John Dunn and Awais Sheikh Approved for public release Distribution unlimited Case number 193254 MITRE Who we are and what we do As a notforprofit organization MITRE works in the public interest across federal state and local governments as well as industry and academia We solv ID: 797437
Download The PPT/PDF document "Design Thinking and Foresight Integratio..." is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Design Thinking and Foresight Integration in Action
John Dunn and Awais Sheikh
Approved for public release. Distribution unlimited. Case number: 19-3254.
Slide2MITRE – Who we are and what we do
As a not-for-profit organization, MITRE works in the public interest across federal, state and local governments, as well as industry and academia. We solve problems for a safer world. Through our federally funded R&D centers and public-private partnerships, we work across government to tackle challenges to the safety, stability, and well-being of our nation.
NSEC
DoD’s
National Security Engineering
Center
Established
1958
CAASD
FAA’s
Center for
Advanced
Aviation System DevelopmentEstablished1990
CEM
IRS’ and VA’s
Center for Enterprise
ModernizationEstablished1998
HS SEDI
DHS’
Homeland
Security -
SystemsEngineering andDevelopmentInstituteEstablished2009
JEMC
Federal
Judiciary’s
JudiciaryEngineeringandModernizationCenterEstablished2010
CAMH
DHHS'
CMS Alliance
to Modernize HealthcareEstablished2012
NCCoE
NIST’s
National Cybersecurity Center of Excellence
Established 2014
© 2019 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited. Case number: 19-3254.
Slide3Design Thinking and Foresight: MITRE’s experience integrating these approaches
Case Study:MITRE’s University Innovation Exchange – Smart Cities
The intended goal of the Smart Cities workshop was to identify current challenges and future innovations related to the emergence of Smart Cities and explore the broad impacts of smart cities on the public. Attendees brainstormed potential research and research applications, as well as opportunities to collaborate and share research results.
Participants:
MITRE Employees and Researchers from: Virginia Tech, University of Virginia, George Mason University, Virginia Economic Partnership and National Science Foundation
Request:
Facilitate a 4-hour workshop to encourage futures thinking and meet intended goals of the workshop
© 2019 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited. Case number: 19-3254.
Slide4The Workshop Kicked Off with Foresight Exercises
Foresight Exercises (2 hours)Trend Exploration
Introduce and distribute general Trend Cards
Utilize the Disruption Pyramid to explore the trends
Scenario Development/Exploration
Brainstorm Forces Based on the Trends Analysis, in a large group, identify forces that may affect smart cities in the future. Organize by social, technological, economic, environmental, and politicalSelect top patterns and create 2x2 Dot vote on the list of patterns to identify the top forces
Create 2x2 based on the forces and identify titles of scenarios
© 2019 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited. Case number: 19-3254.
Slide5The Workshop Then Integrated Design Thinking
Design and Wrap-up Exercises (2.5 hours)Human Centered Design of each Scenario
Identify stakeholders most affected by each scenario (citizen, small business owner, municipal authority, urban/city planners, industry, sector specific providers)
Create an empathy map for each stakeholder to understand what they may be saying, hearing, thinking/feeling, doing
Identify insights based on pain points and opportunities
Gallery walk of the scenarios/empathy maps and post the following:Existing research they have participated (or are participating in) that would be relevant to a scenario or stakeholder in one color
New research ideas that would be relevant to a scenario or stakeholder in another color
© 2019 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited. Case number: 19-3254.
Slide6The pairing of foresight and design thinking can help teams explore new opportunities by creating a more immersive sense of the future
Based on this experiment, we explored opportunities for “Futures Design” and developed the following high-level approach:
MITRE’s Initial
“Future’s Design”
Framework
Slide7© 2019 The MITRE Corporation. All rights reserved. Approved for public release. Distribution unlimited. Case number: 19-3254.