Social Media & Complementary Alerting Methods

Transcript:Social Media & Complementary Alerting Methods:
Social Media & Complementary Alerting Methods Recommended Strategies & Best Practices Dr. Farrokh Khatibi, Co-Chair (Qualcomm) Mr. Francisco Sánchez, Jr., Co-Chair (Harris County, Texas) 2 Working Group 2 - Roster 3 Objectives The Subgroup was tasked discuss and provide recommendations on technical issues such as (a) how public safety officials can leverage various platforms (including commercial alerts/social media) to best alert the public; and (b) the technical opportunities/barriers to coordinating multiple alerting platforms, as well as the development of standards that could result in improvements to public safety outcomes. 4 Deliverables Working Groups drafted recommendations in the following areas: Complementary Alerting Systems Social Media Final Alerting Report was submitted Friday, August 26, 2016 Recent Events Orlando Nightclub Shooting Miami Zika Outbreak Paris Attacks Baton Rouge Flooding Hurricane Sandy 5 Best Practices More than 28 best practices combined between social media and complementary alerting 6 Recommendation 1 Recommendation 1: Working Group 2 recommends that the use of IPAWS be expanded, through outreach and education initiatives among (a) practitioners, (b) channel proprietors, (c) organizations that support people with disabilities, limited English proficiency and older adults, and (d) alert vendors. 7 Recommendation 2 Recommendation 2: Working Group 2 recommends that the FCC, broadcasters, the wireless industry, device manufacturers and AOs support radio and TV initiatives to complement alerts. 8 Recommendation 3 Recommendation 3: Working Group 2 recommends that AOs and other entities communicate with each other as well as their stakeholders when alerts are issued. 9 Recommendation 4 Recommendation 4: Working Group 2 recommends that the FCC collaborate with ATIS, AOs, CMSPs and other stakeholders to develop internationally accepted and promoted symbols for communicating types of alerts. 10 Recommendation 4 11 Recommendation 5 Recommendation 5: Working Group 2 recommends that FEMA include concepts presented in this report in its agenda for the IPAWS Subcommittee to the National Advisory Council as established by the Integrated Public Alert and Warning System Modernization Act of 2015. 12 Recommendation 6 Recommendation 6: Working Group 2 recommends that FEMA publish and aggressively distribute best practices document(s) that support leverage concepts recommended. Include best practices for leveraging alerting channels in IPAWS training course (IS-247). Encourage inclusion of complementary alerting concepts in State EAS Plans. 13 Recommendation 7 Recommendation 7: Working Group 2 recommends that the FCC support FEMA’s efforts to strengthen the IPAWS infrastructure. The IPAWS infrastructure should ensure a fully robust, redundant and highly available system of systems