Latin America Expatriate Development II Introduction International Retailing Latin America 3 Language Topics Embrace and Avoid Words Symbols and Their Meanings Preparation for Assignment While on Assignment ID: 800218
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Slide1
Expatriate Development Series
Latin America: Expatriate Development II
Slide2IntroductionInternational Retailing: Latin America
Slide33
Language
Topics: Embrace and Avoid
Words, Symbols and Their Meanings
Preparation for Assignment
While on Assignment
International Retailing: Latin America
Slide4Language
Key Words and PhrasesGreetings and Responses
AssistanceSkill Level
Hospitality
Directions
4
Dictionary for English-Spanish & Portuguese, Spanish-Portuguese
Pronunciation
Slide5Key Words and Phrases
5
Greetings and Responses
Spanish
Pronunciation
How
are you ?
¿
Cómo
estás
? / ¿
Cómo
está
?
[
KOH-
moh
ish
-TAH(sh)?]I’m fineEstoy bien /Muy bien[es-tar'be-en]/ [MOO-ee BYEHN]Hello Hola[OH-lah]Hello (Phone)Aló[á-lou]HiHola[OH-lah]GoodbyeChau (as in Italian Ciao)[chah’-oo]Good MorningBuenos dias[boo-ay’-no dee’-ah] Good AfternoonBuenas tardes[boo-ay’-no tar-dar’]Good Evening/NightBuenas noches [boo-ay’-no no’-chay]
Greetings and Responses: Spanish
Slide6Key Words and Phrases
6
Greetings and Responses
Portuguese
Pronunciation
How
are you ?
Como
está
(s)? / Como
vai?
[KOH-
moh
ish
-TAH(
sh
)?]
I’m fine
Tudo
bem
!/Tudo bom!/Tudo tranqüilo![Too-dou-behn]HelloOlá[oh-LAH]Hello (Phone)Aló[á-lou]HiHola[HO-la]GoodbyeTchau (as in the Italian ciao)[Bom[ng] deeya]Good MorningBom dia[bohn DEE-ah]Good AfternoonBoa Tarde[Boa tarede]Good Evening/ NightBnoa noite[Boa noite]Greetings and Responses: Portuguese
Slide7Key Words and Phrases
7
Assistance
Spanish
Pronunciation
Help
Ayúda
[
ah-YOO-dah]
Help me
Necesito
ayuda
[
Neh
-
seh
-SEE-
toh
ah-YOO-dah]
Do you speak English?
¿
Hablas inglés?[AH-blahss een-GLEHS?]How do I get to..?¿Cómo puedo llegar a _____ ?[KOH-moh PWEH-doh yeh-GAHR ah____?]Where is…?Donde esta’ [DOHN-deh How much is it?¿Cuánto cuesta?[KWAHN-toh kwehs-TAH?]I am lost! Estoy perdido/a[Ehs-TOY pehr-DEE-doh/dah]Assistance: Spanish
Slide8Key Words and Phrases
8
Assistance
Portuguese
Pronunciation
Help
Socorro!
[
soo
-KOH-
roo
!]
Help me
Ajude
(a)-me!
[
ah-ZHOO-
deh
(dah)-meh!]
Do you speak English?
