Not Bank Guaranteed.
This document is intended for information purposes only and does not constitute a binding commitment to enter into any type of transaction or business relationship as a consequence of any information contained herein.
These materials have been prepared by one or more subsidiaries of Bank of America Corporation solely for the client or potential client to whom such materials are directly addressed and delivered (the “Company”) in connection with an actual or potential business relationship and may not be used or relied upon for any purpose other than as specifically contemplated by a written agreement with us. We assume no obligation to update or otherwise revise these materials, which speak as of the date of this presentation (or another date, if so noted) and are subject to change without notice. Under no circumstances may a copy of this presentation be shown, copied, transmitted or otherwise given to any person other than your authorized representatives. Products and services that may be referenced in the accompanying materials may be provided through one or more affiliates of Bank of America, N.A.
We are required to obtain, verify and record certain information that identifies our clients, which information includes the name and address of the client and other information that will allow us to identify the client in accordance with the USA Patriot Act (Title III of Pub. L. 107-56, as amended (signed into law October 26, 2001)) and such other laws, rules and regulations.
We do not provide legal, compliance, tax or accounting advice.
For more information, including terms and conditions that apply to the service(s), please contact your Bank of America representative.
Investment Banking Affiliates are not banks. The securities and financial instruments sold, offered or recommended by Investment Banking Affiliates, including without limitation money market mutual funds, are not bank deposits, are not guaranteed by, and are not otherwise obligations of, any bank, thrift or other subsidiary of Bank of America Corporation (unless explicitly stated otherwise), and are not insured by the Federal Deposit Insurance Corporation (“FDIC”) or any other governmental agency (unless explicitly stated otherwise).
This document does not constitute investment advice or a recommendation or an offer or solicitation, and is not the basis for any contract to purchase or sell any security or other instrument, or for Investment Banking Affiliates or banking affiliates to enter into or arrange any type of transaction as a consequent of any information contained herein.
With respect to investments in money market mutual funds, you should carefully consider a fund’s investment objectives, risks, charges, and expenses before investing. Although money market mutual funds seek to preserve the value of your investment at $1.00 per share, it is possible to lose money by investing in money market mutual funds. The value of investments and the income derived from them may go down as well as up and you may not get back your original investment. The level of yield may be subject to fluctuation and is not guaranteed. Changes in rates of exchange between currencies may cause the value of investments to decrease or increase.
We have adopted policies and guidelines designed to preserve the independence of our research analysts. These policies prohibit employees from offering research coverage, a favorable research rating or a specific price target or offering to change a research rating or price target as consideration for or an inducement to obtain business or other compensation.
© 2019 Bank of America Corporation. All rights reserved. Disclaimer 17 November 2020 16<br>
Investment products offered by Investment Banking Affiliates:
Are Not FDIC Insured * May Lose Value * Are Not Bank Guaranteed.
This document is intended for information purposes only and does not constitute a binding commitment to enter into any type of transaction or business relationship as a consequence of any information contained herein.
These materials have been prepared by one or more subsidiaries of Bank of America Corporation solely for the client or potential client to whom such materials are directly addressed and delivered (the “Company”) in connection with an actual or potential business relationship and may not be used or relied upon for any purpose other than as specifically contemplated by a written agreement with us. We assume no obligation to update or otherwise revise these materials, which speak as of the date of this presentation (or another date, if so noted) and are subject to change without notice. Under no circumstances may a copy of this presentation be shown, copied, transmitted or otherwise given to any person other than your authorized representatives. Products and services that may be referenced in the accompanying materials may be provided through one or more affiliates of Bank of America, N.A.
We are required to obtain, verify and record certain information that identifies our clients, which information includes the name and address of the client and other information that will allow us to identify the client in accordance with the USA Patriot Act (Title III of Pub. L. 107-56, as amended (signed into law October 26, 2001)) and such other laws, rules and regulations.
We do not provide legal, compliance, tax or accounting advice.
For more information, including terms and conditions that apply to the service(s), please contact your Bank of America representative.
Investment Banking Affiliates are not banks. The securities and financial instruments sold, offered or recommended by Investment Banking Affiliates, including without limitation money market mutual funds, are not bank deposits, are not guaranteed by, and are not otherwise obligations of, any bank, thrift or other subsidiary of Bank of America Corporation (unless explicitly stated otherwise), and are not insured by the Federal Deposit Insurance Corporation (“FDIC”) or any other governmental agency (unless explicitly stated otherwise).
This document does not constitute investment advice or a recommendation or an offer or solicitation, and is not the basis for any contract to purchase or sell any security or other instrument, or for Investment Banking Affiliates or banking affiliates to enter into or arrange any type of transaction as a consequent of any information contained herein.
With respect to investments in money market mutual funds, you should carefully consider a fund’s investment objectives, risks, charges, and expenses before investing. Although money market mutual funds seek to preserve the value of your investment at $1.00 per share, it is possible to lose money by investing in money market mutual funds. The value of investments and the income derived from them may go down as well as up and you may not get back your original investment. The level of yield may be subject to fluctuation and is not guaranteed. Changes in rates of exchange between currencies may cause the value of investments to decrease or increase.
We have adopted policies and guidelines designed to preserve the independence of our research analysts. These policies prohibit employees from offering research coverage, a favorable research rating or a specific price target or offering to change a research rating or price target as consideration for or an inducement to obtain business or other compensation.
© 2019 Bank of America Corporation. All rights reserved. Disclaimer 17 November 2020 16<br>
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