T owards Excellence PowerPoint Presentation, PPT - DocSlides

T owards Excellence PowerPoint Presentation, PPT - DocSlides

2016-05-31 51K 51 0 0

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in Restorative Practice:. A Quality . Assurance . Framework . for . Organisations and Practitioners. Restorative Practice Strategic Forum. Kieran O’Dwyer, PhD. Focus of Framework. Values, objectives and principles that underpin restorative practice. ID: 343278

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Presentations text content in T owards Excellence

Slide1

Towards Excellence in Restorative Practice:A Quality Assurance Framework for Organisations and PractitionersRestorative Practice Strategic ForumKieran O’Dwyer, PhD

Slide2

Focus of Framework

Values, objectives and principles that underpin restorative practice

Standards that guide practice and ensure fidelity to restorative ethos

Practical methods to ensure quality

Slide3

Quality assurance

Quality is about

adherence

to principles and

values

c

ommitment to standards

perspective

of the recipient

attention

to

every stage

Provides

reassurance, confidence, comfort

recognition

guidance, route-map for development

Slide4

Quality Assurance Mechanisms - Staffing

Staff selection

Training – initial and follow-up

Supervision and support

Continuing professional development

conferences, seminars, lectures, courses, etc.

s

haring and learning groups

access to resource materials

Slide5

Quality Assurance Mechanisms - Accredited Practice

Accreditation

Codes of practice

Codes of ethics

Slide6

Quality Assurance Mechanisms - Learning from Practice

Self-reflection

De-briefing

Feedback from clients

Observation

Record-keeping

Slide7

Quality Assurance Mechanisms - Review and Evaluation

On-going review of implementation, progress

Systematic, in-depth, independent, rigorous evaluation of process and outcomes

Observation

Participant/stakeholder interviews/surveys

Assessment of records, including preparation, participation and agreements

Analysis of outcomes, including satisfaction, compliance, re-offending, safety

Slide8

Quality Assurance Mechanisms - Checklists

Templates for reflection or observation

Disciplined, honest approach required

Focus on

Process e.g. preparation, introductions, explanation of procedures, ground rules, involvement of everyone, outcomes voluntary and fair

Skills e.g. listening, probing, reframing; natural use of language; empathy and openness

Slide9

Quality Assurance Mechanisms - Policy and Transparency

Policy statement

be clear, prominent

Transparency

r

egular reporting of activities

s

haring of evaluations

o

penness to feedback

complaints procedures

Slide10

Conclusion

RJ not just set of tools to be used mechanically

Can’t rely on initial training

Consistent s

uccess determined by

adherence to clearly stated restorative values, principles and goals

ensured by on-going attention to quality assurance

using a variety of approaches

Slide11

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