31 Free on Board FOB 32 Cost and freightCFR 33 Cost insurance and freightCIF 34 Delivered at Place DAP 35 Free Alongside Ship FAS 36 Free CarrierFCA 37 Ex WorksEXW 38 Delivered at Terminal DAT ID: 663119
Download Presentation The PPT/PDF document "3. International Commercial Terms" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
3. International Commercial Terms
3.1 Free on Board (FOB)
3.2 Cost and freight(CFR)
3.3 Cost, insurance and freight(CIF)
3.4 Delivered at Place (DAP)
3.5 Free Alongside Ship (FAS)
3.6 Free Carrier(FCA)
3.7 Ex Works(EXW)
3.8 Delivered at Terminal (DAT)
3.9 Delivered Duty Paid (DDP)
3.10 Cost Insurance Paid to (CIP)
3.11 Carriage Paid to (CPT)Slide2
What INCOTERMS Are?
INCOTERMS are a set of three-letter standard trade terms most commonly used in international contracts for the sale of goods. First published in 1936, INCOTERMS provide internationally accepted definitions and rules of interpretation for most common commercial terms. In the US, INCOTERMS are increasingly used in domestic sales contracts rather than UCC (Uniform Commercial Code) shipment and delivery terms.Slide3
WHAT INCOTERMS DO?
INCOTERMS inform the sales contract by defining the respective obligations, costs and risks involved in the delivery of goods from the Seller to the Buyer.Slide4
WHAT INCOTERMS DO NOT DO?
INCOTERMS by themselves DO NOT:
Constitute a contract;
Supersede the law governing the contract;
Define where title transfers; nor,
Address the price payable, currency or credit terms.
These items are defined by the express terms in the sales contract and by the governing law.Slide5
What is the importance of Incoterms?
The purpose of
Incoterms
is to precisely define three aspects for international trade:
The allocation of logistics costs between sellers and buyers.
The transmission of risks in transporting the goods.
The documents and customs formalities necessary for export and import operations.
The importance of
Incoterms
is because of its widespread use that makes them internationally known. Therefore, all professionals involved in foreign trade should understand
Incoterms
: exporters and importers, carriers and freight forwarders, customs brokers, insurers, international credit professionals, sales and purchasing managers, consultants, etc
.Slide6
Why Incoterms
Incoterms define
risk,
cost and responsibility
for both the
seller
and
the
buyer
during the
transportation of the cargo from the exporter to the importerIncoterms are universaland can be recognised and understoodinternationally.
The International Commercial Terms were drawn up by the ICC
(International Chamber of Commerce)in
1936
These rules for international trade are used internationally to settle trade disputes between sellers and buyersSlide7
Incoterms are Legally binding
Incoterms are legally binding and the following must be given
consideration:
Which party will
pay the costs
to move the goods from the seller to the buyer?
Which
documents
will be required and at whose expense?
At what point will the
risk,
to which the goods may be subjected to, transfer from the seller to the buyer?
Which party, the exporter or importer, will be responsible for the creation of the
contract of carriage
?Slide8
Named port or placeThere are 13 Incoterms
and they range from the
least amount of risk, cost and responsibility
for the seller, to the most.
In keeping with this an Incoterm must always be followed by a
named port or place.
This must be quoted on the quotation, defining the port or place of receipt and or final destination
.
Example: FCA OR TAMBO SOUTH AFRICA USD 150 000
.Slide9
Important changes for 2010:
11 terms of delivery instead of 13
DAF, DES, DDU and DEQ have been removed
DAP and DAT are new and have been added
Container arrival costs are not expressed (ex:
THC – terminal Handling charges and other
destination charges)
Exact cost transfer points need to be addressed
elsewhere
in the contract
DAT is the only term that specifically tasks the seller
with unloading
FOB changed to on board vessel (‘ship’s rail’
reference removed
)Slide10
PRACTICE POINTS
BE SPECIFIC: If you use INCOTERMS in the Sales Contract or Purchase Order, you should identify the appropriate INCOTERM Rule [e.g. FCA, CPT, etc.], state “INCOTERMS 2010″ and specify the place or port as precisely as possible.
