PPT-Communication

Access The Great Equalizer Marie Koehler Regional Manager DHHS Metro Focus of presentation Addressing and identifying ways to meet the communication needs of individuals who are deaf deafblind and hard of hearing in nursing homes and long term care facilities. . Carolyn . Petersen. Workshop Objective: . . To . deepen participants’ understanding . of intercultural . competency and gain insight into how these skills and behaviours can be . developed. ACTIVITIES:. Session begins at . 12PM ET/11AM CT/10AM MT/9AM PT. .. Please configure your audio by running the Audio Set Up Wizard: . Tools>Audio>Audio Set Up Wizard. . Annie Laurie Nichols. Instructor of . What Does “Communication Skills” Actually Mean?. Non-verbal communication skills (NVCS) refers to the ability to convey a message . without words. through facial expressions, body language, eye contact, etc.. Nonverbal Communication. Nonverbal communication is Culture bound. However, certain universals exist (e.g. smile). Effective communication is the combined harmony of verbal and nonverbal actions.. Florello LaGuardia, legendary mayor of NYC 1933-1945, was fluent in English, Italian, and Yiddish. Researchers who watched videos of his campaigns with sound off were able to understand which language he was speaking by the changes in nonverbal behavior.. What is Nonverbal Communication and . What . I. s . I. ts . S. ignificance. ?. It is a form of communication which is symbolic, meaningful and governed by societal or cultural rules. Our facial expressions, eye gaze, posture and tone of voice.. “Verbal Communication.”. We may often think that, having good communication skills is all about the ability to speak well…... Or all about . “SPEAKING.”. We are right……. But only 50% right.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). Lautzenhauser. , . Systemic Leadership. Top down, traditional leadership. Or. . Service Leadership:. The leader supports/serves the followers. The leader creates success for the people in the organization. 1. Communications Trap Game. 2. Forms of Communication. Examples. Examples. 5. What Makes. Communication Effective?. What Makes. Communication Effective?. The message was:. . Important. . Presented a vision. What we communicate:. Can get lost in translation despite our best efforts. We say one thing, the other person hears something else. Can often lead to misunderstanding, frustration and conflict.. It sounds so simple: say what you mean.. A brief presentation at an. Engage . Workshop held by. Be Safe . Taranaki. November 2015. Presented by Ross Gilmour. Gilmour Consulting Ltd.. www.gilmourconsulting.co.nz. . ross@gilmourconsulting.co.nz. the exchange of thoughts, ideas, feelings, information. , opinions. , and . knowledge between two or more parties.. Characteristics of Communication. 1. The communication . process happens between or among . Internal and external communication. Factors affecting the choice of communication. Methods of communication. Oral. Written. Visual. Modern methods of communication. Communication is. The transfer of information(data) from one person to another.. .. Process of communication: Key elements in the communication process . - Communication. , message, audience; channel of communication. Verbal and . nonverbal communication.. Basics of Communication.