Organizing Enterprise Application Documentation Nathan Shearer Eastern Washington University Friday July 31 st General Interest Coeur dAlene Idaho Session Rules of etiquette Please turn off you cell phonepager ID: 528899
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Banner BookshelfOrganizing Enterprise Application Documentation
Nathan ShearerEastern Washington UniversityFriday, July 31stGeneral Interest
Coeur d’Alene, IdahoSlide2Session Rules of etiquette
Please turn off you cell phone/pager
If you must leave the session early, please do so as discreetly as possiblePlease avoid side conversation during the sessionThank you for your cooperation!
Coeur d’Alene, IdahoSlide3Introduction
“The guy who knows about computers is the last person you want to have creating documentation for people who don't understand computers
.” -- Adam OsborneOur Goal Today:At EWU we are using SharePoint to organize and distribute our Banner documentation, alongside other enterprise application documentation. This allows us to raise user awareness of available materials and searching across the entire library.
Coeur d’Alene, IdahoSlide4Session Agenda
A bit of prospective: Where we’ve been
Our goals for organizing enterprise application documentationEWU’s SharePoint solutionEWU’s loading and cataloging process
Coeur d’Alene, IdahoSlide5Where We’ve Been
Coeur d’Alene, IdahoSlide6Where We’ve Been
Ellucian used to deliver all the relevant documentation as the “Banner Bookshelf”
Hosted documentation on-siteDiscontinued in 2013 (https://ecommunities.ellucian.com/message/7567)Now available on
Ellucian
Support Center
Coeur d’Alene, IdahoSlide7Banner
Bookshelf 2013
Coeur d’Alene, IdahoSlide8Key Types of Documentation
User GuidesRelease GuidesHandbooks
Install GuidesPatches (not in Banner Bookshelf)Training Handbooks/Materials (not in Banner Bookshelf)Entity Relationship Diagrams (E.R.D., not in Banner Bookshelf)Coeur d’Alene, IdahoSlide9Where We’ve GONE
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Key Goals for a Local ReplacementTo the Banner Bookshelf
First of all: Do you need a local replacement?Our Goals:Documentation organized to support:Discovering useful documentsFinding specific documentsMaking patches easier to find and evaluateDistinguishing current documentation from future and legacy documentsCall attention to new documentation as it becomes available
Searchable
Coeur d’Alene, IdahoSlide11How Office 365
SharepointMeets Our Goals
Handles PDF indexing out of the boxHandles security for restricting access (SSO)Can sync files to drive for quick uploading and organizationVery fastDocuments loaded in just a few clicksNo plugins required
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Coeur d’Alene, IdahoSlide23Many Alternatives to SharePoint
Any Content Management System which supports indexing of PDFsOr extract the text of the PDFs using tools such as
pdftotextI considered Drupal (requires PHP expertise)Considered Elastic Search backendKey consideration is cost of setup/developmentCoeur d’Alene, IdahoSlide24Getting The Documents
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Scraping Documents
Coeur d’Alene, IdahoSlide26Questions & answers
Coeur d’Alene, IdahoSlide27Thank You!
Nathan Shearernshearer@ewu.edu
Coeur d’Alene, Idaho