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Notes to the User Notes to the User

Notes to the User - PowerPoint Presentation

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Notes to the User - PPT Presentation

The Active Pilot Monitoring Working Group WG feels strongly that changing how pilots think about monitoring is a comprehensive endeavor that cannot rely on any singular module of instruction Effective monitoring can be improved in any aviation operation only to the extent that ID: 285682

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Slide1

Notes to the User

The Active Pilot Monitoring Working Group (WG) feels strongly that changing how pilots think about monitoring is a comprehensive endeavor that cannot rely on any singular module of instruction. Effective monitoring can be improved in any aviation operation only to the extent that:Management buys in and supports the effortOperational philosophies, policies, procedures and practices are designed to support effective monitoringOperational philosophies, policies, procedures and practices involving monitoring are trained in context, throughout a pilot’s career as part of a pilot’s basic flying skills

Slide intended to be hidden during presentationSlide2

Notes to the User

This module only represents the beginning of the training noted in the third bullet in the preceding slide. It is an introductory module intended to bring an awareness to the pilot of the importance of monitoring in flight path management. This awareness is brought about by educating pilots as to the data that clearly show that poor monitoring puts flight safety at risk, that there are barriers working against them to become consistently effective monitors and that there are ways to improve their monitoring.Slide intended to be hidden during presentationSlide3

Notes to the User

There are 20 recommendations to improve monitoring performance in the Practical Guide to Effective Flight Path Monitoring. This training module highlights many, but not all, of these recommendations. Training managers should augment this training with subsequent modules highlighting other recommendations adopted from the Guide or other monitoring training deemed appropriate.

Slide intended to be hidden during presentationSlide4

Improving Flight Path MonitoringA Training AidSlide5

The Goal

The goal of this training aid is to reduce errors in flight path management through improved monitoring performance. Slide6

Learning Objectives

Industry concerns around monitoringFight path monitoring is a primary responsibilityNeed to control and monitor the aircraft’s flight pathDual responsibility for monitoring the flight pathPredictable areas where flight-path risk is increasedEffective crew-resource allocationDecoupling tasks that interfere with flight path monitoring

Increased flight path monitoring feedback

Recommended monitoring practicesSlide7

Our ScopeSlide8

Monitoring Definition

Monitoring is adequately watching, observing, keeping track of, or cross-checking.Slide9

Monitoring Definition

The word monitoring is a general term that has been applied to a large variety of specific activities that are very different in nature.Slide10

Spectrum of Monitoring Activities

The list of things pilots attend to in the course of a flight is large. They passively monitor systems that have internal monitoring and alerting.They deliberately check critical system configurations such as flaps.They actively monitor the changing status of their flight path.They time-share all of this with other activities.Slide11

Spectrum of Monitoring Activities

The list of things pilots attend to in the course of a flight is large. They passively monitor systems that have internal monitoring and alerting.They deliberately check critical system configurations such as flaps.They time-share all of this with other activities.

They actively monitor the changing status of their flight path.

This presentation focuses on issues related to flight path monitoringSlide12

Flight Path Management

Confusion arises because many pilots associate managing the flight path with simply controlling the flight path, either through manual control inputs or through automated flight guidance inputs. This view is dangerously incomplete, as it contains no provision to validate outputs. Validating that the aircraft is doing “what (you think) it was told it to do

is at least as important as control/guidance inputs.

Ensuring the aircraft is on the intended flight path is accomplished by effective flight path monitoring by

both

pilots.Slide13

Today

’s TopicThis module focuses on completing the flight management task cycle by improving pilot monitoring of the flight path so that crews are effective in discovering and correcting flight path management errors.Discovering and correcting flight path management errors is called Effective Flight Path Monitoring, or EFPM.Slide14

The Central FallacySlide15

Nowadays, these airplanes pretty much fly themselves.”Slide16

The airplane does

not fly itself.Slide17

Recent Accidents in Which Inadequate Monitoring Was Cited as a Factor

UPS 1354

2013

Asiana 214

2013

Colgan 3407

2009

Turkish Air 1951

2009

Empire 8284

2009

FedEx 1478

2002Slide18

Effective monitoring has been an identified safety-related topic for more than 20 years.

