Presented by Lisa Olsen Allocation Max Units and Assignment Units Understanding Task Types Task Constraints Why Task Dates Change Maintaining and Controlling the Project Schedule MSP Prior Start Prior Finish and Open for Time Entry Fields ID: 913274
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Slide1
Optimizing Your Configuration of MSP with CA PPM
Presented by: Lisa Olsen
Slide2Allocation, Max Units and Assignment UnitsUnderstanding Task Types
Task Constraints
Why Task Dates ChangeMaintaining and Controlling the Project ScheduleMSP Prior Start, Prior Finish and Open for Time Entry FieldsSaving the Project Schedule to CA PPM and Working Off-line
Installing the CA PPM Microsoft Project InterfaceWhat’s New?MSP Option SetupOpening the Project Schedule in MSPImproving PerformanceCustomizing MSP Views and Making them GlobalResource Availability vs. Resource Calendar
Agenda
Slide3Overview
CA PPM is a centralized project,
resource, and portfolio management tool that can help manage, schedule, track, and report on projects
When Microsoft Project is integrated with CA PPM, project managers are no longer working in a stand-alone MSP environmentConsistent processes and accurate data are essential in providing accurate reporting and actionable metrics
Slide4CA PPM Schedule Connect
CA PPM Schedule Connect provides a full bi-directional connection between CA PPM and Microsoft
ProjectWhether you’re working directly in CA PPM or opened the project schedule from CA PPM to MSP, you’re always working with the most up-to-date information
The Schedule Connect interface must be downloaded and installed by each user
Slide5Installing the CA PPM Microsoft Project Interface
Slide6MSP Settings in CA PPM
CA PPM
: Administration > Project Management > Settings
Default Load Pattern:
This
should be set to “Uniform” which will map to the MSP “Work Contour” field.
Only
Export Current Baselines When Opening Investments in a Scheduler
:
This
should be checked to improve performance.
Round Allocation to Nearest %: This should be set to “0” to prevent rounding issues when data is passed between CA PPM and MSP
Slide7MSP Settings in CA PPM
CA PPM
: Project
> Properties > Settings Scheduler: This must be set to “Microsoft Project”
%
Complete Calculation Method
:
This
should be set to “Manual” if MSP is being used with CA PPM or if you are using an external job to calculate % Complete. The % Complete field appears on the task properties
page
Track
Mode: This should be set to “Clarity” if CA PPM Timesheets are being used to record time
Slide8Installation Prerequisites – MSP 2010 & 2013
The following third-party software must be installed on the workstation
:MSP 2010 or MSP 2013
Microsoft .NET Framework 4http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7&displaylang=enMicrosoft Visual Studio 2010 Tools for Office Runtimehttp://www.microsoft.com/en-us/download/details.aspx?id=44074
Pre - CA PPM Release 13.3
:
Java Runtime version (JRE) needs to be
installed
For MSP 64-bit installs - 64-bit JRE version needs to be
installed
For
MSP 32-bit installs – 32-bit JRE version needs to be installed
You
CAN have both 64-bit and 32-bit JRE versions installed on the same machineCA PPM Release 13.3 & higher:No need to install Java
Slide9Installation Browser Settings – MSP 2010 & 2013
If using Microsoft Internet Explorer, verify that the “Do not save encrypted pages to disk” is
unchecked
From Internet Explorer, go to the Tools menu (gear icon towards top right of screenClick Internet Options and then the Advanced tabUnder the Security section, uncheck “Do not save encrypted pages to disk” and click the OK button
Slide10Installation MSP Trust Center Level – MSP 2010 & 2013
Set Trust Center Level in MSP - Enable macros
Open Microsoft ProjectGo to File > Options > Trust Center and then click “Trust Center Settings”
Click Add-ins. Clear the “require application add-ins to be signed by trusted publisher” optionClick Macro Settings and select the “enable all macros” optionClick “OK” and then click “OK” again to close the option
boxes
Note:
This
action can
be
reverted
following
the
installation
Slide11Installation – MSP 2010 & 2013
Install the Microsoft Project Interface
:From the CA PPM Home Menu, under Personal, click on Account Settings > Software Downloads and then click the download link for the Microsoft Project Interface that
matches your version of Microsoft Project
Microsoft Project Interface (x86) – 32 bit
Microsoft Project Interface (x64) – 64 bit
Follow the instructions from the wizard and then select an interface version when prompted:
Microsoft Project Interface – Provides the current, updated version with the new XML driver
Microsoft Project Interface Legacy – Provides the legacy version
Slide12Potential Installation Issues
If MSP does not open when trying to open a project schedule from CA PPM
:Make sure Pop-Up Blocker is not onTurn off Active X Filtering – an “X” will appear on the IE
tab
Slide13What’s New?
