Skills Objective Explain What is Delegation Explain Why People Do Not Delegate Describe the Benefits of Delegating List What Tasks Should We Not Delegate Describe the Delegation Process Explain A Simple Delegation Rule ID: 259443
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Slide1
Delegation
SkillsSlide2
Objective
Explain What is Delegation
Explain Why People Do Not Delegate
Describe the Benefits of Delegating
List What Tasks Should We Not Delegate
Describe the Delegation Process
Explain A Simple Delegation Rule
Describe the Levels of Delegation
Describe the Types of Delegation
List the Delegating Skills
Explain the Barriers to DelegationSlide3
Introduction
Look at the thoughts of a Project Manager, Samuel Davidson.
I have to submit the project status report to Delivery Head today!
Project status report to Delivery Head
Oh! I have a client meeting today. I have to get the latest status update from team lead.
Client meeting - get the latest status update
I have to assign the tasks for the day to the team.
Assign tasks for the day
I have to interview a candidate for the team lead position today!
Interview candidate - Team lead position Slide4
Introduction
Project status report to Delivery Head
Client meeting - get the latest status update
Assign tasks for the day
Interview candidate - Team lead position
Oh! No! How will I do all this in just one day?
This is just one of the days out of the hectic life of any manager.
Just like Samuel, no manager can deal with all the tasks that he has to finish, if he tries to do it all by himself.
This is where the art of delegation plays an important role.Slide5
Introduction
Project status report to Delivery Head
Client meeting - get the latest status update
Assign tasks for the day
Interview candidate - Team lead position
If Samuel decides to delegate a few of his tasks to his sub-ordinates, he can get all his day’s tasks done and accomplish much more than if he tries to do it all single handedly.
Delegating is a skill and it is important to know the nuances of delegating a task. So, let us learn about delegation skills in detail.
Let me delegate a few of my tasks!
DELEGATESlide6
What is Delegation?
Delegating is:
‘The act of delegating, or investing with authority to act for another’ or ‘the distribution of responsibility and authority to others while holding them accountable for their performance.’
Hence, delegating means asking someone else to perform a task that is one of your responsibilities or work that you are being paid to do.
It is entrusting responsibility and authority to others who then become responsible to us for their results but we remain accountable to our boss for what our subordinates do.Slide7
Elements of Delegation
Authority
Responsibility
Accountability
Let’s look at each in detail.Slide8
Importance of Delegation
Delegation is one of the most important management skills.
Delegating is nothing but ‘Internal Outsourcing’.
Delegation is done mainly for “time management” and you can concentrate on other important assignments which requires your attention.
Good delegation saves you time, develops your team, grooms a successor, and motivates them.
Poor delegation demotivates others, frustrates you and fails to achieve the goal.Slide9
Goals of Delegating
To show that leadership does not mean you have to be in charge of everything
Train team member to perform tasks
To empower team members to perform the task
Free up manager to be manager and not a doer
Let team members handle complaints
Push down work to lowest level that can perform the task
Motivate associates
Not micromanage team members
To relinquish authority
Free them to perform the tasks
Delegation can be used to achieve various goals such as:Slide10
Benefits of Delegating
For Your Team
For You
For You
Increases associate responsibility, ownership, and enjoyment
Builds team environment
Associates gain knowledge and skills
Ensures tasks are done timely
Allows for days off and flexibility in scheduling
Reduced turnover because motivated and engaged employees don’t terminate
Increased consistency as people know why we do things
Teamwork – gets all involved - no more you telling them, but them doing and motivating each other
Trains individuals for the next level
Allows to meet all deadlines as lots of us are doing
Lets things run the same way when manager is on leave as when manager is presentSlide11
Why Delegate?
To use skills and resources already within the group.
To keep from burning out a few leaders.
To develop new leaders and build new skills.
To get things done.
To become more powerful as a group.
To allow everyone to feel a part of the effort and the success.
To effectively manage time.
To increase productivity.
To allow growth of the deputy.
To prevent the group from getting too dependent on one or two leaders.Slide12
How to Delegate
The following are the steps for how to delegate:
Let’s look at each in detail.
Choose the Right Candidate
Communicate Objective
Relinquish Authority
Decide What to Delegate
Monitor Progress
Let Go
Give CreditSlide13
Delegation Process
Select what to delegate
Decide on how much authority you will give them
Clearly communicate precisely what you are delegating
Check for mutual understanding around what was agreed
Follow up, evaluate and recognize work well done
Let’s look at each in detail.Slide14
Six Principles of Delegation
1. Know yourself and team members
2. Assess strengths, weaknesses, job, situation and skills
3. Understand the limitations, and job descriptions
4. Know the job requirements
5. Keep communication clear, complete and consistent
6. Evaluate-review what happened and measure resultsSlide15
Levels of Delegation
Delegation is not only assigning task to someone, but you can give freedom to the person in completing the task. Degrees of freedom vary depending on the person’s experience and knowledge.
Let us look at the levels of delegation with their examples.
The Levels range from 1 to 10 and these different delegation levels progressively offer, encourage and enable more delegated freedom. Level 1 is the lowest level of delegated freedom (basically none). Level 10 is the highest level typically (and rarely) found in
organizations.Slide16
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Delegation of Authority.
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