Lessons Learnt 27 September 2016 David Pirie Executive Director Pascal Lardet Flood Unit Manager David Faichney Flood Act Business Change Manager Scale and impacts of winter 201516 f looding in Scotland ID: 1048033
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1. AGENCY Board MeetingWinter 2015/2016 FloodingLessons Learnt 27 September 2016David Pirie, Executive DirectorPascal Lardet, Flood Unit ManagerDavid Faichney, Flood Act Business Change Manager
2. Scale and impacts of winter 2015/16 flooding in ScotlandLessons learntNext stepsWe will briefly cover:
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4. Report-a-Floodwww.floodlinescotland.org.uk/report-a-flood
5. Impacts on hydrometric network
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7. Floods DebriefStorm Desmond debrief (Scottish Resilience Development Service - ScoRDS)Winter Floods Debrief (RAB Consultants)Wide engagement across SEPA21 recommendations covering: systems, information, processes, communications, resources, welfare, training
8. Multi Agency DebriefsSGoRRLRPsRRPsCommunity groups
9. Other learning opportunities…
10. National Flood Resilience Review ActionsImprove Knowledge/UnderstandingRainfall extremesLong term programme of modelling and mapping improvementsSurface water flooding Extreme flood outline broadly correctWhole catchment approachLocally significant infrastructureImprove Incident responseIncident managersTemporary defence assetsExercisingCommunicate risk betterAppropriate use of terminology
11. Next steps15 new flood warning schemes between 2017-2021Hydrometric network repairsEngagement & partnership working IT system improvementsCustomer survey (CREW project)Civ Tech initiative
12. ConclusionsDespite record flooding…All systems worked wellResources stretched but copedMany areas of improvementOn-going improvementsIT and forecasting systems Communication tools Internal processes External engagementNext stepsResilience of staffingFlood warning service development plan
13. QuestionsWhat is your experience of our service?Do you agree with our identified areas for improvement?What else should we consider?