Slide14CA PPM 14.2: New MSP Interface -> New Driver
Before CA PPM Release 14.1, there was one MSP Interface
driver which was COM-based
In CA PPM Release 14.1, a new XML-based driver option was introducedDuring the installation process, you can choose to install the Legacy “COM-based” driver or the New “XML-based” driverBoth options are available for 32-bit and 64-bit environments
Slide15Noteworthy Differences with the NEW XML-based Driver
Resource Pools are no longer available for Master
Projects; all Resources will be on the Master Resource SheetIf a Task is created in CA PPM and NOT pinned through a dependency and does NOT start on the Project Start Date, MSP will NOT automatically put a Constraint on the
Task“Number1” and “Number2” fields are no longer mapped to the “Proposed ETC” and “Pending Actuals” FieldsCustom Views are no longer saved in the MPP file and should be saved in the Global.mpt file“Save As” is not available on EXISTING CA PPM
Projects
Slide16CA PPM: New in 13.2 and 13.3
CA PPM 13.2:
Projects with a Calculation Mode set to “off” can be opened from CA PPM to MSP without the tasks automaticallyre-calculating and updating dependent task
datesCA PPM 13.3:Java Runtime is included in the download and is copied to the MSP Interface Installation directory on the workstation’s hard drive, eliminating all of the issues related to the JRE version incompatibilityResource Leveling in MSP is now supported
Slide17What’s New with - MSP 2010 & 2013
MSP 2010
MSP
2007 and prior
Task Type is:
If you revise Units…
If you revise
Work…
If you revise Duration…
Fixed Units
Duration changes
Duration
changes
Work
changes
Fixed Work
Duration changes
Duration
changes
Peak
changes
Fixed Duration
Work
changes
Peak
changes
Work
Changes
Task Type
If you revise Units…
If you revise
Work…
If you revise Duration…
Fixed Units
Duration changes
Duration
changes
Work
changes
Fixed Work
Duration changes
Duration
changes
Assignment Units
changes
Fixed Duration
Work
changesAssignment Units changesWork Changes
How
may this affect me
?
Task A is a “Fixed Unit” task and has one resource assigned at 100% for one day (8 hours)
In previous versions of MSP, if the resource charged 10 hours to that task, the Assignment Units would change from 100% to 120%
If you then changed the Work Hours or Duration on that task, it would recalculate the task based on the resource being assigned at 120%
Now, with MSP 2010, the 120% is saved in the Peak Units field, so if the Duration or Work Hours are changed, the assignment will still be based on the original 100%
Slide18MSP Option Setup
Slide19MSP 2010 and MSP 2013 Option Settings
From the MSP Tools menu, select File > Options and refer to the following guidelines so MSP and CA PPM will effectively work
together
Date Format: The storage of dates and timestamps are not consistent between tables in CA PPM
. Some
dates, like Task Start and Finish Dates, are recorded with specific timestamps
. Some
dates are recorded as the correct date with a timestamp of midnight
. Some
dates are recorded as a “plus 1” date, which means that the date stored in the table is one day later with a midnight timestamp
. To
avoid discrepancies, it is NOT recommended to use a date format with a timestamp.
General Tab:
Slide20MSP 2010 and MSP 2013 Option Settings
Schedule Tab:
Calendar
Options: The “Week starts on” and “Fiscal year starts in” calendar fields should match your calendar settings in CA PPM
. The
other MSP calendar fields will map through the integration.
Scheduling
Options for this Project
: This
should be set to “All New Projects” in order for the settings to be effective for all new projects and not just the one that is open.
New
Tasks Created: Automatic calculation is the preferred setting, but it is not required. If you select Manual Calculation, you must manually calculate the project before saving it to CA PPM. Duration is entered in
: Duration should be tracked in days since this is the lowest level that CA PPM is able to track.
