ARM License Maintenance and Renewalx0000x0000March 2018x0000 - PDF document

ARM License Maintenance and Renewal��March 2018��Gylling Data Management, Inc. 1 OverviewARM maintenance payment is due 1 year after receiving ARM invoiceOrdering annual maintenancePayment optionsLicense expiration��March 2018 GDM Softw

are aintenance lanBenefits of required annual maintenance:Lower cost for new licenses and upgradesEasier cost budgeting of small annual fee vs. large upgrade cost every 23 years Upgrades delivered automatically no need to order upgradesNew features immediately availableContract

researchers always uptodate to support newest sponsor customizations��March 2018 GDM Software aintenance lanBenefits of required annual maintenance:New Microsoft developments (Windows, Office) supported without requiring tedious changes byhandNo concern about wha

t ARM version is required by collaborating researchers Data quality improvements become available immediatelyIs due 1 year after ARM invoice date��March 2018 When is Maintenance ue?Check maintenance expiration anytime from Help About ARMARM prompts when 60 days le

ft.40;.40;March 2018 Ordering ARM MaintenanceSelect Order Form for pricing informationNext step depends on licensee:Technician or part of a company groupSupported by GDM RepresentativeSupported by GDM Headquarters��March 2018 Technician or Company roupTech

nician licensee should contact the Full licensee to order maintenanceGrouped licenses have a central contact person within the companyCommunicate with your company contact person to update maintenanceContact your GDM Representative to change a company group��March

2018 Supported by GDM RepresentativeOrder maintenance through the GDM website Order Form��March 2018��8&#x/BBo;&#xx [1;.9; 39;&#x.487; 68;.46;1 1;$.4;Е ;&#x]/Su;typ; /F;&#xoote;&#xr /T;&#xype ;&#x/Pag;&#xinat;&#

xion ;&#x/BBo;&#xx [1;.9; 39;&#x.487; 68;.46;1 1;$.4;Е ;&#x]/Su;typ; /F;&#xoote;&#xr /T;&#xype ;&#x/Pag;&#xinat;&#xion ;Confirmation email is sent to Representative based on Country Final StepsPayment must be received beforethe maintenan

ce end date is extendedNew end date = previous end date + 1 year (so no penalty for renewing early)Email is sent when process is completedFollowup: within 23 working days Run Help Check for Updates to update expiration date on PC��March 2018 Reactivate Expired Lic

enseRun Check for UpdatesStart All Programs ARM Check for UpdatesLog in and install all available updates License files are updated when Check for Updates is finished��March 2018 What If I Do ot ��March 2018��11&#x/BBo;&#xx [1;�.3;&

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#xn 00;ARM prompts when license has expiredARM runs as unlicensed version What If I Do Not Pay?After maintenance expiration date, ARM opens as an unlicensed versionProtocols and trials limited to 5 treatments or lessOnly preview reports and graphs (no print)Cannot e

xport data or study informationReadonly access to existing protocols and trialsStudy list is disabled��March 2018 What If I Do Not Pay?If ARM maintenance is not paid:Readonly access to trials conducted under GEP, with no printing or exportARM maintenance fee will

also include unpaid total��March 2018 SummaryAnnual maintenanceasier cost budgetingNew features immediately availableCheck maintenance expiration anytime from Help About ARMPurchase maintenance before expiration date for continuous support��March 201