Working jointly in service of others Context Minnesota Department of Employment and Economic Development DEED grants Pathways to Prosperity Career pathway training using an onramp to bridge to integrated model ID: 780781
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Slide1
Where you stand depends on where you sit
Working jointly in service of others
Slide2Context
Minnesota Department of Employment and Economic Development (DEED) grants:
Pathways to Prosperity
Career pathway training using an on-ramp to bridge to integrated modelWomen’s Economic Security Act (WESA)
Career pathway training for women seeking non-traditional careers
Slide3About us
Slide4Snapshot of Training
P2P
WESA
Training classes
2 CDL, 2 C.N.A., 2 Health Services3 Construction, 1 Machine Operator
Total participants83
27Graduates37 (plus 14 currently in class)
12
Placed in employment
25 to date
6 to date
Average wage
$15.78
$14.46
Slide5Team Development Model
Bruce Tuckman (1965 & 1977)Forming
Storming Norming Performing
Adjourning/Mourning Celebrate/Quality Improvement
Slide6Forming
Interpersonal relationshipsProject goalsRoles/Responsibilities
Slide7Team Charter
Take time to write it all down:
Set the table – this team has been formed to…..Develop a shared viewProject outcomes defined
Assignment of roles & responsibilities, Determine timeline & scheduleDiscussion of risks & concerns and lines of communication to resolveDesignate a project lead
Slide8Storming
Disagreements about:Who is in charge? (Power)
Implementation strategies (Decision making)Whose responsibility is it? (Control)
Slide9Tips for Calming the Storm
Priority 1 = interpersonal relationships developed during “forming”Believe in the best intentions of others, bring empathy
Dig for what is triggering the opposing interests What don’t you know about the situation from the others perspective?Use facts, not assumptionsUse a respectful communication style
Avoid attacking or dismissive languageLet the other person talkManage your emotions
Brainstorm ideas that might resolve the concern Try for consensus but compromise if necessary.
Slide10Norming
Synergy achievedEverything is working!
We genuinely like each otherWe are achieving our goalsEasy to work through problemsDanger: Slipping back to storming or becoming complacent.
Slide11Tips to maintain excellence
Share ideasEstablish systems to handle complaints or issues
Solicit feedbackShare informationDocument what is working so it can be repeated in the future
Slide12Performing
What does this look like?Members working autonomously, more independentlyIssues are anticipated before they become a crisis,
Roles and tasks are well definedSupport for experimentation and innovation. Staff can take the lead, directors can focus on other priorities
Everyone feels shared ownership over the outcomes
Slide13Adjourning/Mourning Celebrating and Quality Improvement
Graduation eventsImportant to get feedback from participants and instructors
Feedback form employer partners on quality of graduates and curriculum design
Slide14Discussion
Any lessons learned from your partnership experiences?
Slide15Take-Aways
Process is not linearMessy processDon’t give up!
Expect the unexpectedResetting is okValue in partnerships
Slide16Thank you
Contact us:Tamara.Arnott@lsc.eduElena Foshay - efoshay@DuluthMN.gov