New Tasks Created
: Automatic
calculation is the preferred setting, but it is not required. If you select Manual Calculation, you must manually calculate the project before saving it to CA PPM.
Slide21MSP 2010 and MSP 2013 Option Settings, cont.
Scroll Down on Schedule Tab…..
Calculation
Options for this Project: This should be set to “All New Projects” in order for the settings to be effective for all new projects and not just the one that is open. Updating Task status updates Resource Status
:
If
checked, resource actuals, remaining work (ETC
),
and costs are automatically updated when percent complete, actual
duration,
or remaining duration is updated
. This
open should ONLY be checked when Actual hours are NOT being tracked through CA PPM timesheets.
Inserted Projects are calculated like Summary Tasks: If checked, on a master project, project will display a single critical path for the Master Project and all of its sub-projects.
Schedule Alerts Options
: This should be set to “All New Projects” in order for the settings to be effective for all new projects and not just the one that is open.
Calculate
Project after each Edit
:
If
“On” is selected, the project will automatically calculate after each edit
. If
set to “Off”, task scheduling that occurs as a result of task dependencies (predecessors) will be turned off within MSP as well as when a project schedule is re-opened from CA PPM to MSP.
Slide22MSP 2010 and MSP 2013 Option Settings, cont.
Save Tab:
Save
Files in this Format: This
option can be changed if you want to save the MPP file in a format that’s compatible with an older version of MSP
.
Default
File Location
: When
saving the MPP file outside of CA PPM, you can change the default location where the file gets saved.
Slide23MSP 2010 and MSP 2013 Option Settings, cont.
Advanced Tab:
Allow
Cell Drag and Drop
:
If
checked, you can move cells by using the “drag and drop” functionality, moving the task ids with the task
. Don’t
use the “cut and paste” functionality to move tasks because MSP will change the task unique id which will affect the integration mapping
.
Automatically
add new views, tables, filters, and groups to the global
: (
New in MSP 2010): If checked, any changes made to views, tables, filters and groups will automatically be available across your projects. In previous MSP versions, changes needed to be manually copied to the
Global.mpt file through the Organizer.
Slide24MSP 2010 and MSP 2013 Option Settings, cont.
Scroll Down on Advanced
Tab…
Show
“Links between Projects” dialog box on open
:
This
feature is incompatible with CA PPM external dependencies, and is ignored when selected.
Slide25Opening the Project Schedule in MSP
Slide26Choose “Open” from the CA PPM Integration menu:
You may be asked to login to CA
PPM.Choose the project from the “Open from Clarity” selection box.
Choose either (Read-Write) or (Read-Only) from the Project > Properties or Tasks tab:The CA PPM “Scheduler Format” in Project > Properties needs to be set to “Microsoft Project.”From MSP
From CA PPM
Opening the Project in MSP
Slide27Opening the Project Schedule in MSP
When opening a project schedule from CA PPM to MSP, an “.
mpp” file is created on the local drive and then:If the project was previously saved from MSP, that last saved “.mpp” file from
the CA PPM database is downloaded and will overwrite the “.mpp” file on the local driveThe MSP schedule will be updated with any changes that were made in CA PPM since the “.mpp” file was last savedActuals Posted from Timesheets
Task Level Updates
Project Team Updates
Resource Assignment
Updates
Slide28Improving Performance
Slide29Improving Performance
How can you decrease the amount of time it takes to export a project schedule from CA PPM to MSP?
Set the CA PPM default loading pattern to “Uniform” – which will map to a “Flat” work contour in MSP
Select Only Export Current Baselines When Opening Investments in a Scheduler in CA PPM Administration > Project Management > SettingsRemove unnecessary assignmentsIncrease the memory on the workstation to at least 512 MB (ideally 1 GB)
Slide30Customizing MSP Views and Making them Global
Slide31MSP Organizer
When customizing views in MSP by rearranging columns or adding and removing fields, the changes are only visible in the project you’re currently working
onYou can copy your customization to the Global Template so all the changes are available in future projects, as well as projects that were created in the
pastTo create a global template, open an empty project or the project that has the customization directly from MSPMSP 2007Tools menu >
Organizer
MSP 2010
File > Info >
Organizer
Slide32MSP Organizer, cont.