NTSB Safety Study (1994)Inadequate monitoring present in 31 of 37 (84%) of reviewed accidentsFlight Safety Foundation Study (1998)63% of accidents involved inadequate monitoring and cross-checkingLine Operations Safety Audit Data Query (2013)

O

bservations from more than 14,000 flights showed that flights with poor

or marginal monitoring had

2-3 times

more

mismanaged errors

and

2-3 times more undesired aircraft states

than flights with outstanding monitoring Slide19

Flight Path Monitoring

The need to address this issue has been highlighted as a major industry concern by several flight safety organizations.Slide20

Automated aircraft

do not “fly themselves.”Slide21

Please participate in the following monitoring challenge …Slide22

1. Silently, count the number of times the white team passes the basketball.

2. After the video, write the number of passes on a piece of paper large enough for the instructor to see.Slide23

Watch the following video …

Click image to play videoSlide24

How many passes did you count?Slide25

By show of hands, did you see anything unusual during the game?Slide26

WarningSlide27

Warning

Perception is highly selective.Slide28

Warning

We do not see everything happening in front of us.We see

what is most relevant

to the task we

choose

to focus on.Slide29

Warning

Thinking we see everything in front of us, when in fact we don’t, can lead us to make poor choices as to how we prioritize and allocate our attention.Slide30

Barriers to Effective Monitoring

Human factors limitations Time pressure Lack of feedback to pilots when monitoring lapses Design of flight deck systems Standard operating procedures Pilots’ inadequate mental models of autoflight modes Corporate culture does not emphasize monitoring Slide31

Both pilots

are responsible formonitoring the flight path.Slide32

PF vs. PM Duties for a Heading Change

Monitor radio communicationsAcknowledge clearance (with other pilot)Rotate heading knob Monitor heading bug (verify correct heading set)Select heading lateral modeMonitor FMA (verify lateral mode)Monitor flight instruments to confirm execution of turn Read back clearance

Acknowledge clearance (with other pilot)

Monitor heading bug (verify correct heading set)

Monitor FMA (verify lateral mode)

Monitor flight instruments to confirm execution of turn

PF Duties

PM Duties

Slide33

PF vs. PM Duties for a Heading Change

Monitor radio communicationsAcknowledge clearance (with other pilot)Rotate heading knob Monitor heading bug (verify correct heading set)Select heading lateral modeMonitor FMA (Verify lateral mode)Monitor flight instruments to confirm execution of turn Read back clearance

Acknowledge clearance (with other pilot)

Monitor heading bug (verify correct heading set)

Monitor FMA (Verify lateral mode)

Monitor flight instruments to confirm execution of turn

PF Duties

PM Duties

Slide34

Areas Where Flight Path Needs Elevated PrioritizationSlide35

Improving Flight Path–Monitoring

PerformanceOne strategy is to focus on crew workload management to schedule completion of non-flight path–related tasks to areas of flight when monitoring requirements are relaxed.An FAA-funded study of training needs for junior first officers found that in approximately one-third of the ASRS reports reviewed, pilots failed to monitor errors, “often because they had planned their own workload poorly and were doing something else at a critical time.

”Slide36

Areas of Vulnerability

If pilots could recognize those flight phases when they are most vulnerable to flight path deviations, they could strategically plan workload and manage distractions to maximize monitoring during those areas of vulnerability (AOV). Similarly, if pilots could recognize those flight phases where they are least vulnerable to flight path deviations, they could relax monitoring to some degree and complete non-flight–related tasks.Slide37

When is the flight path most vulnerable?

The flight path is most vulnerable when:Your trajectory or energy is changing, orYour available time to intervene is limitedLet’s use a simple visual model to represent our flight path threat environment …Slide38

Areas of Vulnerability – In Flight

High

Medium

Low

V

L,V

V

L,V

L,V

V

V

V,S

S

S

L

L

10,000 ft

1

Vertical

Profile

(Side) View

Close to Ground

2

Key to Red Dot Labels

:

L = Lateral Trajectory Change

V = Vertical Trajectory Change

S = Speed Change

Note 1

: 10,000 ft is used in the U.S. as the boundary altitude for sterile cockpit rules and for the 250 KIAS speed restriction (both required below 10,000 ft). For the purposes of the areas of vulnerability (AOV) model, an altitude other than 10,000 ft may be chosen, but it is suggested that this boundary match the use of sterile cockpit rules for your carrier (or nation/state) for ease of operational applicability by flight crews.

