2017 NERAOC Conference Kyle Flinn Program Director 2 MU Extension Extension Directors are Embedded in Each of These Colleges or Programs Continuing Education Units That Receive Minimal Financial Support from Extension ID: 617765
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Slide1
Nexus@Mizzou℠
2017 NERAOC Conference
Kyle
Flinn – Program
DirectorSlide2
2
MU Extension
Extension Directors are Embedded in Each of These Colleges or Programs
Continuing Education Units That Receive Minimal Financial Support from ExtensionSlide3
3
Program Goals
SINGLE PLACE FOR
PROGRAM CONTENT
EASY
TO
USE;
CUSTOMER FOCUSED
RELATIONAL MARKETING
ACROSS DEPARTMENTS
SINGLE SHOPPING CART
HISTORIC
VIEW OF USE OF SERVICESSlide4
4
The Technology Platforms
EventsSlide5
5
Systems
IntegrationSlide6
6
Interest Area Focus
Extension Homepage
Interest Area Landing PageSlide7
7
The Customer Experience
Magento is the user interface, manages websites, content and single sign-on to all systems
Relevant events are shown in Magento
Once selected, registration takes place in Cvent
Online courses are shown in Magento
Once selected or paid for, access is granted Slide8
8
Transformation
Systems
Process
People
High impact programs necessitate simultaneous conversations about systems, people and process!
Systems
Total cost of ownership
Process
Address process opportunities
People
Where work gets doneSlide9
9
Systems Support
Centralization
DecentralizationSlide10
10
1Q 2017
2Q 2017
3Q 2017
4Q 2017, 2018 - 2019
Continue migrations
Planning with early adopter groups, harden migration processes, construct back-office PeopleSoft integration
Plan, Construct,
M
igrate, Optimize, Repeat
Migrate early adopters
May
June
August
Early adopters go live on all platforms
Optimization
Deployment TimelineSlide11
Questions?
11
Nexus@Mizzou
℠