Transformation Program Projects Summary Leading amp supporting teams Staff members involved Project risk profiles Project Schedules Booking system ICT refresh Luggage management ICT refresh ID: 1002887
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1. Maestro Airlines Baggage Transformation ProgramProjects SummaryLeading & supporting teamsStaff members involvedProject risk profilesProject SchedulesBooking system ICT refreshLuggage management ICT refreshCustomer service staff trainingLuggage handlers staff trainingGo-liveBooking system ICT refreshLuggage management ICT refreshCustomer service staff trainingLuggage handlers staff trainingProject List/LegendLead area for projectLSSupportarea for projectLSLSLSLSLegendLow RiskModerate RiskHigh RiskHigh risk of disruption to client experience in using the systemTechnological risk associated with age of luggage hardwareStaff availability is a key risk due to peak demand periodLuggage staff impacts due to luggage system change are negligible