Once the changes are made, you can see the active project’s customizations on the right-side panel of the
OrganizerFrom the “Views” tab, highlight all of the views from the right-side panel and then click “<<Copy”
Do the same for the “Tables” tab
Slide33MSP 2010 Organizer Note
In Microsoft Project 2010, the organizer behaves a bit
differentlyBy default, new views are automatically saved to the global template file and are made available to future projects (as are new tables associated with the view
).To change this setting, on the File tab, click Options, and then click Advanced. Find the setting in the Display sectionChanges to existing view elements are not automatically saved to the Global template with this setting
. This
only applies to NEW views, tables, filters and
groups
Slide34Resource Availability vs. Resource Calendar
Slide35Base Calendars
The CA
PPM default Base Calendar is the “Standard” calendarIf you have resources in different locations that have different daily availability hours, you can create additional Base Calendars
Default shifts on the Standard Calendar represent 8 hours per day
Slide36Base Calendars, cont.
To represent a 7 hour work
dayCreate a new calendar and choose the Standard calendar as the Base Calendar
Set the Shifts to represent the number of hours in the work day
Slide37Resource Calendar
Select the correct Base Calendar for
each resource from the Resource > Calendar pageThe Resource Availability on the Resource > Properties page will automatically update to reflect the working hours from the resource’s Base Calendar
Slide38Resource Availability
Do Not change a Resource’s Availability from the Resource > Properties
page; this field is calculated based on the resource’s base calendarIf this is not done properly, you may see
an invalid number in the Resource Availability field
Slide39Allocation, Max Units and Assignment Units
Slide40Allocation, Max Units & Assignment Units
Allocation
(CA PPM) – the expected amount of time that a resource is expected to work on the project.Max Units (MSP)
– the maximum percentage of working time that a resource is available to work on project tasks.Assignment Units (MSP) – the percentage of working time that a resource is assigned to work on that one task.
Slide41Allocation – Based on Percent
Enter
the % Allocation on the
Team > Resource > Properties page
As of CA
PPM
Release 13.1, the Allocation % is
“Average Allocation
%”
Slide42Allocation – Based on Hours
Enter the number of Allocated Hours by time
periodThe % Allocation segments are calculated on the Properties page based on the Allocation Hours entered
Slide43Max Units
Average Allocation % and Allocation Hours from CA PPM Team Page
:MSP Resource Sheet – Max Units:
The 36% comes from the Allocation % Segment that matches the current dateIn CA PPM, it’s displayed to the hundredths, but isrounded
to a whole number in
MSP
Slide44Assignment Units
When Tasks are created and resources are assigned, the Assignment Units for each resource is defaulted from their Max
UnitsThe two tasks below were entered with 40 hours of work and then assigned to each resource
Since Jerry’s Assignment Units is 100% on a 40 Work Hour task, the Task Duration was calculated to be 5 daysSince Lisa’s Assignment Units is 36% on a 40 Work Hour task, the Task Duration was calculated to be 14 days
Note
:
The
Assignment Units for a resource on a task can be changed when assigning the resource to the task
. This
will not change the Max Units
.
Slide45Back in CA PPM…
Since MSP rounds Max Units to a
wholenumber, the Allocation % Segments arerounded to a whole number
aftersaving the schedule back to CA PPMBased on those new Allocation % Segments, the Allocation Hours get recalculated
Slide46Understanding Task Types
Slide47Task Types
MSP uses the following scheduling formula when calculating tasks
:Work = Duration x Assignment UnitsEach value of the formula corresponds to a Task Type:
Fixed WorkFixed DurationFixed Units Which task type should be used? It depends on the processes in the organization
Slide48Fixed Work
If work hours are used to estimate how long deliverables will take on a project based on resource
assignmentAll Fixed Work tasks are Effort DrivenExample:
Team Leads will look at project requirements and provide an estimate in hours for each project deliverableProject Managers will estimate how many hours each deliverable will take based on experience or a project sizing tool
Slide49Fixed Duration
If Duration (number of days) is used to estimate how many hours deliverables will take to complete based on resource
assignmentExample:Team Leads will provide the estimated number of days or weeks that deliverables will take to
completeProject Managers will estimate how many days each deliverable will take based on experience or a project sizing tool
Slide50Fixed Unit
If resources are managed and allocated to projects based on a percentage of their time or if projects are estimated based on the number of resources needed in each role, then “Fixed Units” would
workExample: “Resource A” is assigned to a project for 100% of their time to work on tasks
. It’s the Resource Manager’s responsibility to make sure they are adequately utilizedProjects are estimated and staffed with one Project Manager, two Business Analysts, four Software Engineers, etc.
