There are two types of speakers those that are nervous and those that are liars Mark Twain Terminal Learning Objective Action Communicate Effectively to Inform Persuade or Direct ID: 707202
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Communicate Effectively to Inform, Persuade or Direct
“There are two types of speakers, those that are nervous and those that are liars.”
Mark TwainSlide2
Terminal Learning Objective
Action:
Communicate Effectively to Inform Persuade or Direct
Conditions:
FM Leaders in a classroom environment working as a member of a small group, using doctrinal and administrative publications, self-study exercises, personal experiences, practical exercises, handouts, and discussion.
Standard:
With at least 80% accuracy (70% for international learners) you must:
Identify the four types of military
briefings
Identify
briefing steps
Finalize assessment
reports
Analyze
briefing formats
Review
briefing tipsSlide3
Importance of
briefing
Seizing opportunity
Look, sound and act more like a leader
Requires the right thinking and a correct attitude
Command the room, influence the audience
“Just twelve minutes in front of the right
audience can be worth more than a whole
year behind your desk.”
Anonymous.Slide4
Characteristic of
good briefings
Material is relevant, interesting, well organized, and jargon free
Voice is energetic, loud, clear, good pronunciation, not too fast or slow
Body language is relaxed
Eyes address the audience
Clothing is appropriate
Visual aids are clear, necessarySlide5
InformationDecisionMissionStaff
Types of military
briefingsSlide6
LSA #1 Check on LearningQ1: What are the four types of Types of military briefings?A1: Information, Decision, Mission, StaffQ2: Energetic, confident, and speaks loudly and clearly are all Characteristic of a good speaker. (True or False)A2: TrueSlide7
LSA #1 SummarySlide8
Analyze the Situation
Construct the Briefing
Deliver the Briefing
Follow-up
Successful
Briefing
Briefing stepsSlide9
LSA #2 Check on LearningQ1: When constructing for a successful briefing, we should first start with the actual construction of the brief (True of False).A1: False (Analyze the Situation) Q2: The staff officer has to identify with the audience and their needs and construct the briefing to communicate to them (True or False).
A2: TrueSlide10
LSA #2 SummarySlide11
The Student Assessment Report (SAR) is the standard form used at BOLC to provide feedback on military briefings.
The form focuses on three critical areas
Substance/Organization
Style
Correctness
SARSlide12
Introduction
Greeting
Purpose
References
Procedure/Outline
Body
Accuracy/Completeness
Support/Significance
Sequence
Transitions
Closing
Summary
Questions
Conclusion
SAR (Cont.)Slide13
Introduction
Greeting
Purpose
References
Procedure/Outline
Body
Accuracy/Completeness
Support/Significance
Sequence
Transitions
Closing
Summary
Questions
Conclusion
SAR (Cont.)Slide14
Greeting: Render the appropriate greeting to audience. Introduce yourself and establish your credibility on the topic.Purpose: BLUF--Why are you here briefing the audience. Establish importance of the topic.Reference: Highlight key references used while researching the topic.Outline: Provides the “road map” for the brief. Provide an overview of the journey you are about to take the audience on.
IntroductionSlide15
Introduction
Greeting
Purpose
References
Procedure/Outline
Body
Accuracy/Completeness
Support/Significance
Sequence
Transitions
Closing
Summary
Questions
Conclusion
SAR BodySlide16
One theme–one message
Give Examples
For Each Sub-topic
Subtopics
1
2
3
Nest outlines or
summaries to keep
audience tracking
The
BodySlide17
Limit the number of your main points
Select points that fit your
purpose
and tie into your BLUF
Select points that fit your
audience
Prepare the
main pointsSlide18
For exampleTo illustrateFor instanceIn other wordsTo simplifyTo clarifyCase in point
Useful transitions
“explanation”Slide19
“Importance” Most importantlyAbove allKeep this in mindRememberListen carefullyTake note ofIndeed
“
Numerical order
”
First
Second
In the first place
To begin with
Initially
Subsequently
Eventually
Finally
Useful transitionsSlide20
Compared withBoth areLikewiseIn comparisonSimilarlyAlikeOf equal importanceAnother type ofLike
Just as
“
Comparisons
”
Useful transitions
(Cont.)Slide21
Doesn’t use transitions at all
Using transitions that are too short to bridge to the next idea
Using the same transition
throughout the briefing
Use Stickees
on your notes!
Common mistakes
when using transitionsSlide22
Introduction
Greeting
Purpose
References
Procedure/Outline
Body
Accuracy/Completeness
Support/Significance
Sequence
Transitions
Closing
Summary
Questions
Conclusion
ClosingSlide23
Repeat so the entire audience hearsPause, reflect on the question before answeringAvoid prolonged discussions with one personIf you can’t answer it, just say soDon’t make stuff up
Handling questionsSlide24
Signal the speech is coming to an endTie the Conclusion to the BLUFGive listeners something to rememberIssue a call for action if appropriate
Preparing your conclusionSlide25
LSA #3 Check on LearningQ1: What are the three main areas of the left side of the Student Assessment Report? A1: The Introduction, Body, and Closing.Q2: The body is subdivided into four areas, what are they?A2: Accuracy and Completeness, Support and Significance, Sequence, TransitionsSlide26
LSA #3 SummarySlide27
Style
Physical Behavior
Eye Contact
Movement
Gestures
Speaking Voice
Vocabulary
Enthusiasm/Confidence
Correctness
Visuals/Slides/Graphics
Format
Content
Handouts/Videotapes
Briefing FormatSlide28
Style
Physical Behavior
Eye Contact
Movement
Gestures
Speaking Voice
Vocabulary
Enthusiasm/Confidence
Correctness
Visuals/Slides/Graphics
Format
Content
Handouts/Videotapes
Physical Behavior Slide29
Behind the Lectern
The physical dimensionSlide30
Know your material wellRehearse enough so you do not have to depend heavily on notesUp, down, up!Establish a personal bond with listenersSelect one person (5 to 10 seconds)Then shiftShow sincerity and interest in your audienceMonitor visual feedbackActively seek out valuable feedbackVolume, bored, puzzled
Eye contactSlide31
Why move?Forces people to focus and follow youNaturalRelieve stress and relaxUse three positionsHome positionTwo steps relatively nearthe home positionThree steps, moving at a shallow angle
MovementSlide32
Respond naturally to what you think, feel and seeCreate the condition for gesturing, not the gestureMake your gestures convincingMake them smooth and well timed
GesturesSlide33
Gestures (Cont.)