RECOGNIZE WHERE THE RISK OF LOSS TRANSFERS: A common misconception when the Seller pays the freight is that the Seller has the risk of loss until the goods are delivered to the place or port specified on the bill of lading or airway bill. Actually, when using INCOTERMS CPT, CIP, CFR or CIF, risk transfers to the Buyer when the Seller hands the goods over to the carrier at origin, not when the goods reach the place or port of destination.
Understand that under CIP and CIF, the Seller is only obliged to obtain insurance on minimum cover.Slide11
UNDERSTAND WHO HAS RESPONSIBILITY FOR LOADING AND UNLOADING CHARGES. FOR EXAMPLE: DAT obliges the Seller to place the goods at the Buyer’s disposal after unloading at the named terminal at port or place of destination.
DAP and DDP oblige the Seller to place the goods at the Buyer’s disposal on the delivering carrier ready for unloading at the named place of destination.
CPT, CIP, CFR or CIF on the other hand, require the parties to identify as precisely as possible the point at the agreed port of destination because the costs up to that point are for the account of the Seller.
Under FCA terms, the seller satisfies his obligation to deliver when he has handed over the goods, cleared for export, into the charge of the carrier named by the buyer at the named place or point. The buyer is responsible for inland freight, unloading at port of embarkation and loading on ocean carrier/airline.Slide12
UNDERSTAND WHO HAS RESPONSIBILITY FOR U.S. CUSTOMS ENTRY DECLARATIONS: DDP is the only INCOTERM where the Seller has responsibility for U.S. Customs entry declarations.
IMPORTANT NOTE: An important factor to be considered when asking the Seller to be responsible for international carriage, is if the goods ship by Ocean Freight, an Importer Security Filing (ISF) must be electronically submitted to Customs 24 hours before the cargo is laden on the vessel bringing the cargo to the U.S. The Buyer should specify in the contract either (a) the shipper is responsible for the ISF or (b) the Seller is responsible for providing the required data in a timely manner (i.e. 72 hrs before lading) to the Buyer’s appointed agent (e.g. Customs Broker). In practice, when the broker and the international forwarder are unrelated parties, this requirement is honored more in the breach than in the observance. The Buyer responsible for customs entry should indemnify against the penalties (US$5,000) for filing a late, inaccurate or incomplete ISF. The ISF does not apply at this time to airfreight shipments
DETERMINE THE IMPORTANCE OF SUPPLY CHAIN VISIBILITY When CPT, CIP, CFR or CIF are used the Seller fulfills its obligation to deliver when it hands the goods over to the carrier, not when the goods reach the place of destination.
DAT, DAP and DDP the Seller fulfills its obligation to deliver at the named destination. The Seller has no obligation to provide transit status updates.Slide13
EXWORKS
VENDOR
BUYER
FREE CARRIER
FAS
FOB
CFR
CIF
(Maritime only)
(Maritime only)
Group E:
EXW
– Ex Works:
at vendor’s plant
Group F:
FCA
– Free Carrier:
Land carrier
FAS
– Free Alongside Ship:
At the shipping port
FOB
– Free On Board:
On the Vessel
. Maritime only.
Group C:
CFR
– Cost and Freight:
At the arrival port (On board). Doesn’t include insurance. Maritime
CIF
– Cost Insurance and Freight:
At the arrival port (On board). Includes insurance. Maritime
CPT
– Carriage Paid To:
Same as CFR but used for land
/air
freight
CIP
– Carriage and Insurance Paid To:
Same as CIF but used for land
/air
freight
Group D:
DAP
– Delivered at Place:
Multimodal / Land carrier
DAT
– Delivered at Terminal:
Same as DAP but the shipper is
responsible for the load.
The buyer is responsible for the load.
DDP
– Delivered Duty Paid:
At the buyer’s plant (Insurance, cost and
freight included (Door to Door).