Slide51Task Constraints
Slide52Task Constraints
All “automatically” scheduled tasks will have an “As soon as possible”
constraintIf tasks are created in CA PPM or copied from a template and the Task Start Date is not the same as the Project Start Date, MSP will place a “Start No Earlier” constraint on the Task when the Project Schedule is first opened from CA PPM to
MSPThis applies to the Legacy Driver ONLY; no constraints will be applied using the new XML driver
Constraint Types
As Late As Possible
Forces a task to start on a date in order for it to finish before the end of the project
Finish No Earlier Than/Finish No Later Than
Sets the completion of the task to fall no sooner or no later than the specified date
Must Finish On/Must Start On
Forces a task to Finish or Start on the specified date
Start No Earlier Than/Start No Later Than
Sets the start of the task to fall no sooner or later than the specified date
Slide53Why do Task Dates Change?
Slide54How Actuals Affect the Project Schedule
When Actual Work hours are posted to projects via CA PPM Timesheets, tasks dates in Microsoft Project may change the next time the project schedule is opened in
MSPActuals posted to one task may affect the dates of another task if they are dependent on one
another
Slide55Actuals – Same Number of Hours
Resource submitted their timesheet with the same number of hours
assignedAssigned Hours vs. Actual Hours:Results
:
Thu
1/23
Fri
1/24
Mon
1/27
Tue
1/28
Wed
1/29
Thu
1/30
Assigned Hours
8
8
8
8
8
Hours Entered
on Timesheet
8
8
Actuals – Fewer Hours
Resource submitted their timesheet with
FEWER hours than assignedAssigned Hours vs. Actual Hours
:Results: Since only 4 of the 8 hours that were assigned were recorded, the duration increased by .5 days for both the Fixed Units and Fixed Work Task Types
Thu
1/23
Fri
1/24
Mon
1/27
Tue
1/28
Wed
1/29
Thu
1/30
Assigned Hours
8
8
8
8
8
Hours Entered
on Timesheet
8
8
4
Actuals – Fewer Hours, cont.
The Fixed Duration task didn’t change the duration, but distributed the additional 4 hours over the last two days so Work is now 10 hours for Tuesday and
Wednesday
Slide58Actuals – More Hours
Resource submitted their timesheet with MORE hours than
assignedAssigned Hours vs. Actual Hours:
Results: The Fixed Units and Fixed Work task Durations went back down to 5 days since the resource “caught” up
Thu
1/23
Fri
1/24
Mon
1/27
Tue
1/28
Wed
1/29
Thu
1/30
Assigned Hours
8
8
8
8
8
Hours Entered
on Timesheet
8
8
4
12
Actuals – More Hours, cont.
The Fixed Duration assigned hours for Wednesday went back down to 8 hours since the resource submitted additional hours the day
before
Slide60Actuals – Skipped a Day
Resource skipped the last day of assigned work and then entered
fewer hours on the day after the task was supposed to finish
Assigned Hours vs. Actual Hours:Results: Since zero hours were recorded on Wednesday, the task gets splitFixed Units and Fixed Work task types will calculate Duration without counting the days in between the
split
Fixed
Duration tasks WILL count the days in the middle of the
split
Thu
1/23
Fri
1/24
Mon
1/27
Tue
1/28
Wed
1/29
Thu
1/30
Fri
1/31
Assigned Hours
8
8
8
8
8
Hours Entered
on Timesheet
8
8
4
12
0
4
Actuals – Skipped a Day, cont.
The Task Finish Dates all changed to Friday,
1/31, to accommodate the extra 4 hours needed to complete the task
Slide62Maintaining and Controlling the Project Schedule
Slide63Maintaining the Project Schedule
Once a resource charges time to a project and those hours are posted as Actuals, the Project Manager needs to frequently maintain the project
scheduleStep 1: Open the Project Schedule from CA PPM to MSPStep 2
: Review new Actual Work Hours to ensure they look accurateStep 3: For Tasks that are Complete:Verify that the Remaining Work field is zero (0)If there are hours, enter zero (0), which will reduce the Work field so it matches the Actual Work
field
Enter “100%” in the “% Complete” field
Mark the task as “Not Open for Time Entry
”
Slide64Maintaining the Project Schedule, cont.
