PPT-Proposed change in regards to social media based customer response.

Learning Team D Alicia Corona Candace Hall Stephanie Servi and Nathan Stoelk AET560 September 11 2017 University of Phoeni x Proposed Organizational Change Scenario 2 years of poor customer reviews. Cross-Culturally. Lesson 8. Clergy Development. Church of the Nazarene. Worthy of the Calling. Kansas City, Missouri. Listen at your own pace . Work when and where you want. Keep up with your schedule. Spring 2013. Think Digital …. Digital Marketing Imperative . . Lynchburg College . School of Business and Economics. ©. 2013. Dr . Ira Kaufman. The Breakup. . http. ://. www.youtube.com/watch?v=D3qltEtl7H8&feature=player_embedded. Sankaranarayanan. 22-23, June 2012, Chennai. The Problem. About . 50 Lakh barrels of crude oil flowed into Gulf of Mexico in 3 . months. . More . than 8,000 birds, sea turtles, and marine mammals were found injured or dead. Facebook remains the default social networking site for almost all UK adults . = . 38. million users!. Twitter = . 15. million users. LinkedIn = . 10 . million users. And then there’s Google+, . Ben Verinder. Chalkstream Communications. 7 July 2015. The fundamentals . “The way to gain a good reputation is to endeavour to be what you desire to appear.” Socrates. “In the last analysis, what we are communicates far more eloquently than anything we say or do.” Steven Covey. Tola Petgrave. Agenda. Existing Environment. Demographics by Platform. Social Media Overview for ServiceMaster. Identified . Quick Fixes. Best in Class. Competitors. Social Media . Campaign . (service industry). Tola Petgrave. Agenda. Existing Environment. Demographics by Platform. Social Media Overview for ServiceMaster. Identified . Quick Fixes. Best in Class. Competitors. Social Media . Campaign . (service industry). Preview. Twitter Feed. #IACA14. Social Media Revolution 2014. #IACA14. Types of Social Media. General. Facebook, Google , . MySpace. , and LinkedIn. Blog. Twitter, . Blogster. Photos. Flicker, Picasa, Instagram. Trisha Gosney . 5. th. hour. Background/History of ASOS. 2000 – ASOS launched. 2001 – ASOS PLC Holdings was admitted to AIM on the London Stock Exchange. 2004 – Introduced ASOS own label for Women. built from experiencescales to yourorganisationfast access toyour datareal-time connectivitysecure solution using best-of-breed industry encryption carexugo.com.au CARE Xugo works with youThe CARE Xug The Desired Brand Effect Stand Out in a Saturated Market with a Timeless Brand Create a long-term, integrated customer engagement strategy using effective social media campaigns that will enhance ROI across digital channels, using structured and practical guidance plus global case studies from National Geographic, Lush, South West Airlines, Dreams and more.Organizations often talk of digital planning but struggle to know which channels to invest in, how to integrate them with content marketing activity, or fail to develop measurable outputs that align with business objectives. This book provides a clear road map for efficient planning, deliverance and financial accountability of social media\'s contribution to the business.Social Media Strategy provides a simple, structured way to create integrated customer engagement and social media campaigns that work, delivering practical guidance on key areas, such as:-Identifying and targeting audience segments-Methods of two-way community engagement-Reputation management-Being present on the right channels-Driving action through influencers -Identifying the relevant tools and platforms to audit, track and measure business impact and customer engagementWith example templates, interviews and global case studies including National Geographic, Lush, South West Airlines, Dreams, Mumsnet and more, this professional guide delivers a long-term solution for maximizing social media led business development for any business. HELPS T-MOBILE AUSTRIA IMPROVE ONLINE CUSTOMER ENGAGEMENT. ATUL ARORA. Figure 1: Customer service through social media channels. 2. T-Mobile Austria, as part of . its . brand differentiation strategy, deployed a social customer service solution to... Presented By: . Arcelia. Jimenez and Ariana Lewis. Exactly what is . Social Media and Web 2.0???. Social Media = Online outlets allowing individuals to communicate with each other about anything. . Web 2.0 = AKA Internet.