Quick Reference Card - PowerPoint Presentation

Quick Reference Card s

Ariba Network: how to register and link the account to Royal Philips Supplier opens automatically generated e-mail in outlook with an invitation to register on the network Click on ‘Click here’ Log in with password Supplier opens automatically generated e-mail with invitation for an event and click on ”View” Supplier has account? Yes No Supplier clicks on „Log In” Supplier clicks on „Sign Up” Register Supplier has account? Yes No Click on ‘ View ’ Onboard triggered via invitation email from SM layer : Onboard triggered via invitation email from SM layer : Supplier click on ‘ Log in’ Register Supplier clicks on „Sign up” Log i n with password QRC 3 QRC 2 QRC 1 QRC 1 QRC 2 QRC 3

QRC 1 : Your invitation to register on the Ariba NetworkIntroductionIn optimizing the Philips Request-to-Pay process, Philips has replaced its current e-procurement solution with the Ariba platform, a leader in cloud procurement applications What is in it for you?Accelerated , transparent and digitalized quotation process Free of charge and easy to use platform Suppliers registered on the Ariba Network are recognized by Philips requestors as prefrred In order to benefit from the above, we invite you to register on the Ariba platform. Please take a few minutes to complete your registration using the information below. How will you be approached with a request to register and link your Ariba account with Royal Philips? Two options: You will receive an automatically generated e-mail from SAP Ariba with the invitation for registration. Click on ‘click here’. You are invited to participate in a RFQ-event, you receive an automatically generated e-mail with invitation . Click on ‘view’ to register. or *If you did not receive the invitation mail, please contact AribaGuidedBuying.Suppliers@philips.com Before you open the link, please make sure to use the recommended brower (check here: LINK ) If you open the link, make sure to finalize the registration in one session. Reopening the link might lead to error in the browser – in that case please try to delete your browser history(check here: LINK) or contact SAP Ariba Customer Support via Help Center.

1A QRC 2 : Linking your existing Ariba account to Royal Philips 1B Open automatically generated e-mail with invitation for an event and click on ”View” OR 2 3 If have any question regarding responding to RFQ, go to ”QRC 5: How to respond to RFQ” Open automatically generated e- mail with invitation and click on ”click here” Log in using your credentials In case of any problems during registration, you can go to HELP CENTER HELP CENTER Your Account is now linked with Royal Philips HELP CENTER In case of any problems during registration, you can go to HELP CENTER If you open the link, make sure to finalize the registration in one session. Reopening the link might lead to error in the browser – in that case please try to delete your browser history( check here: LINK ) or contact SAP Ariba Customer Support via Help Center. Before you open the link, please make sure to use the recommended brower (check here: LINK ). If you forget your existing user name or password you can go the login page and find guidence HERE

https://service.ariba.com/Supplier.aw/128579051/aw?awh=r&awssk=vUlMjOat&dard=1 1A QRC 3 : Registering on Ariba Network 1B Open automatically generated e-mail with invitation for an event and click on ”View” OR 2 3 If have any question regarding responding to RFQ, go to ”QRC 5: How to respond to RFQ” Open automatically generated e- mail with invitation and click on ”click here” HELP CENTER Click „Sign Up” and complete your Ariba Commerce Cloud user acount registration In case of any problems during registration, you can go to HELP CENTER HELP CENTER Complete your basic C ompany information and User Account information After clicking „submit”, your account is created and linked with Royal Philips In case of any problems during registration, you can go to HELP CENTER HELP CENTER Only the fields marked with an asteri x (*) are mandatory If you open the link, make sure to finalize the registration in one session. Reopening the link might lead to error in the browser – in that case please try to delete your browser history( check here: LINK ) or contact SAP Ariba Customer Support via Help Center. Before you open the link, please make sure to use the recommended brower (check here: LINK ).

QRC 4: Reaching out for help on Ariba Guided Buying (1/2) S AP Ariba Customer SupportTechnical support and question related to the Ariba Network (see next slide ) Local Philips Procurement/RFQ requester B usiness related questions Functional account AribaGuidedBuying.Suppliers@philips.com Registration and onboarding related questions