Fala
(s)
inglês?[FAH-lah(sh) een-GLEHSH?]How do I get to..?Como chegoao(a)?[Koh-moh Where is…?Onde está ..?[OHN-deh ish-TAH] How much is it?Quanto custa..?[KWAHN-toh kwehs-TAH]I am lost! Estou perdido(a) [ish-TOH pehr-DEE-doo(ah)]Assistance: Portuguese
Slide9Key Words and Phrases
9
Skill level
Spanish
Pronunciation
Abundant
Abundante
[
a
β
un̯'
dan̯te
]
Active
Activo
[
ak'ti
β
o]
Old
Antiguo [an̯'tiɤwo]BarelyApenas [a'penas]AppropriateApropiado[apɾo'pjaðo]Small Chico ['ʈʃiko]ThinDelgado [del'ɤaðo]UnknownDesconocido[Desconocido]
Skill leve
l
: Spanish
Slide10Key Words and Phrases
10
Skill level
Portuguese
Pronunciation
Abundant
Abundante
[
A
β
un̯’
dan̯te
]
Active
Activo
[
Ak'ti
β
o
]
Old
Velho ['vεʎu, ʎa]BarelyAbertamente [abiertamente]AppropriateApropriado[apɾopɾi'adu, da]Small Pequeno[pe'kenu]ThinFino [‘finu]UnknownDesconocido[deskono'θiðo]Skill level: Portuguese
Slide11Key Words and Phrases
11
Hospitality
Spanish
Pronunciation
Please
Por
favor
[POHR
fah
-BOHR]
Thank You
Gracias
[
GRAH-
syahs
]
You’re Welcome
de Nada
[DAY NAH-dah]
Yes
Si
[SEE]NoNo[NOH]Maybe/PerhapsTal Vez[TAHL-VEYS]DearQuerido (m) / Querida (f) [cariño]/[Care-EE'-da]Dear Sir(s)/ Dear Madam(s)Señor(s)/Señora(s)[senˈjɔː(r)]/[senˈjɔːrə]SincerelySinceramente[[sin̟'θeɾomenθe]Hospitality: Spanish
Slide12Key Words and Phrases
12
Hospitality
Portuguese
Pronunciation
Please
Por
favor
[POHR
fah
-BOHR]
Thank You
Obrigado (m) /
obrigada
(f)
[
obɾi'gadu
]/ [
obr’igada
]
You’re Welcome
de Nada
[DAY NAH-dah]YesSim[seen]NoNão[Now]Maybe/PerhapsTalvez[TAHL-VEYS]Dearc (m) / Cara (f)[Karu]/ [Kara]Dear Sir(s)/ Dear Madam(s)Senhor(es)/ Senhora(s)[se'ɲoR]/ [se'ɲoR, ɾa]SincerelySinceramente[sin̟'θeɾomen
θ
e]
Hospitality: Portuguese
Slide13Key Words and Phrases
Directions: Spanish
13
Directions
Spanish
Pronunciation
North
Norte
[NOHR-the]
East
Este
[
EHS-the]
South
Sur
[
soor
]
West
Oeste
[
ooh-EHS-the]NortheastNoreste[no'ɾeste]NorthwestNoroeste[noɾo'este]SoutheastSudeste[su'ðeste]SouthwestSudoeste[suðo'este]
Slide14Key Words and Phrases
Directions: Portuguese
14
Directions
Portuguese
Pronunciation
North
Norte
[NOHR-the]
East
leste
[
l
EHS
-the]
South
Sul
[
sooL
]
West
Oeste
[ooh-EHS-the]NortheastNoreste[no'ɾeste]NorthwestNoroeste[noɾo'este]SoutheastSudeste[su'ðeste]SouthwestSudoeste[suðo'este]
Slide15Words Symbols and their Meaning
Directional Signage
Body Language
15
Slide16Words Symbols and their Meaning
16
Directional Signage Brazil: Warning
Slide17Words Symbols and their Meaning
17
Directional Signage Brazil: Warning
Slide18Words Symbols and their Meaning
18
Directional Signage Mexico
Slide19Words Symbols and their Meaning
19
Directional Signage Mexico
Slide20Words Symbols and their Meaning
20
Directional Signage Mexico
Slide21Words Symbols and their Meaning
21
Directional Signage Mexico
Slide22Words Symbols and their Meaning
Body Language
Eye Contact
Handshakes
Personal Space
Touching
Personal Dress and Hygiene
22
Slide23Words Symbols and their Meaning
Body Language
Gestures: “The Fig” “The OK” “The Point” “Hands on Hips”
23
Slide24Words Symbols and their Meaning
Body Language
Gestures: “The Tap” “The Come Here” “The I Don’t Know”
24
Slide25Expatriate Development Series
Latin America: Expatriate Development II