CatalystMR Inc Service Satisfaction Study December 11 2012 Q5 How did you first hear about our company by Q8 Before taxes what is your total annual household income Sample Size 203 ID: 271350
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Slide1
Charts Exported by CatalystMR, Inc.
Service Satisfaction Study
December 11, 2012Slide2
Q5: How did you first hear about our company? by Q8: Before taxes, what is your total annual household income?
Sample Size = 203
Statistically significant at 95%: 1 > A; 2 > B,C
Respondents Included = 11%, Filter Applied,
(
Q6: Gender:
= Male)
AND (Q7: What is your age? = 18 to 24)
Q4: How long have you been a customer of our company?
Base: Less than one month (n=130), One to three months (n=317), Four months to one year (n=454), One to five years (n=559), Over five years (n=403), Sample Size = 1863
Respondents Included = 100%, Filter Applied,
(Q6: Gender: = Male OR Female) AND (Q7: What is your age? = 18 to 24 OR 25 to 34 OR 35 to 44 OR 45 to 54 OR 55 or older)
Q3: How likely are you to recommend us to others? by Q8: Before taxes, what is your total annual household income?
Base: Very likely (n=781), Somewhat likely (n=540), Neutral (n=354), Somewhat unlikely (n=112), Not at all likely (n=76)
Respondents Included = 100%, Filter Applied,
(Q6: Gender: = Male OR Female) AND (Q7: What is your age? = 18 to 24 OR 25 to 34 OR 35 to 44 OR 45 to 54 OR 55 or older) AND (Q8: Before taxes, what is your total annual household income? = Under $25,000 OR $25,000 to $49,999 OR $50,000 to $99,999 OR $100,000 to $149,999 OR $150,000 or more)
Q7: What is your age? by Q1: Overall, how would you rate your satisfaction with the services you received from our company?
Base: 18 to 24 (n=380), 25 to 34 (n=369), 35 to 44 (n=391), 45 to 54 (n=352), 55 or older (n=371)
Respondents Included = 100%, Filter Applied