ConnectivityWeek Conference June 11 2009 Guy Miasnik President amp CEO gmiasnikathoccom AtHoc Inc Track Emergency Alerting Trends in the Building Space Unified NetworkCentric Mass Notification Systems for Building Security ID: 205891
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Presentation at the Security and Standards TrackConnectivityWeek Conference, June 11, 2009Guy Miasnik, President & CEO, gmiasnik@athoc.comAtHoc, Inc.
Track: Emergency Alerting Trends in the Building Space
Unified Network-Centric
Mass Notification Systems for Building Security Slide2
AgendaBuilding Technologies in the IP AgeModern Mass Notification SystemsCustomer Adoption PathMarket Drivers Regulation and DoD
Experience
Conclusion
Use cases and Screen shots
US Air Force
Microsoft
UCLASlide3
IP Technology is Disrupting Building Technology-
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Data Communication
Phone Communication
Safety and Security
Building Systems and Energy
All ConnectedSlide4
Building Safety and Security – Becoming IP EnabledBuilding Safety and SecurityFire Alarms and NotificationsAccess ControlVideo Surveillance Sensors (i.e. fire, smoke, chem-bio, fence)
Command and Control
Mass Notification Systems become the new “Alarms”
But MNS is transitioning as well
Historically – MNS were Sirens and PA systems
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Building Alerting As We Know It Is Changing
Traditional Alarms
Giant Voice, Sirens/Speakers,
Strobes, Fire panelsNet-Centric MNSIP-Based alerting, Personal devices Personalized messages Rich content 2-way + User feedback Boundless reach Enterprise Process Non-personalized messages Limited content 1-way communication Physically boundedSlide6
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Modern
Mass Notification systems unifies four key notification modalities
:
Network Alerting System (“NAS”): utilize the internal IP network for alerting on desktops via popup notification, emails, BlackBerry devicesOn-Premise Telephony Alerting (TAS): utilize internal telephony system (preferably VoIP/Unified Comm) for phone alertingHosted TAS: utilize the public telephony infrastructure for phone alerting or text-messaging (SMS) on cell phonesPublic Communication Devices: utilize sirens, speakers, PA systems, digital signage, radio and other non-personal public address devicesWhat is Net-Centric Mass Notification SystemUnified Net-CentricMNSSlide7
Unified Net-Centric Mass Notification
ALERT
Tsunami WarningSlide8
Real-Time Accountability and Reporting- 8
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Modern Mass Notification System – Flow
Facility Mass Notification System
Evacuate Facility
Shots on Campus
Manual Alert Activation Pre-defined ScenariosNWS Weather InfoUSGS InfoCAPAutomatic Alerts fromExternal SourcesEvent MonitoringScenario ManagementOperators permissionRecipients DirectoryFeedback TrackingReports
Nearby Facilities
Cascaded Alerting Systems
:
911 Call Center
Fire in Zone N
Malfunction
Automatic Alerts from
Facility Sensors / Camera
Emergency Response Community
ER Alerts
Leadership
First Responders
Security Mgrs
Personal Devices
Community
Others
Facility Personnel
Mass Notification
Personal Devices
Mass Communication Devices
PA / Fire Alarm, Digital Display, Computer Kiosks
Fire in Zone N
Malfunction
Automatic Alerts from
Facility Fire AlarmSlide10
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UNIFIED NOTIFICATION
Unifies
siloed
notification channels for simplified alert activation and redundant reach using IP technologyNET-CENTRICTransform organization’s existing IP-network into an emergency mass notification systemENTERPRISE-CLASS Scales to cover all enterprise, regardless of location, with common capability and processesACCOUNTABILITYReal-time response tracking and reporting that provides visibility into the status and safety of all personnelMNS is becoming:What is a Modern Net-Centric Mass Notification System?Slide11
Key Market DriversEvents Drive Significant AwarenessMajor events: 9/11, Hurricane Katrina, Virginia Tech, Madrid & London attacks and most recently Bombay attack.