DAP
DAT
DDP
Tax Control
Warehouse
(Almac
é
n Fiscal)
Buyer Plant
INCOTERMS
Vendor Plant
(Maritime only)
(Maritime only)Slide14
The Categories
Incoterms
Code
Ex works EXW
Free carrier FCA
Free alongside ship FAS
Free on board FOB
Cost & freight CFR
Cost, insurance & freight CIF
Carriage paid to CPT
Carriage and insurance paid to CIP
Delivered at frontier DAF
Delivered ex ship DES
Delivered ex quay DEQ
Delivered duty unpaid DDU
Delivered duty paid DDP
E Terms
F Terms
C Terms
D TermsSlide15
DAF
DELIVERED AT FRONTIER means the seller fulfils its obligation to deliver when the goods have been made available, cleared for export, at the named point and place at the frontier, but before the customs border of the adjoining country.
The term "frontier" may be any frontier, not just the country of export.
For this reason it is important to precisely define the point and place it in the term.
DELIVERED AT FRONTIER requires the seller to clear the goods for export.
DELIVERED AT FRONTIER is intended to be used when goods are to be carried by road or rail, but it may be used for any mode of transport. Slide16
DES
DELIVERED EX SHIP means the seller fulfills its obligation to deliver when the goods have been made available to the buyer on board the ship
uncleared
for import at the named port of destination.
If the parties wish the seller to bear the costs and risks of discharging the goods, then use the term DEQ - DELIVERED EX QUAY.
DELIVERED EX SHIP can only be used for sea or inland waterway transport. Slide17
DEQ
DELIVERED EX QUAY means the seller fulfils its obligation to deliver when the goods are placed at the disposal of the buyer not cleared for import on the quay (wharf) at the named port of destination.
The seller has to bear costs and risks involved in bringing the goods to the named port of destination and discharging the goods on the quay (wharf).
The buyer clears the goods for import and pays for all formalities, duties, taxes and other charges upon import.
This is the opposite of the previous version of
Incoterms
.
If the parties wish to include in the seller’s obligations all or part of the costs payable upon import of the goods, this should be made clear by adding explicit wording to this effect in the contract of sale.
If the parties wish to include in the seller’s obligations the risks and costs of the handling of the goods from the quay to another place (warehouse, terminal, etc.) in or outside the port, then one of the following terms should be used:
DDU - DELIVERED DUTY UNPAID (... named place of destination)
DDP - DELIVERED DUTY PAID (... named place of destination)
DELIVERED EX QUAY can only be used for:
Sea or inland waterway transport
Multimodal transport
Discharging from a vessel onto the quay (wharf) in the port of destination. Slide18
DDU
DELIVERED DUTY UNPAID means the seller fulfills its obligation when the goods arrive by any means of transportation to the named place of destination.
The seller has to bear the costs and risks involved in bringing the goods thereto (excluding duties, taxes and other official charges payable upon importation) as well as the costs and risks of carrying out customs formalities.
The buyer pays the duty.
The buyer has to pay any additional costs and to bear any risks caused by its failure to clear the goods for import in time.
If the parties wish the seller to carry out customs formalities and bear the costs and risks, or pay any taxes, this has to be made clear by adding words to this effect.
DELIVERED DUTY UNPAID can be used for all modes of transport. Slide19
DDP
DELIVERED DUTY PAID means the seller fulfills its obligation when the goods arrive by any means of transportation to the named place of destination.
The seller has to bear the costs and risks involved in bringing the goods thereto (including duties, taxes and other official charges payable upon importation) as well as the costs and risks of carrying out customs formalities.
The seller pays the duty.
DELIVERED DUTY PAID represents the seller's maximum obligation.
The buyer has to pay any additional costs and to bear any risks caused by its failure to clear the goods for import in time.
DELIVERED DUTY PAID should not be used if the seller is unable to obtain an import license.
If the parties wish the seller not to carry out customs formalities and bear the costs and risks, or not pay any taxes, this has to be made clear by adding words to this effect.