Note 2

:

Close to Ground

may be defined by the carrier, but it is suggested that this be an altitude no less than (a) 1,500 ft AGL or (b) the altitude of surrounding terrain (if terrain threats exist within 5 nm (9 km) of the flight path), whichever is higher.Slide39

In flight:

- We are most vulnerable at very low altitude- We are next-most vulnerable when the flight path of the aircraft is changing (decelerating, turning, leveling, etc.)- The next-most vulnerable time is during complex descents- We have some vulnerability any time the aircraft is climbing or descending

Areas of VulnerabilitySlide40

On the ground:

- We are most vulnerable approaching, crossing and entering active runways- We are fairly vulnerable whenever we are moving on the ground

Areas of VulnerabilitySlide41

Areas of Vulnerability

Departure DestinationDrawn to scale, we see that many flights spend the majority of their time in a low flight path risk mode.

High

Medium

LowSlide42

Low AOV

E.g., CruiseStableSimple SafeTime is available to intervene if needed.

High

Medium

LowSlide43

Areas of Vulnerability

High

Medium

Low

Let

s compress cruise flight and talk about where the flight path is most vulnerable to deviations.

Slide44

Medium AOV

High

Medium

Low

E.g., All Climbs and DescentsSlide45

Medium AOV

High

Medium

Low

E.g., All Flight Below 10,000

ftSlide46

High AOV

High

Medium

Low

E.g.,

All Changes of Trajectory and/or Energy

Initiating climb or descent

Leveling off

Turning, changing routing

Changing speed and/or configurationSlide47

High AOV

High

Medium

Low

E.g., The Last 1,000 ft of a Climb

or Descent**

** Operators

philosophies may vary. High sample rate is clearly

required for PF, but PM exclusive focus on FP might be too onerous for

some operations.

Slide48

High AOV

High

Medium

Low

All flight below MSA

E.g., All Low-Altitude Flight

Below approx. 1,500 ft AGL or

Below surrounding terrainSlide49

Ground Path AOV

High

Medium

Low

Approaching, crossing or entering a runway or tight space

E.g., All Ground MovementSlide50

Click to play videoSlide51

Turkish Air 1951

Remember the gorillaWhat monitoring threats were present?What was the impact of tolerating instability below 1,000 ft?

What can we infer about the sample rate of airspeed on this approach?

What can we conclude about high AOV?Slide52

Allocate adequate crew resources to managing the flight path.Slide53

The types of things a crew does:

Flight Path Related Tasks

Non-Flight Path

Related Tasks

Major Planning and Decision making

Non- Essential TasksSlide54

Typical ineffective/default task distribution in highly automated aircraft.

Non- Flight Path Related Tasks

Major Planning and Decision making

We tend to relegate flight path monitoring to a more-or-less secondary role!

Non- Essential Tasks

Flight Path Related TasksSlide55

Effective Crew Resource Division(Who does what in moderate AOV)

Flight Path Related Tasks

Non-Flight Path

Related Tasks

Non- Essential Tasks

Major Planning and Decision making

PM PF

Monitoring the aircraft is such a critical task that it needs to be decoupled from other tasksSlide56

Effective

Crew Resource Division(Who does what in high AOV)

Flight Path

Related Tasks

Flight Path

Related Tasks

PM PF

During brief periods of high AOV, it should be the only task being done (by either pilot!) on the flight deck.Slide57

Anytime the AOV is

medium, at least one pilot needs to prioritize flight path scan. - Climbing - Descending - Below 10,000 ft?Prioritize Flight Path

High

Medium

LowSlide58

For the brief periods when AOV is

high, both pilots need to prioritize flight path scan.Flight path is changingVery low altitude

Prioritize Flight Path

High

Medium

LowSlide59

Decouple Tasks From Flight PathSlide60

Plan Your Workload

Many tasks can be done when you choose:Talking on the PATalking to dispatchRunning W&B calculationsReviewing ABG, manualsStowing charts

Do these tasks during

low

flight path vulnerability

.Slide61

Decouple Tasks From Flight Path

Medium AOVMake flight path a higher priority than the task:Don’t task and fly at the same time

Ask the PM to do the task

or

Ask the PM to flySlide62

Decouple Tasks From Flight Path

Medium AOVOr, as a last line of defense: If you are the PM and the PF begins doing a task, then make sure that you activate a high-sample-rate flight path scanSlide63

