becoming a good Virtual Leader No great manager or leader ever fell from heaven its learned not inherited Tom Northup A boss creates fear a leader confidence A boss fixes blame a leader corrects mistakes A boss knows all a leader asks questions A boss makes work drudgery a lead ID: 800310
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Slide1
Section
Becoming A Good Virtual Leader
Slide2becoming a good Virtual Leader"No great manager or leader ever fell from heaven; it's learned, not inherited." - Tom Northup"A boss creates fear, a leader confidence. A boss fixes blame; a leader corrects mistakes. A boss knows all; a leader asks questions. A boss makes work drudgery; a leader makes it interesting." --Russell H. Ewing
“A leader leads by example, not by force." --Sun Tzu
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide3becoming a good Virtual Leader"Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of decision making. I can't tell you how hard that is. But if you've imprinted your values
on the people around you, you can dare to trust them to make the right moves." -Howard Schultz
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide4Imparting your company values: Explaining the big picture Explain the overall goal and vision of the company
Explain the goal of their workYou want to create one cohesive unit.
All parts are needed to create a super strong company
Make them feel needed and appreciated
“It is amazing what you can accomplish if you do not care who gets the credit.” - Harry S. Truman
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide5Train them and get out of the way"In most cases being a good boss means hiring talented people and then getting out of their way." - Tina Fey
"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it." - Theodore Roosevelt
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide6Train them and get out of the way“Don't hire a dog, then bark yourself.” - David Ogilvie
Example: how I lost a really good employee because I micromanaged Nica without even realizing it… 45 min feedback on each blog post nitpicking over tiny things.
“There are many organizations that fret over small, direct expenses, yet have no misgivings about keeping staff tide up in a conference room for hours.” - John Arnold
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide7Lacking something?Can you fix the problem in 30 days?Unreliable internet
Can you pay them a monthly allowance to upgrade?
Typing speed to low
Pay them an hour a day to use ratatype.com
Some things you can’t fix… move on
Bad English/GrammarRefusal to use tracking software
Not a good culture fit
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide8Treat your team like gold Pay for training hours/time spent on self development
Skillshare,
udemy
, specific courses for their job title
Yearly 10% raise
If they have been a great employee and have met milestone goalsChristmas bonus
Typically a couple hundred dollars (after 1 year with company)
13
th
month bonus (after 6 months with company)
10 days PTO (one lump amount for vacation and sick time)
Unlimited non paid time off (with notice)
Respect religious/country holidays (Government holidays, Christian, Muslim)
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide9Pay them what they are worth“Price is what you pay. Value is what you get.” - Warren Buffett
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Running On Autopilot - Section 5 – becoming a good virtual Leader – Source:
https://blog.onlinejobs.ph/filipino-virtual-assistants-salary-guide-2019-update
Slide10Ask them about their livesAsk how they are doing weeklyHow do you like your job so far?
What is the best thing about your job?
Which task do you hate the most?
Why?
Ask about their life outside of work
Hobbies
Family
Kids
Pets
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide11Be kindTo handle yourself, use your head; to handle others, use your heart. - Eleanor Roosevelt
Example: Jamalia’s
family store was destroyed
Example: Aubrey wanted to become a nurse
“Most likely, the problem won't be around any year, but my reputation of how I dealt with it will.” - Whitney Cummings
Example: Teo’s SEO job offer
Example: Employee stealing intellectual property
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide12Hire correctly from the start (Part 1)Creating a killer job description
Write your job description in the style of your “office environment”
Explain exactly how long the job posting will be active
Explain what the next step will be
Hide a “pink elephant” somewhere (1
st
test)
Require your “pink elephant” to be included in a creative subject line (2
nd
test)
Minimum job requirements you should add to each job description:
Fluent written English
A reliable, high-speed internet connection
A reliable computer
A willingness to use
HubStaff
to track all of your hours while you work
The ability to type at least 40-50 WPM (words per minute)
Microphone & Webcam (could be cell phone if not job critical)
Ability to work without having to care for a child/adult during “tracked” time
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide13Example: Article Writer
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide14Example: Article Writer14
Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide15Example: Article WriterThis job requires, at a very minimum:
1) 100% perfect, fluent written English (no syntactical, grammatical, spelling errors or use of slang incorrectly)2) A reliable, high-speed internet connection
3) A reliable computer
4) The ability to research even the most unfamiliar topics, and the ability to write a high-quality article teaching that topic to others (similar to a research paper — I have detailed training for this)
5) A willingness to use
HubStaff to track all of your hours while you work
6) The ability to type at least 40-50 WPM (words per minute)
7) A willingness to proofread your own work and upload it to the website
8) A willingness to find royalty free pictures that are relevant and engaging for the article
9) A willingness to learn how to create SEO optimized articles
(If any of these sound daunting, please don't worry. I have in-depth video training that will show you exactly how to do each one. Also, I am always here for questions you may have)
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide16Example: Article Writer
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide17Section 5 homework“Rip IT Apart/ Keep going…”
Create your job description for your first hire.
Take your second task (from section 4 homework) and try to break it
Give it to a “stranger” to go through it with a highlighter
Fix (make incredibly clear) any areas that are highlighted or where someone got stuck/confused
Take your third easily handed off task from your task discovery list and create your training for that task
This should be the next task that gives you the most time in the same job category as the first and second task
(Example: Admin/VA)
Make a video for that task
Upload it to YouTube, Google Drive, Vimeo (etc.)
Create your training outline with screenshots for that task
Every click or movement of the mouse needs to be documented by screenshot. If you have to make a mental decision write down VERY DETAILED how you make that decision as well (try to make a decision tree for this)
Link the outline with screenshots to the outline with video (so it is right in the document for them to find)
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Running On Autopilot - Section 5 – becoming a good virtual Leader
Slide18End of section 5