DELIVERED DUTY PAID can be used for all modes of transport. Slide20
The Steps of Global Logistics
Main
International Transportation
4
Handling
Inbound
Customs
Clearance
Duties
Final
Transportation
Unloading
Packing
Loading
Preliminary
Transportation
Customs Clearance
for Export
Handling
Outbound
Insurance
1
2
3
5
6
7
8
9
10
11Slide21
Acronym
(…named location)
Goods
Seller’s Risk
Seller’s Cost
PRE -CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
Clearance
Acronym dictates mode and where the lines are drawnSlide22
3.1 Free on Board (FOB)
"Free on Board" means that the seller delivers when the goods pass the ship's rail at the named port of shipment. This means that the buyer has to bear all costs and risks of loss of or damage to the goods from that point. The FOB term requires the seller to clear the goods for export.
This term can be used only for sea or inland waterway transport. If the parties do not intend to deliver the goods across the ship’s rail, the FCA term should be used.Slide23
FOB: “Free on Board” Port of Departure.Exporter responsible for goods until they are on the ship, then importer is responsible.
Dividing point is ship’s rail.
The rail around the deck that prevents you from falling off the deck. Meaning, the 'edge' of the ship, or to refer when goods are said to be on board the ship.Slide24
FOB - Free on Board
Under this term, the seller is responsible for delivering the goods on board the ship at the named port of loading. The responsibility for, and risk of damage to or loss of, the goods pass from the seller to the buyer when the goods pass a ship’s rail.Slide25
FOB
(…named port of shipment)
Goods
Seller’s Risk
Seller’s Cost
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
Clearance
Buyer
nominates carrier,
contracts carriage
pays freight
Seller
clears export customs,
delivers and loads goods on ship
evidence of deliverySlide26
FOB Example
FOB, New Orleans for 3 ice makers. You as the exporter are responsible for all costs in delivering the goods to New Orleans and loading the icemakers on board a vessel named by the German firm. You are responsible for arranging any export clearances (licenses, taxed, fees). The German firm is responsible for booking space for cargo and pays for the ocean freight. Slide27
3.2 CFR - Cost and Freight
The seller is responsible for paying the costs and freight to bring the goods to the named port of destination. The risk of loss or damage to the goods is transferred from the seller to the buyer when the goods pass the ship’s rail at the port of loading.Slide28
CFR
(…named port of destination)
Goods
Seller’s Risk
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
Clearance
Seller’s Cost Slide29
3.3 CIF - Cost, Insurance & Freight
This term is the same as CFR, except the seller has to procure, and pay for, marine insurance for the goods during their carriage.Slide30
CIF
(…named port of destination)
Goods
Seller’s Risk
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
Clearance
Seller’s Cost + InsuranceSlide31
3.4 Delivered at Place (DAP) (named place)
Named place on buyer’s side
Seller
arranges export clearance, delivers export packed goods to the named place of destination and pays all transportation costs thereto
Buyer
arranges import clearance and on carriage
Neither party
is required to insure
Transport mode: All ModesSlide32
3.5 FAS - Free Alongside Ship
Under this term, it is the seller’s responsibility to deliver the goods alongside the ship on the quay in the port of loading, having cleared the goods through Customs in the country of export. The buyer must bear all the costs and risks from that point onwardsSlide33
FAS
(…named port of shipment)
Goods
Seller’s Risk
Seller’s Cost
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
BUYER
Export
Clearance
Import
Clearance
SELLER
Buyer
export documents
nominates carrier,
contracts carriage
pays freight
Seller
delivers goods alongside ship
evidence of deliverySlide34
3.6 FCA - Free Carrier at
The seller is responsible for delivering the goods into the custody of the transport carrier at the named point, having cleared the goods through Customs in the country of export. The responsibility for, and the risks of damage to or loss to the goods is transferred from the seller to the buyer at this point. It is based on the same principle as FOB except that the seller fulfils his obligations when s/he delivers the goods into the custody of the carrier at the named point.Slide35
FCA
(…named place)
Goods
Seller’s Risk
Seller’s Cost
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
Clearance
Buyer
nominates carrier,
contracts carriage
pays freight
Seller
clears export customs,
delivers goods to carrier
evidence of deliverySlide36
3.7 EXW - Ex Works
The seller makes the goods available, packed and ready for collection at the place of receipt
(
factory). The buyer must bear all the risks and charges in taking the goods to the required destination. This term carries the minimum obligation for the seller.Slide37
E Terms: Departure
EXW (named place)
Under E-terms, the seller minimizes his risk by only making the goods available at his own premises.