Body Language:
Avoid the “Pope Stance”
Avoid the “Fig leaf Stance”
Avoid dancing in place
Avoid the “Kung Fu” hand gesture
Avoid hands in pocketSlide34
Style
Physical Behavior
Eye Contact
Movement
Gestures
Speaking Voice
Vocabulary
Enthusiasm/Confidence
Correctness
Visuals/Slides/Graphics
Format
Content
Handouts/Videotapes
StyleSlide35
Vary the pitch of your voiceSpeak loudly and clearlySlow down, pauseUse conversational toneListen, do you hear “ahs” and “ums” Focus on the bottom (deepest pitch) of your voice range
What comes out
of your mouthSlide36
What comes out
of your mouth
(Cont.)
Speech Delivery:
Avoid machine gun delivery
Check your tempo
Avoid filler words
Be precise in your languageSlide37
Know the roomKnow the audienceKnow the materialLearn how to relaxVisualize yourself speakingRealize people want you to succeedDon’t apologize for being nervousConcentrate on your messageTurn nervousness into positive energyGain experience
Overcoming speaking
anxietySlide38
Catch all
Use of Pointer:
Avoid the “Count of Monte Cristo”
Avoid choking the pointer
Use a pointer to do your pointingSlide39
Know your subject cold--be over-prepared
Talk to one person at a time
Stand up straight and breathe properly
Know exactly what your opening line is going to be
Say to yourself, “I know what I am going to say and I’m glad for this chance to say it.”
When you are in command of your briefing, you come across as a leader.
Controlling nervousnessSlide40
MemorizingReading from complete textUsing notesUsing visual aids as notesRehearse, Rehearse, Rehearse!!!
High
Low
R
I
S
K
How to remember
the materialSlide41
Enthusiasm is contagiousWe judge others by their behaviorIf it is important enough to talk about….Feedback--what do you see?AppreciationSurpriseGenuine delightRemember, this is person to person!
EnthusiasmSlide42
The single most important factor for successReflects upon you and your attitude towards the material and audiencePractice all parts equallyRule of thumb: 10 practice runs for any 1 presentation
He who fails to prepare is preparing for failure.
Practice/rehearseSlide43
Style
Physical Behavior
Eye Contact
Movement
Gestures
Speaking Voice
Vocabulary
Enthusiasm/Confidence
Correctness
Visuals/Slides/Graphics
Format
Content
Handouts/Videotapes
CorrectnessSlide44
Be neatBe simpleBe legible (readable)Be relevant
13
Visual aids should…Slide45
Use conventional capitalizationUse bullet commentsDon’t crowdBe consistentFont size and styleParallel constructionContrasting colorsGraphics and animation relativeto topicFocus (don’t distract)
14
Staff officers
guide highlightsSlide46
Use contrasting colors
Don’t overcrowd
Test under actual conditions
Slide content should complement the briefing
Use contrasting colors
Don’t overcrowd
Test under actual conditions
Slide content should complement the briefing
Computer generated
presentationsSlide47
Use a line & spacing guide
Use alternating pages
Use contrasting colors
Use a page-indexing system
Use a line & spacing guide
Use alternating pages
Use contrasting colors
Use a page-indexing system
The chart packSlide48
Ensure audio/video quality
Preview on-site for viewing clarity
Know how to operate the device
VideotapeSlide49
Ensure readabilityPrepare “talking notes” on reverseLearn to set up and use the device
Ensure readability
Prepare “talking
notes” on reverse
Learn to set up and
use the device
Deskside devicesSlide50
LSA #4 Check on LearningQ1: The right side of the form focuses on ______________ and _________________. A1: style and correctness Q2: Visual aids should be neat, simple, legible, and illustrate key points. (True or False) A2: True Slide51
LSA #4 SummarySlide52
Know your audienceMurder board
Coordinate
Orchestrate SMEs
Rehearse
Briefing tipsSlide53
Your actions + what you say,
how you say it,
and when you say it is Leadership.
Communications effectiveness distinguishes
good units from outstanding units.
ConclusionSlide54
Which of the below statements are either true or false briefing tips?Q1: Know your audience and tailor your brief to meet your desired outcome. A1: False Q2: Murder boarding your group briefings can prepare you but create doubts as well. A2: False Q3: Conduct effective coordination to ensure all necessary research is complete. A3: TrueQ4: Orchestrate individuals in the audience to assist as SMEsin answering questions. A4: True
LSA #5 Check on LearningSlide55
LSA #5 SummarySlide56
TLO Check on Learning Slide57
Importance and types of
b
riefings
Identify briefing steps
Student assessment
r
eport
Briefing formats
Briefing tips
TLO Summary