Decouple Tasks From Flight Path

Make flight path a higher priority than the task.Do not "task" when you should be "flying“Delay the task until you are out of the red

Red AOVSlide64

Decouple

Tasks From Flight PathWARNINGDo not work problems on approachPut the aircraft in a state that is simple, stable and safe

red AOVSlide65

Level of Vulnerability

Definition

Desired FPM Behaviors

In Flight

On Ground

PF/PM

FPM Attention and Sampling Rate

Workload Management Strategy

High

(Red Areas)

All changes of:

Lateral trajectory

Vertical trajectory

Speed

Last 1,000

of climb or descent

All flight close to the ground

Approaching, crossing or entering a runway or tight space

Crew (general)

Both pilots maintain total focus on flight path scan, at a high sampling rate

Avoid any task not related to flight path

Unavoidable (especially pop-up) tasks must be delayed until exiting high AOV or, accomplished by PM

PF

Undivided attention to flight path

Avoid all tasks not related to flight path

PM

Undivided attention to flight path, if at all possible

Avoid all non-essential tasks

Avoid all tasks not related to flight path, if at all possible

Essential and time-critical tasks (not related to flight path) completed if both brief and unavoidable, but focus must be returned to flight path as soon as possible

Medium

(Yellow Areas)

Climbs and Descents

Flight below 10,000 ft

All other ground movement

Crew (general)

At least one pilot maintains focus on flight path scan, at an elevated sampling rate

Avoid any task that is non-essential

Essential tasks may be performed by PM; keep PF focused on flight path

PF

Undivided attention to flight path, if at all possible

Avoid all non-essential tasks

Avoid tasks not related to flight path, if at all possible

Essential, unavoidable tasks requiring PF involvement may only consume very brief moments of attention – return focus to flight path immediately

PM

Flight path is primary, but attention may be divided between flight path and essential tasks

Avoid non-essential tasks

Essential, non-time-critical tasks (not related to flight path) may be performed, but return focus to flight path at frequent intervals

Low

(Green Areas)

Straight-and-Level cruise flight above 10,000 ft

Stopped with parking brake set

Crew (general)

At least one pilot keeps flight path as top priority, but at a normal sampling rate

Manage tasks normally

Tasks not related to flight path preferentially done by PM; keep PF focused on flight path

PF

Flight path is primary, but

some

division of attention to complete other tasks is permitted

To the extent practical, use this time to accomplish all foreseeable tasks

Ensure frequent return of focus to flight path

PM

Flight path is primary, but division of attention to complete other tasks is permitted

To the extent practical, use this time to accomplish all foreseeable tasks

Ensure frequent return of focus to flight pathSlide66

Empire 8284

Think about prioritizing flight path as we watch the following NTSB video that recreates the accident of Empire Flight 8284.Slide67

Empire 8284

Click to play videoSlide68

Empire 8284

Describe the captain’s workload strategy for managing this event.What was the AOV? What should should the captain’s priority have been?

Remember the gorillaSlide69

Increase Your Sensitivity

to Monitoring FeedbackSlide70

Monitor Your Monitoring

Noticing when you are not doing something is hard.How do you know when you (or your partner) are not monitoring the flight path?Slide71

Monitor Your Monitoring

Fortunately, there are some clues that can alert us that we are not engaged in EFPM. Slide72

Monitor Your Monitoring

Is your flight instrument sample rate adequate? High sample rate ̶ Equivalent to hand flying Adequate sample rate ̶ Sample rate at or above which you do not encounter indications of inadequate monitoringSlide73

Indications of Inadequate Sample Rate

Missed (or late) flight path callouts:“3,000 for 2,000”“Glide slope intercept altitude 1,500, checked”“1,000 stable, cleared to land”Slide74

Indications of Inadequate Sample Rate

If a change in pitch, roll or power occurs … and you were not actively looking for it Slide75

Indications of Inadequate Sample Rate

If a mode change occurs … and you were not actively looking for itSlide76

Indications of Inadequate Sample Rate

If you are late to recognize terrain, traffic or weatherSlide77

Indications of Inadequate Sample Rate

If you notice yourself performing concurrent (non-flight path–related) tasks during flight path transitions Slide78

Feedback

that you are not effectively monitoring: You miss a flight path callout A pitch, power or roll change occurs that you were not actively looking for A mode change occurs that you were not actively looking for You are surprised by upcoming terrain, traffic or weather