Goods
Seller’s Risk
Seller’s Cost
PRE -CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
ClearanceSlide38
EXW = Ex Works
The seller fulfills his obligation to deliver when he has made the goods available at his premises to the buyer.
The seller
is not responsible for loading
the goods on the vehicle provided by the buyer
The seller
is not responsible for clearing
the goods for export, unless agreed.
The
buyer bears all costs and risks
involved in taking the goods from the seller’s premises to the desired destination.Slide39
“E” Terms:
EX WORKS...NAMED PLACE
(
usually the seller’s premises)
Abbreviation: EXW
Transport mode: all
Minimum requirements for the
seller
Seller’s
cost and risk end when seller places the goods at the
disposal
of the buyer at sellers premises or another named placeLoading is buyer’s responsibilityPre-carriage is buyer’s responsibilityMain-carriage
is buyer’s responsibilitySlide40
Seller’s cost & risk end when goods are at the disposal of
the
Buyer at the Seller’s
premises
or named place.
EXW
=
ExWorks
(Named Place)Slide41
DAF (…named place)
Goods
Seller’s Risk
Seller’s Cost
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
ClearanceSlide42
DES (…named port of destination)
Goods
Seller’s Risk
Seller’s Cost
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
ClearanceSlide43
DEQ (…named port of destination)
Goods
Seller’s Risk
Seller’s Cost
PRE-CARRIAGE
MAIN CARRIAGE
ON-CARRIAGE
SELLER
BUYER
Export
Clearance
Import
ClearanceSlide44
3.8 Delivered at Terminal (DAT)(named place)
Named place at terminal on buyer’s side (a terminal at the destination port or a terminal not far beyond the destination port where it’s yet to be cleared by Customs)
Seller
arranges export clearance and delivers goods export packed to the named destination terminal, pays all transport costs thereto and unloads
Buyer
arranges import clearance and on carriage
Neither party
is required to insure
Transport Mode: All ModesSlide45
3.9 DDP- Delivered Duty Paid
The seller is responsible for delivering the goods to the named place of destination having cleared them for import into the country of destination. This term represents the maximum obligation for the seller.Slide46
3.10 CIP - Carriage & Insurance Paid
This term is the same as CPT but the seller also has to procure, and pay for, marine insurance for the goods. Similar to CIF, CIP is suitable for multimodal transportation
.Slide47
3.11 CPT - Carriage Paid to..
The seller is responsible for arranging the carriage and paying the freight to the named destination, but the risk of loss of, and damage to, the goods, passes from the seller to the buyer when the goods have been delivered into the charge of the carrier in the country of exportSlide48Slide49Slide50Slide51
What are Incoterms 2011?
There is no such version as
Incoterms
2011.
The most recent revision is called as
Incoterms
2010, which came into force on 1
st
January 2011. The Revisions of the rules take place around every ten years or so
.Slide52
What is Incoterms 2010's connection with transfer of title to the goods?
The
Incoterms
rules are silent on the issue of when title in the goods passes from seller to buyer. This should be dealt with elsewhere in the commercial agreement. The issue of title to the goods is related to that of revenue recognition, which matters to those organizations who want the best figures in their financial reports
.Slide53
What Incoterms rules work best with letters of credit?
Where possible use CIF, CIP, CFR or CPT
.
For all these rules, delivery takes place before the main carriage. The carrier gives the seller a transport document which (usually) serves as a mechanism for control of the goods – it will be presented to the bank under the letter of credit, and then passed on to the buyer so that the goods can be claimed
.Slide54
Can we still use Incoterms 2000 in our agreements?
Yes.
Many
companies have complex agreements with their counterparties and service providers, which will be time‐consuming to redraft. Therefore parties are free to continue to refer to
Incoterms
2000 (or any other revision!)–Provided that this is specified unambiguously In their agreementsSlide55
Can I still use the Incoterms® 2000?
