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The Diagnosis-Resolution Structure in Troubleshooting Proce The Diagnosis-Resolution Structure in Troubleshooting Proce

The Diagnosis-Resolution Structure in Troubleshooting Proce - PowerPoint Presentation

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Uploaded On 2017-01-21

The Diagnosis-Resolution Structure in Troubleshooting Proce - PPT Presentation

David K Farkas Dept of Human Centered Design amp Engineering University of Washington Seattle Washington USA httpfacultywashingtonedufarkas farkasuwasingtonedu Big idea Troubleshooting procedures always exhibit a diagnosisresolution structure ID: 512200

symptoms resolution problem diagnosis resolution symptoms diagnosis problem phase path methods solution structure specific symptom users tps multiple user

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