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Improving quality in primary care: what have we learned so far? Improving quality in primary care: what have we learned so far?

Improving quality in primary care: what have we learned so far? - PowerPoint Presentation

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Improving quality in primary care: what have we learned so far? - PPT Presentation

Martin Roland The conference said No to a Good Practice Allowance Dr Wilson said that the Good Practice Allowance was political and provocative prepared by a government whose main contact seemed to have been with philosophers and trendy professors ID: 1043238

cholesterol quality good 5mmol quality cholesterol 5mmol good practice 368 care qof 361 2009 nejm l22 9048 total l17

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1. Improving quality in primary care: what have we learned so far?Martin Roland

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3. The conference said “No” to a Good Practice Allowance. Dr Wilson said that the Good Practice Allowance was political and provocative, prepared by a government whose main contact seemed to have been with philosophers and trendy professors.BMJ 1986; 293: 1384-6

4. 19982009CHDBlood pressure ≤150/9048%83%Total cholesterol ≤5mmol/l17%80%DiabetesTotal cholesterol ≤5mmol/l22%79%HbA1c ≤7.4%38%55%Campbell S et al. NEJM 2009; 361: 368-78

5. 19982009CHDBlood pressure ≤150/9048%83%Total cholesterol ≤5mmol/l17%80%DiabetesTotal cholesterol ≤5mmol/l22%79%HbA1c ≤7.4%38%55%Campbell S et al. NEJM 2009; 361: 368-78 National guidelinesAudit and feedbackPublic reportingAnnual appraisalOpinion leadersFinancial incentives

6. Modest impact of P4P on quality of careCampbell S et al. NEJM 2009; 361: 368-78 QOF

7. Did QOF influence outcomes?Harrison et al BMJ 2014; 349: g6423

8. So what was good about QOF?Increased pay and improved recruitment to general practiceWorld leading electronic recordsIndicators largely related to aspects of care that GPs thought they should be doing anywayReinforced much good professional practice (which most practices were doing anyway)Led to modest improvements in quality and some reductions in inequalities in the delivery of care

9. …. and what didn’t go so wellIntroduction of indicators with little professional support (e.g. PHQ9)Introduction of indicators which addressed a managerial rather than a clinical agenda (e.g. unplanned admissions DES)No financial incentiveIncreasingly irrelevant to the main workload (and quality) problems which were in the elderly with multiple complex problems

10. EnglandScotlandPercentage of NHS budget spent on general practice

11. GP job stressors 1998-2015 (5 point scale, 1-5)University of Manchester. 8th National GP Worklife Survey

12. “It’s the context, stupid!”