According to the International Chamber of Commerce, all contracts made under
Incoterms
® 2000 remain valid even after 2011. In addition, although the ICC recommends using
Incoterms
® 2010 from January 2011 onward, parties to a sales contract can agree to use any version of
Incoterms
® after 2011. It is important, however, to clearly specify the chosen version of
Incoterms
® being used (i.e.
Incoterms
® 2010, Incoterms® 2000, or any earlier version).Slide56
Discover
The key to getting along with others
How to build relationships with other people
continuedSlide57
Discover
The part self-esteem plays in relationships
How to deal with conflicts between peopleSlide58
Why It’s Important
Getting along with others will help you at home, at school, and on the job.Slide59
Key Terms
relationships
respect
empathize
self-esteem
conflict
prejudice
continuedSlide60
Key Terms
mediator
compromise
conflict resolutionSlide61
Building Relationships
Think about all your
relationships
—your connections or dealings with other people.Slide62
Building Relationships
The key to getting along with people is
respect
, or consideration for others.Slide63
Respect Is the Key
Employers take social skills seriously.
They know that employees who have social skills have the key to good relationships in the workplace.Slide64
Getting Along With Others
When you get along with coworkers and others at work, you will do a better job.
You will also enjoy your work more.Slide65
Ways to Build Relationships
continued
Graphic Organizer
Treat people as you would like to be treated.
Be thoughtful and considerate.
Try to understand the other person’s side.
Empathize
—Try to see things from the other person’s point of view and understand his or her situation.
Speak carefully.
Think of the way others will feel when they hear what you have to say.Slide66
Ways to Build Relationships
Graphic Organizer
Listen when others talk.
Let other people know you’re interested in them.
Help others.
Lend a hand if you see someone having trouble doing something.
Be friendly.
Be pleasant and smile.
Have a sense of humor.
Find ways to see the light side of a situation.Slide67
Getting Along With Yourself
How you feel about yourself
—your self-esteem—affects how you get along with others.
Self-esteem
is your recognition and regard for yourself and your abilities.Slide68
Dealing With Conflict
Even when people do their best to get along, conflicts can arise.
A
conflict
is a strong disagreement.Slide69
Causes of Conflicts
Conflicts have a variety of causes.
Some are based on misunderstandings.Slide70
Causes of Conflicts
Other conflicts come about because people have different beliefs or opinions, or because of gossip and teasing, or jealousy.Slide71
Causes of Conflicts
Prejudice is another cause of conflict.
Prejudice
is a negative attitude toward a person or group that is not based on facts or reason.Slide72
Resolving Conflicts
No matter what its cause, a conflict is like any other problem.
To deal with a conflict, you need good problem-solving skills.Slide73
Resolving Conflicts
If you can’t agree, you may need to ask someone to act as a mediator.
A
mediator
is someone who helps opposing people or groups
compromise
, or reach an agreement.Slide74
Resolving Conflicts
At work, a step-by-step process called
conflict resolution
may be used to settle disagreements.Slide75
Steps in Conflict Resolution
Graphic Organizer
Take turns describing the problem from different points of view.
1. Define the problem.
Offer solutions to the problem.
2. Suggest possible solutions.
Discuss the suggested solutions.
3. Evaluate possible solutions.
Brainstorm possible compromises. Then try to agree to a compromise solution.
4. Come to a compromise.
Invite a third person to listen and make suggestions for a solution.
5. Get another point of view.
Ask a mediator to make the final decision.
6. Ask someone else to decide.Slide76
Preventing Conflicts
When you feel yourself getting angry, try these ways of cooling off:
Take a deep breath and count to 10.
Go for a walk or do something else that is physical.
continuedSlide77
Preventing Conflicts
Laugh it off and walk away.
Take a few minutes to have a “talk” with yourself.
Remind yourself of the reasons you don’t want to get angry.Slide78
Can you have good relationships with other people if you have low self-esteem? Explain.
If you are not positive and respectful to yourself, you will have a much more difficult time being positive and respectful toward other people.
Critical Thinking Review
Critical Thinking
Q
A
continuedSlide79
How does learning to do something new help increase your self-esteem?
When you learn to do something new, you realize what you are capable of doing, and the experience gives you confidence in yourself.
Critical Thinking Review
Critical Thinking
Q
A