Let us call you Select "Get help by phone" to: Send a written request to SAP Ariba Customer Support via a short webform. Our Target Response Time is 4 hours Provide Short Description, Details, and Attachment to ensure fast and accurate response. Make sure your submission is detailed, including steps to replicate Start a live chat with SAP Ariba Customer SupportConnect to a live chat service to discuss your questions live, in writing Search the Ariba Exchange Community for self-service help optionsUse the search bar to find answers to your functional and navigational questions Product Documentation and FAQ with videos, tutorials and step-by-step instructions Find Questions and Answers from other suppliers, such as yourselfGain access to the below support options by researching your question first Call Me Now Avoid waiting on the phone - Fill in a short form to request a callback from the next available specialist Call Us Select the country you are calling from and call the displayed number QRC 4: H ow to look for help from S AP Ariba Customer Support (2/2) Enter via https://uex.ariba.com/ Note: you can use the live chat only if you are already registered and logged in

QRC 5: How to respond to RFQ (1/4) In optimizing the Philips Request-to-Pay process, Philips has started to send Requests for Quote (RFQ) digitally, via the Philips Sourcing system Ariba. Selected suppliers receive invitations to participate in an ‘event’, for which supplier is requested to provide your offer to the products or services Philips intends to purchase. As explained below, there are two ways to respond to RFQ: Response by logging on the Ariba platform Button „ View ” directs you to the logon page of Ariba Network where you can register or logon, to see our sourcing events. When providing your quotation via the Ariba Network, you enjoy the benefits of a user interface containing many features, detailed information about the Philips request, and easy access to online help via https://uex.ariba.com and https://support.ariba.com/help Response by mail As alternative, suppliers can provide their response to our sourcing event via email as well. However, submitting your response via email only supports providing basic data like price and delivery datetherefore in all cases suppliers are advised to register onto Ariba Network and submit your offer online.

QRC 5a: Responding to the first RFQ by logging on the platform (2/4) Open automatically generated e-mail with invitation for an event and click on ”View” 2 4 If have any question regarding registration process, go to … 1 If you have the accout : Log in using your login If not: click „Sign Up” and complete your Ariba Commerce Cloud user acount registration 3 HELP CENTER In case of any problems, you can go to HELP CENTER HELP CENTER In case of any problems during registration, you can go to HELP CENTER You will be transferred to the page with deatils on your RFQ For detailed guideline on responding to RFQ see video material ”How to respond to RFP” and PDF document „Participating in sourcing events”. If have any question regarding Note: make sure you are on the tab dedicated for Royal Philips In order to provide your input, you need to click on the title of the event that you want to participate in: Note: you need to be logged into your account and be in the Ariba Sourcing Tab to be able to view the links

QRC 5b: Responding to next RFQ by logging on the platform (3/4) After you registered and your account is linked with Royal Philips, you can access all your RFQs by simply log in into you account via https://seller.ariba.com : 2 4 1You will be landed in the Ariba Sourcing page: 3 In case you are directed to the Ariba Network or Ariba Discovery, click on the icon as below and choose PROPOSALS to view all your RFQs: In case you are directed to your Company Profile, click on CLOSE at the top of the page Note: make sure you are on the tab dedicated for Royal Philips In order to provide your input, you need to click on the title of the event that you want to participate in In case of any problems during registration, you can go to HELP CENTER HELP CENTER HELP CENTER In case of any problems, you can go to HELP CENTER

In order for the Ariba system to accept your response, you need to complete the below fields: Q RC 5: Responding to RFQ via e-mail (4/4) Open automatically generated e-mail with invitation for an event and click on ”Respond” 2 3 If have any question regarding registration process , go to QRC 3: Registering on Ariba Network 1 After that, you will receive email similar to the one below, generated from the Ariba Network: Provide input for mandatory fields (Price, Quantity, Line Number) and click „Send” Price NOTE: price is processed by the system as provided in the currency of the country of the Philips location mentioned in the mail. You cannot enter a different currency! Quantity NOTE: quantity is processed as being in same Unit of Measure as mentioned in the mail. You cannot enter a quantity in a different Unit of Measure (e.g. box, when pieces is requested) Line Number NOTE: Line Number value must be filled with value Note: If you are already registered and your account is linked with Royal Philips, you will see this event also in Ariba Sourcing page. Tips: • R egistering to the Ariba Network for bidding on Philips RFQ events and providing your responses to our events, is free of charge • Avoid adding special characters (^$ @ & etc.) in the response• The email functionality only supports processing of basic data in your response. More functionality, like uploading your quotation as an attachments to our event, special bid reservations or conditions, is supported only via the online ‘ Ariba Network’ interface 4 Mandatory fields wil be marked with asterix (*)If you provide your input in incorrect format, or do not provide it for all mandatory questions, your response will not be processed by the system (you will receive email notification about the rejection) If you provide your input correctly, you will receive the confirmation only if your quote will be accepted.