“Global War on Terrorism”
Technology Maturity
IP technology is no longer a “bad word” in the safety and security world
Stability, scalability, security and redundancy reached sufficient level
Regulations and Standards
Homeland Security Act; Alerts Act of 2008Military: UFC, AFI, ATFPFederal: FCC, FEMA, OSHA, ADA, EAS (IPAWS), NFPAEducation: Campus Law Enforcement Emergency Response Act of 2007 Slide12
NFPA 72 Code2010 – Chapter 24
National Fire Protection Association
Military customer demands drive standards to public sector
UFC incorporated siren-based MNS, which was later adopted by NFPA
UFC incorporates NCAS, which is expected to lead to NFPA adoption
NFPA currently working to update Code, incorporating NCAS and MNS by 2010
Need Technology Awareness“Innovators”2001AFI 10-2501 (Chapter 9)Navy ATFP ProgramAir Force & Navy2004-6UFC 4-021-01(NCAS)Dept of Defense20082010A Decade of EvolutionSlide13
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USAF Requirement – AFI 10-2501Slide14
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USAF Requirement – AFI 10-2501 – Chapter 9Slide15
- 15 - DoD UFC 4-021-01UFC provides Mass Notification System planning, design & construction criteria for all military departments & agencies worldwide
Recent update incorporates Network-Centric Alerting Systems (NCAS) as a recommended supplemental capability to fire-safety systems
Added due to customer adoption
First step to becoming part of the standardSlide16
- 16 - DoD UFC 4-021-01 – Net-Centric Alerting System (NCAS)Slide17
U.S. Military deployed Net-Centric MNS world wide –
Currently at over 170 bases protecting over 1.3 Million personnel
NAVY
ARMY
JOINT FORCES
AIR FORCESlide18
- 18 - Department of Defense – led the charge with UFC 2008Universities, Large Commercial Enterprise and Civilian Gov are deploying as well (i.e. UCLA, UCSD, NASA, Boeing, Microsoft)
For the latter, specific codes need to be taken into account:
Clery
Act
FEMA
ADA
CAP (Common Alerting Protocol)OSHA NFPA 72 (2010) Chapter 24 - will incorporate MNS codeThe requirements for the installation and performance of emergency communications systems (ECS) such as MNS and other communications systems are covered in this chapterWhat About Civilian Regulations ?Slide19
ConclusionBuilding Safety and Security is becoming IP enabled Mass Notification Systems are the new “Alarms”Modern Net-Centric MNS unifies IP, mobile and phone communications with traditional sirens, PA and MNSNew technology opens the door for new operational capabilities: bi-directional
comm
, accountability, sensors integration, collaboration and better C3
Dpt
of Defense has significant experience, best practices and requirements
Civilian regulation are catching up – NFPA 2010
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Screen ShotsBasic Alerting Flow
Example: Targeting by Organization and
Geography
Plus Tracking and ReportingSlide21
Web-based Management SystemSlide22
Alert Content and ResponsesSlide23
Alert Targeting – Geographical using Aerial ViewSlide24
Alert Targeting – Groups and Organizational UnitsSlide25
Alert Targeting – Device Selection and CoverageSlide26
Alert Targeting – Mass Communication DevicesSlide27
Accountability Reporting – Delivery TrackingSlide28
Accountability Reporting – Delivery Tracking by DeviceSlide29
The Premier and Leading Provider of Enterprise-class, Network-centric
Mass Notification Systems, Serving
the Physical
Security and
Public Safety
Market
Corporate InformationCorporate: Privately held, VC backed (Greylock)Location: HQ in San Mateo, CA; offices nationwideMARKET PRESENCE: #1 Provider of Net-centric ENS for US Department of DefenseNow Deployed at Over 170 Locations, Protecting Over 1.3 Million Personnel WorldwideMarket Position and Industry Recognition#1 Provider of net-centric ENS for DoD; 170+ bases; 1.3MM+ seatsKey Customers:Defense - Navy, Air Force, Army, STRATCOM, PACOMFed/Civ - NASA, Dept. of Commerce (USPTO), Louisiana CourtsHigh Ed - UCLA, Texas A&M, Naval Post Grad SchoolCorp - Boeing, Microsoft, PricewaterhouseCoopersAwards: 2008 Deloitte SV Fast 50; 2008 MNS Tech Innovation – Frost & Sullivan; Gold Award - CA Emergency Services AssociationAnalyst: Tier 1 vendor in Frost & Sullivan 2008 MNS StudyMarket Needs AddressedMass Notification for Physical Security & Force Protection Mass and First Responders Notification for Public SafetyPersonnel AccountabilityRecallRegulatory Compliance (UFC, NFPA, AFI etc.)ProductsAtHoc IWSAlerts – Installation Warning SystemAtHoc Telephony Alerting Services (TAS) ModuleAtHoc Giant Voice/PA Alerting ModuleAtHoc IP Integration ModuleAtHoc Weather Monitoring & Alerting Module AtHoc Desktop NotifierOffering and Key DifferentiatorsNetwork-centric - Transform organization’s existing IP-network into an emergency mass notification systemUnified Notification -
Unify siloed
notification channels for
simplified alert activation and redundant reachMonitoring
- Monitor IP-based video
feeds, sensors and external data sources to automatically trigger notification scenarios
Accountability
- Real-time response tracking and reporting that provides visibility into the status and safety of all personnel
Enterprise-class - Secure and scalable software for seamless implementation of enterprise-wide notification procedures
AtHoc at a Glance
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Contact information: AtHoc, Inc., 650.685.3000, www.athoc.com