Alerting for Persons with Disabilities Javier Mulero Chaves DLR Workshop on needs of persons with disabilities throughout disaster management cycle ID: 525216
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Innovative Solutions in Alerting for Persons with DisabilitiesJavier Mulero Chaves (DLR)
Workshop on
needs
of
persons
with
disabilities
throughout
disaster
management
cycle
Riga, 12th
January
2015Slide2
The Alerting Process
Authority
notices
and
makes
a decision
Authority
alerts
/
informs
the population
The
population
applies protective action
Increasing threatsIncreasing number of events
Who? it depends!Type of hazardJurisdiction / GovernanceLocal / Regional /National / European?Plans Preparedness?Different approaches
Reach
99.99%?
Timely
Communication
habits
Understand
/ Trust
Risk
perception
Preparedness
Something
happensSlide3
From alert reception to (re)actionSeveral factors affecting the effectiveness of alerting systems:Prediction-related factorsDissemination-related factorsPersonal and cultural factorsUnderstandBelieveVerifyPersonalize
Accessibility for people with disabilities:
Access to the information
Implementation of protective actions
Effective alert of population at risk
Inclusive multi-channel communicationSlide4
Multi-modal Delivery of Alert Messages (I)Objective: Improve understanding and personalization of alert messagesTailored presentation of alert messages according to the needs of people with disabilities: Visual symbolsTextAudioSign Language messagesChallenges:
Interface design
Message creation
Content transport: capacity / timelinessSlide5
Multi-modal Delivery of Alert Messages (II)Storage and processing capabilities of receiver devices:Keeping intelligence at the user sideAvoiding transmission of multimodal contentAllowing tailored user configurationAllows message creation in a unique and consistent manner:Avoiding typos / jargon / complex structuresImproving familiarity and trust in messageSlide6
Multi-modal Delivery of Alert Messages (III)Modular composition of alert messagesSlide7
The Communications ParadigmSlide8
Conclusions and RecommendationsImprove effectiveness by increasing understanding and personalizationDifferent needs require different presentation modes which can be combinedKeeping intelligence at user side allows authorities the unique creation of alert messagesTechnical feasibility thanks to advanced receiver devices and the use of alerting libraries:User action is needed
Standardization of procedures and solutionsSlide9
ContactJavier Mulero ChavesPHAROS Project CoordinatorDLR - German Aerospace CenterInstitute of
Communications
and
Navigation
Oberpfaffenhofen82234 Weßling
GermanyTel: +49 8153 28 3815Fax: +49 8153 28 2844Javier.MuleroChaves@dlr.de