leadership WITH LIMITED AUTHORITY - PowerPoint Presentation

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leadership WITH LIMITED AUTHORITY

Sarah

Haider

, PMP

Enaxis

Consulting, LP

PMI Houston

July, 2014

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“The key to successful leadership today is influence, not authority.”

Kenneth Blanchard

7/13/2014

Leadership with Limited Authority

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Objectives

Understand the difference between Influence and Authority

Define a Stakeholder Analysis based on the stakeholders’ degree of organizational influence and project acceptance

Create an Influence Action Plan

Identify difficult stakeholders and develop strategies to deal with them

Know how to influence others over whom you have little to no authority

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Leadership with Limited Authority

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Influence vs. authority

What does it mean to

“influence”

someone?

What does it mean to

“persuade” someone?Is there are difference?

What does it mean to have “power”?What does it mean to have

“authority”?Is there are difference?

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Leadership with Limited Authority

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influence

The power of persons or things to be a compelling force on or produce effects on the thoughts, actions, and/or feelings of others

From the Latin

“to flow in”

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Persuade

To use

communication to deliberately change a person’s

thoughts, actions, and/or feelings

From the Latin

“to urge”

So – What’s the difference?

Leadership with Limited Authority

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Power …. IS the might

A person, group or nation having great influence or control over others

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Authority …. Is the right

A person or body

of persons

in whom the right to

control, command, or determine is “authorized” or vested

Leadership with Limited Authority

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What is leadership?

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"Leadership is the conviction to chart new territory, the vision to create a path to success and the compassion to help others along the way."

- Sarah

Haider

Leadership with Limited Authority

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Influence types

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Thoughts

Emotions

Actions

Consulting Skills

Recommendations

Lead through

thoughts

Inspire

Lead across emotions

Get things done through others

Motivate to act

Lead by example

Trust

Credibility

Respect

Humility

Courage

Leadership with Limited Authority

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How to exercise influence

Practice Reciprocity

Determine your Circle of Influence

Link your work to larger organizational goals

Beware of the “Curse of Knowledge”

Understand emotional reasons underscoring resistanceAsk questions, invite participation

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Leadership with Limited Authority

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Circle of influence

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Leadership with Limited Authority

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Barriers to influence

Too great a power differential between you

and the person/group you want to influence

Incompatible goals, performance measures

Failure to identify and assess stakeholders

Lack of planningFear of the unknownLack of trust

Lack of empathy

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Leadership with Limited Authority

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trust

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“

Trust is the confident reliance on someone when you are in a position of vulnerability.”

Dr. Robert F. Hurley

Leadership with Limited Authority

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How to build trust

Be honest and authentic

Act with integrity

Respect, value and accept others

Involve – brainstorm, invite input

Be “present”Communicate bad newsBe credibleAcknowledge mistakesAcknowledge others’ contributions

Make and keep commitments

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ww.changefactory.com.au

Essentials of change –

communication elements

Powerful

Communication

Leadership with Limited Authority

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Stakeholder analysis

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Synthesize

Leadership with Limited Authority

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Involve key stakeholders early

Leadership with Limited Authority

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Why do people resist change?

If isn't broke

That won’t work here

We are not ready

This attitude underpins most instances of holding on

to

past

or

current

ways of doing things – “if we refuse

to

acknowledge the problem then we don’t have to

engage

with a solution”

This attitude is the root of

not believing

in the

proposed solution – “either we don’t

understand it, we

don’t see why it is the right way or we don’t

like what

it might mean for us”

This

is

not being prepared to pay the cost of

change,

where cost is emotional due to the disruption and uncertainty or inability to see a new future – “I

like things

the way they are”

Leadership with Limited Authority

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STAKEHOLDER MATRIX

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The Faithful

Champions

Expected

Opposition

Saboteurs

LOW

INFLUENCE

HIGH

INFLUENCE

LOW

ACCEPTANCE

HIGH

ACCEPTANCE

Leadership with Limited Authority

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STAKEHOLDER Management Activities

Leadership with Limited Authority

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Influence action plan

Assess current levels of trust

Record current levels of influence and acceptance

Record level of influence and who they are influenced by

Identify your

Faithfuls, Saboteurs, and Champions

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Leadership with Limited Authority

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Dealing with difficult stakeholders

Understand what they want from you

Become aware of the underlying dynamic

Involve, engage, acknowledge

Focus on desired outcomes

Link results to organizational objectivesGive credit for their cooperation and knowledgeMake them look like winners!

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Leadership with Limited Authority

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Exercising influence

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Respect people

Be

inclusive

Give

credit

Act

fairly

Offer options and recommendations

Help

people feel significant!

Leadership with Limited Authority

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Questions/ follow-ups?

Sarah Haider, PMP

Enaxis Consulting, LP

www.enaxisconsulting.com

281-770-4154shaider@enaxisconsulting.com

Leadership with Limited Authority