ALM Maturity - PowerPoint Presentation

ALM Maturity
ALM Maturity

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Tina Erwee Senior consultant Microsoft Consulting Services Session Code ARC203 Key take aways What is ALM and why is it important The different maturity levels What discipline areas are covered ID: 339576 Download Presentation


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ALM Maturity

Tina Erwee

Senior consultant

Microsoft Consulting Services

Session Code: ARC203Slide3

Key take-awaysWhat is ALM and why is it importantThe different maturity levelsWhat discipline areas are coveredWhat maturity levels to strive for

How mature are YOUR ALM processes? Slide4

What is ALM and why is it importantALM stands for Application Lifecycle ManagementA mature Application Lifecycle Management approach is key to IT being a strategic asset to the businessALM is more than just the SDLC since it covers the entire lifespan of a software solution – from the original idea when a business need is identified right through to decommissioning of the solutionSlide5

ALM as a Business StrategySlide6

Business Strategy and ITThe importance of being differentA primary goal of business strategy is to create competitive advantageThe essence of that advantage is being different

Virtually all business strategies today have an IT component

But most of IT isn’t focused on being differentSlide7

Relative Benefit of an InnovationFrom competitive advantage to cost of doing businessTime



to Firm

First firm in an industry implements innovation

Third firm in an industry implements innovation

Second firm in an industry implements innovationSlide8

CompetitiveAdvantage to FirmCategorizing IT Spending

Strategic vs. utility

Utility IT

Window of differentiation

Strategic ITSlide9

Making the ConnectionBusiness strategy and application platforms

Business strategy means

being different

from the competition

Being different relies on

differentiated IT

Differentiated IT commonly means

custom applications

Custom application development depend on you

ALM Platform and ProcessesSlide10

What is Application Lifecycle ManagementSlide11

Application Lifecycle Management IS?Defining ALM isn’t EasyOften Equated with SDLCALM is much more than SDLC

“An application’s lifecycle includes the entire time during which an organization is spending money on this asset, from the initial idea to the end of the application’s life”Slide12

The Three Aspects of ALM

Turning Business Ideas into Software


All decision

making and project management



first between idea and


Continually Reappears throughout an Applications Life



and Manage the Application







of LifeSlide13


of ALM


Key to Maximizing Return

Start by Developing a Business Case

Manage Development with PPM

Manage the Application like any other business asset with APM until End Of Life

Project Portfolio Management

Application Portfolio Management

Business Case Development




Aspects of ALM



fundamental part of every

Application’s Lifecycle

Define Requirements based on the Business Case and Design, Develop and Test the Application

Manage Maintenance of the Deployed Application

Perform another develop cycle to build new version

SDLC is not ALM, but a part of the ALM story





SDLC, v2

SDLC, v1Slide15

Aspects of ALM


Deployment Intimately Connected with Development

And a fundamental part of Operations

Continuous Monitoring and Updates




Deploy Updates



The different maturity levelsSlide17

ALM Maturity LegendSlide18

ALM Maturity LevelsBasicProcesses are typically homegrownProcesses are typically not documented There are little to no cross-functional communications; Processes are performed in an ad-hoc, informal manner. These companies are not professional development organizations

They usually do not know the next steps for developing software.Slide19

ALM Maturity LevelsStandardisedProcesses are performed in a more uniform way but not 100 percent consistently A few departments follow the process but you see that some of the other areas do not. The company may follow best practices, but it is not receiving the value because of implementation or commitment.Slide20

ALM Maturity LevelsAdvancedThe right process across the organization The processes are clearly documented Processes are maintainedProcesses are following industry best practices This level is where most companies strive to be.Slide21

ALM Maturity LevelsDynamicThe Dynamic maturity level is rarely foundIt is not feasible for most companies to be performing at this level. Therefore, do not be alarmed or try to move into this maturity level since it may not make economic or business sense The companies that qualify for this level generally perform at the top of their industry and include the lower maturity levels in their practicesSlide22

ALM Practice AreasMicrosoft identified the following practice areas:Architecture and DesignUser ExperienceRequirements Management

Software Coding Quality

Software Configuration Management

Data Management

Project Management

Deployment and Operations

Quality Assurance and Test

Application DeliverySlide23

Typical ALM ChallengesSlide24

Typical ALM challengesSlide25

Typical ALM challenges

“We don’t have good visibility into project status”

“Our teams are not communicating effectively”

“Requirements are not sufficiently defined or tracked”

“We need lightweight, agile development processes”

“Software is not adequately tested”

“Cost of maintaining and operating the solution exceeds the business benefit”Slide26

What goes wrong at immature levels?Architecture and designFunctionality is repeated in several different applicationsThere is very little or no overall architecture and architectural standardsA minor change can cause massive headaches:Time consuming to implement


A change in one area breaks functionality in another area

There is very little direction for the future of the application

It becomes a GREAT BALL OF MUD! Slide27

What goes wrong at immature levels?User ExperiencePoor UX in internal facing applications cost moneyProductivity is negatively impactedSwitching between screens to complete a single taskCopy and paste between screens

Data capture errors impact on the quality of data

External facing web sites with a poor user experience will loose your company business

Think of the difficulties to find a good movie and book a seat on some of our local movie theatre sites

Or find the cheapest air fare and book your ticket on some of our airline sitesSlide28

What goes wrong at immature levels?Requirements ManagementPoor requirements are expensiveDevelopment time is lengthenedDevelopers spend time clarifying requirements rather than developing softwareRequirements are incorrectly implemented leading to project failure

Redevelopment has to occur which increases the cost of the application overall

Frustrated and unhappy developers!! Which can lead to your company loosing highly skilled and valuable resourcesSlide29

What goes wrong at immature levels?Software coding qualityPoor code quality is expensiveHigher defect rateExpensive to make changesDifficult to find the right placeLearning curve for new developers

Security weaknesses

Performance issues

Frustrated and unhappy developers!! Which can lead to your company loosing highly skilled and valuable resourcesSlide30

Aside 

I don’t care if it works

on your machine.