You are performing non-flight path–related tasks during flight path transitionsSlide79

React to these indicators by increasing the priority of your flight-path scan Slide80

Recommended PracticesSlide81

Recommended FPM Practices

Exhibit good monitoring practicesIn the following slides, we will talk about the tools that are tried and true:Tools are not SOPs, but they are agreed-upon practices that you apply in the way that

best fits

your current situationSlide82

Recommended FPM Practices

First and foremost, adhere to SOPs:SOPs are not optional toolsSOPs are items that are agreed to be so important that they are mandatory unless superseded by emergency authoritySlide83

Recommended FPM Practices

Several SOPs are in place to help you monitor. Example:SOPs require sterile cockpit below 10,000 ftTo help you avoid distraction during medium and high AOVsBecause perception is a scarce resource

Remember the gorillaSlide84

Practices That Enhance the Awareness Necessary for EFPM Slide85

Recommended FPM Practices

Mentally Fly the AirplaneScan the flight instruments and anticipate control inputs exactly as you would when hand-flying — even when the autopilot (or the other pilot) is flying.

High AOV – always a good idea

Medium AOV – often a good ideaSlide86

Recommended FPM Practices

Stay ahead of the aircraftPredictive awareness comes from thinking ahead.Slide87

Recommended FPM Practices

Hand-FlyHand-flying requires a sound instrument cross-check and is a good way to hone your monitoring skillsMany operators require pilots to maintain proficiency with manual flight skills:- Use good judgment about when to hand-flySlide88

Recommended FPM Practices

Set/Check TargetsExamples include intermediate altitude targets during descents to crossing restrictions, and altitude targets/DME targets on approachSlide89

Recommended FPM Practices

Plan your workload to protect AOVsAnticipate foreseeable task loading and get work done earlySlide90

Practices That Maintain and/or Reestablish Critical Flight Path Targets in Working MemorySlide91

Recommended FPM Practices

Restate constraints/restrictions periodicallyThinking out loud is a good way to stay on the same page with the other pilot …But there is also another benefit:Audibly refreshing restrictions/constraints helps you keep important intentions from dropping out of your pattern of attentionSlide92

Recommended FPM Practices

Restate constraints/restrictions periodicallyWhen does it make sense to do this?When there is a long time between the clearance and the constraintWhen the environment is very busy or distracting

When you are tired

At the beginning and end of a large pop-up task

After completing a checklist while taxiing

After unusual or distracting eventsSlide93

Recommended FPM Practices

State clearances in a loud, clear voiceThis practice:Helps encode the clearance in your memoryHelps the other pilot remember it, too- Use this tool when the clearance is important and must be held in memory- Commonly used for approach and landing clearancesSlide94

Recommended FPM Practices

Verbally acknowledge when distraction events occurSaying something triggers both pilots to deliberately review last steps:“Hey, we just got sidetracked (or similar words). …

W

e were just about to start down to make Providence at 11.

”Slide95

Recommended FPM Practices

Use an external reminder (i.e., an actual written note)Do not use mental

notes

Write down any clearance that can not be immediately entered into the MCP (or MCDU)

There have been a number of ASAP reports stating:

I made a mental note.

”Slide96

Practices to Intervene Effectively Slide97

Recommended FPM Practices

Deviation CalloutsMake specific deviation calloutsEncourage deviation calloutsCall your own deviations if the other pilot is reluctantThank the other pilot for deviation calloutsSlide98

Recommended FPM Practices

Refuse problematic clearancesPilots have the authority to tell ATC “unable” if a clearance will jeopardize the ability to manage the flight pathSlide99

Identify the effective monitoring practices used by the flight crew in the following story …

Participation RequestSlide100

The Story of NZ 60

The NZ 60 incident occurred on an ILS approachDue to multiple failures to the ILS system, the ILS was broadcasting an erroneous “on glideslope” signal regardless of aircraft trajectory

Erroneous

on glideslope" indicationSlide101

The Story of NZ 60Slide102

NZ 60

What threats to EFPM were present?What recommended practices resulted in effective monitoring?What are some differences in practices between NZ 60 and TKY 1951?Slide103

If you remember one thing

Flight Path Management

Always ensure someone is

really

flying the aircraft

…means…

REMEMBER THE WARNING

Attention Is Highly SelectiveSlide104

Questions?