Step 3 – For Tasks that are
Complete, cont.To “Close” this Task:
Work was planned to take 40 hours, but the task was completed with 16 hours:Right WayEnter “0” for Remaining WorkEnter “100” for % Complete
Wrong Way
Enter “100” for % Complete
Slide65Maintaining the Project Schedule, cont.
Step 4
: For Tasks that are still in progress:Adjust any Work hours that need to be increased
Verify that all tasks have values in the Remaining Work fieldReschedule any task with a “Finish Date” in the pastReschedule any task with a “Start Date” in the past that hasn’t started yet
Slide66Copying Tasks
You
CAN use copy/paste to create a New Task DO NOT use cut/paste to move a task in the project schedule
This will change the unique ID on the task that is used by the CA PPM – MSP Integration
Slide67MSP Prior Start, Prior Finish and Open for Time Entry Fields
Slide68Prior Start and Prior Finish Fields
One of the biggest complaints from Project Managers is that CA PPM changed their MSP task dates in their project
scheduleWhen many task dates change, it’s difficult for the PM to find the root
causeBy default, Task Start and Finish Dates are already mapped between CA PPM and MSPThose dates may change as Actuals are applied to the project scheduleYou can extend the mapping table with the following MSP fields to make it easier: Start10 Prior Start
Finish10
Prior
Finish
Slide69Prior Start and Prior Finish Fields, cont.
The extended mapping should NOT be
bi-directional; it should be on “Export from Clarity” onlyWhen a project schedule is exported from CA PPM to MSP, the Task Start and Finish Dates will be copied to both the MSP Start and Finish fields as well as the new Start10 and Finish10
fieldsThe Actuals are then applied to the schedule which may cause the original Task Start and Finish Dates to change, but not the new Start10 and Finish10 fields
Slide70Prior Start and Prior Finish Fields, cont.
The Project Manager is now able to compare the following fields to find the first task with a difference
. Start >> Prior Start Finish >> Prior Finish
You can then look at that task and any predecessors to see what Actuals were applied that caused the dates to change
Slide71Open for Time Entry Field
You can extend the mapping table by adding the “Open for Time Entry” (Flag11) field so Project Managers can better control what tasks are open for time entry from
MSPThis should be a bidirectional mapping so the data flows from CA PPM to MSP and from MSP to CA
PPMIn CA PPM, the Open for Time Entry field defaults to “Yes” for new tasks and in MSP it defaults to “No” for new tasks
Slide72Saving the Project Schedule and Working Offline
Slide73Save to CA PPM
To save a project schedule back to CA PPM that was opened from CA PPM to MSP, click on the “Save” button under the “CA Clarity PPM Integration”
menu
When
the schedule has been saved back to CA PPM, you will see a “Project successfully Saved” message flash on the
screen
Slide74“Save As” to CA PPM
The “Save As” button should only be used to save the existing project schedule as a new project in CA PPM or if you want to copy the project schedule to another project in CA PPM, which is a great way to “copy” a CA PPM
Project
If using the new MSP XML-based Drive, the “Save As” option is NOT available when saving to an EXISTING CA PPM project
Slide75Save to Your Local Drive
If you would like to work on the project schedule offline or disconnected from CA PPM, you can
:Open the Project from CA PPM to MSP
in Read/Write modeFrom the MSP file menu, clickFile > Save As and select a location onyour local hard drive
Exit out of
MSP
You can now work on the project schedule that was saved to your local
drive
CA
PPM will maintain a lock on the project until it is successfully saved back to
CA
PPM
When you’re ready to save it back to CA PPM, open the file and click on “Save” under the CA PPM Integration Toolbar
. You may need to log back into CA PPM
Slide76Questions
Phone
888.813.0444Emailinfo@regouniversity.com
Websitewww.regouniversity.com
We
hope that you found
this session informative
and worthwhile. Our primary goal was to increase your understanding of
the topic and CA PPM in general.
There
were many
concepts covered
during the
session, if you
would like to contact any presenter with questions, please
reach out to us.
Thank
you for attending
regoUniversity
2015!