We are not


your machine!Slide31

What goes wrong at immature levels?Software configuration managementPoor software configuration management is expensiveEmbarrassing – reintroduction of previously fixed bugsLost source code Confusion as to which is the current version

Development has to halt when a Production bug has to be fixed

The incorrect version of the application is released into the Production environmentSlide32

What goes wrong at immature levels?Data managementLost data – poor back-up proceduresUnable to roll back to previous version of the database Poor application performance due to poor DB design“Unmaintainable

” stored procedures

Data structures become convoluted

Column names no longer describes the data it representSlide33

What goes wrong at immature levels?Project management – PMs with no clear and up to date of project statusBroken promises!Projects are lateProjects run over budget90% syndromeOverworked developers

Overtime, stress

Us vs. Them syndromeSlide34

What goes wrong at immature levels?Deployment and operationsWrong versions are deployedDeployment takes too longBugs aren’t fixed quickly enoughSource of a bug is not identified soon enoughBugs are not reported to the correct team

Is it a network issue?

Not enough capacity on a server?

A software configuration error?

A real bug in the code?

An ID 10 T user errorSlide35

What goes wrong at immature levels?Quality Assurance and TestTesting should start with requirements or else:Requirements might be misunderstood and therefore incorrectly programmedNot all areas are tested

Poor performance in Production – Stress and Performance testing

Users will only test the paths they expect to use – edge cases might not be tested

Some functionality gets tested over and over while other bits and pieces don’t get tested at all and then break in Production on the first day!

Poor impression is created and Business looses confidence in the applicationSlide36

What goes wrong at immature levels?Application DeliveryIf your application delivery methodology is too cumbersome you will lag too far behind BusinessThis will cause the Business to loose the competitive edgeShort term Insurance – the advent of the No claim bonus!

Banking – new exciting products

Cellular companies – SMS banking

Big bang approaches

Requirements are out of date even before you implement

Applications seem more expensive and Business cannot


the value - canned development projects

Controlled agility is the answer – short iteration of the full SDLC providing the Business with core functionality quickly and of high qualitySlide37

My mottoI would rather fail three months into a two-year project than three years into a two-year project.Slide38

What level to strive for?Slide39

Advanced is good enough!AdvancedThe right process across the organization The processes are clearly documented Processes are maintainedProcesses are following industry best practices This level is where most companies strive to be

Timely delivery of high quality software that is maintainable and can be monitored by OperationsSlide40








ALM Platform Involves:




Skilled and Highly Productive Teams

Adaptive to change

Clear visibility and accountability (



Compliance and risk managementSlide41

Why Slow Adoption of Team Tools?To Adopt Team Tools requires more then individual developers changing, The process had to changeThe change was meet with resistanceFocus was on optimizing individual practice and not process as a whole.

Vendors did not get it!

Team Tools enable transparency developers where not comfortable withSlide42

Modern ALM Tools

Test Tool

Project Management Tool

Requirements Tool

Shared Server


Source Code Versions

Test Cases

Design Documents

Project Stats

Development Tool

Architecture ToolSlide43

What are your next steps?Do an online assessmentWork out a heat map based on the resultsAsk Microsoft to assist with a full ALM assessmentSlide44

What is an ALM Assessment?Measures organization’s capabilities against industry and Microsoft best practices in disciplines across the lifecycle

Demand and Portfolio Management

Requirements Management

Project Management

Quality Assurance

Build and Release Management

Change Management

Architecture & Design

Data ManagementSlide45

Find out where you areAn online ALM assessment can be completed by an individual or a teamUnderstanding of exactly where IT processes are strong and where they can be improvedPeer comparisons, so you can see how your processes set up against others in your industry and organization size

An important discussion document for your team, management, and partnersSlide46

Online AssessmentThe online assessment can be used for:A quick overview of current conditions An initial baseline measurement of their development processesTo track progress over time with periodic surveys

A conversation starter for deeper dialogue about ALM

question & answerSlide48

Sessions On-Demand & Community

Resources for IT Professionals

Resources for Developers

Microsoft Certification & Training Resources


Required Slide


TechEd 2009 is not producing

a DVD. Please announce that

attendees can

access session

recordings at TechEd Online. Slide49





Related ContentDTL203 What’s New in Team Foundation Server 2010?DTL305 Managing Releases Between Your Development and QA with Team System 2008

DPR201 The Daily Scrum

DTL301 Power Tools on Team Foundation Server 2008

DTL205 A Lap Around Team System 2010 Architecture Edition

DTL202 Team System 2010 Development Essentials

WTB212 How Microsoft and Others Use Team Foundation Server

WTB201 Architecture Whiteboard SessionSlide51

Complete a session evaluation and enter to win!

10 pairs of MP3


to be



2009 Microsoft

Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.



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