L Michelle Bennett PhD Deputy Scientific Director NHLBI NIH Howard Gadlin PhD Ombudsman OD NIH University of Iowa January 2013 What Brought Us Here Interested in Conflict and how to resolve it ID: 743210
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Team Science: Building Successful Research Collaborations
L. Michelle Bennett, PhDDeputy Scientific Director, NHLBI, NIHHoward Gadlin, PhDOmbudsman, OD, NIHUniversity of IowaJanuary 2013Slide2
What Brought Us Here?
Interested in:Conflict and how to resolve itImplementing strategies for avoiding conflict Understanding what makes great collaborations and teams successfulSharing those elements that contribute to successful participation in and leadership of collaborations and multidisciplinary research teams
teamscience.nih.govSlide3
The Increasing Dominance of Teams in Production of Knowledge
Stefan Wuchty, Benjamin F. Jones, and Brian Uzzi
Science 18 May 2007 316: 1036-1039
Highlights from evaluation of >19M published papers and > 2M patents:
research is increasingly done by teams
high impact research is performed by teams (citation index data)
shift toward
“
collective research
” is evident team size is steadily growing over time
Note: team is defined as “more than one author”
Changing Nature of AuthorshipSlide4
4
What Problems Lend Themselves to Collaboration?
Ill-defined problems
Multiple
stakeholders with vested interests
Disparity of power or resources among stakeholders
Different levels of
expertise/access
to
needed informationComplex problems and/or scientific uncertaintyDiffering perspectives on a problemUnsuccessful unilateral effortsExisting processes are insufficient to address problems
Adapted from: Gray, Barbara. Collaborating: Finding Common Ground for Multiparty Problems. 1989. San Francisco: Jossey-Bass PublishersSlide5
Reasons to Collaborate
Access to expertise or particular skillsAccess to equipment or resourcesCross-fertilization across disciplinesImproved access to fundingLearning tacit knowledge about a techniqueObtaining prestige, visibility or recognitionEnhancing trainee education (Gabriele Bammer)Slide6
Reported SARS Cases: April 2003
Severe Acute Respiratory SyndromeSlide7
SARS!Slide8
Scientific Network
Centres for disease control & Prevention, National Centres for Infectious Diseases,Erasmus Universiteit, National Influenza Centre, The Netherlands Government Virus Unit , 9/F Public Health Laboratory Centre, China
Institut für Medizinische Virologie im Klinikum der Johann Wolfgang, Germany
Institut Pasteur, Head of Unit, Unité de Génétique Moléculaire des Virus Respiratoires National Influenza Center, France
National Institute of Infectious Diseases Department of Viral Diseases and Vaccine Control, Japan
National Microbiology Laboratory, Population Pubic Health Branch, Health Canada
Public Health Laboratory Service, Central Public Health Laboratory, United Kingdom
University of Hong Kong Faculty of Medicine, ChinaVirological Institute, Chinese Center for Disease Control & Prevention, ChinaVirology Laboratory, The Chinese University of Hong Kong, ChinaVirology Unit, Singapore General Hospital, Singapore
Guangdong Center for Disease Control & Prevention, ChinaOn Monday 17 March 2003, WHO called upon 11 laboratories in 9 countries to join a collaborative multi-center research project on SARS diagnosis. An international multi-center research project to expedite identification of the causative agent was established. The labs that ended up participating are listed below:http://www.geocities.com/avinash_abhyankar/pgzone/sars_mainSlide9
Identification of the Agent that Causes SARS on April 16, 2003
Source:Department of Microbiology, The University of Hong Kong and the Government Virus Unit, Department of Health, Hong Kong SAR China
Thin section electron micrograph and negative stained virus particles
Newly Identified CoronavirusSlide10
10
What is a Scientific Research Team?
Investigator works on a scientific problem – largely on his or her own.
Group works on a scientific problem, each bringing some expertise to the problem.
Each member works on a separate part, which are integrated at the end.
The interaction of the lead investigators varies from limited to frequent with regard to data sharing or brainstorming.
Team works on a research problem with each member bringing specific expertise to the table.
There are regular meetings and discussions of the team’s overall goals, objectives of the individuals on the team, data sharing, and next steps.
One person takes the lead while other members have key leadership roles in achieving the goal.
…..think of it as a continuum…..Level of Interaction and Integration
HighLowInvestigator-initiated researchResearch CollaborationIntegrated Research TeamSlide11Slide12
Building Success
Researchers and StaffArchitecture/Physical SpaceInstitutional SupportSlide13
Trust
Membership (Building a Team)Shared VisionGetting and Sharing CreditConflict ResolutionAdversarial CollaborationCommunication and Negotiation
Team Dynamics
Team Networks and Surrounding Systems
Challenges to the Success of Scientific
Fun !!!!!!!!!!!!!
LeadershipSlide14
14
Collaboration Introduces Threats
Independent
Interdependent
Self-Identity
Group-Identity
High Interaction and Integration
Status
Autonomy
Power
Multiple Inter-dependent LeadersSlide15
15
“
Sometimes I think the collaborative process would work better without you.
”Slide16
16
Trust: Sufficient confidence in another person to be vulnerable to their actionsSlide17
Trust and
CollaboratingTell your partner about a time when:Your trust was violated in the work
setting
You had to build scientific trust. What do you remember most about doing it?Slide18
Types of Trust
Rational/instrumental trust – built on calculations of the relative rewards for trusting or losses for not trusting
Common cognition based trust –
built on shared interpretive frameworks and similar understanding of a collective task
Competence based trust
– built on the confidence in people’s skills and abilities, allowing them to make decisions and train
others
Relational-identity based
trust
– built on a perception of perceived compatibility of values, common goals, emotional/intellectual connectionSlide19
Trust and the Team
Trust goes hand-in-hand with your scientific confidence in the results generated by your:Postdoc, Collaborator, Colleagues, etc…If trust is never established or damaged once formed…confidence will slipThe relationship itself drives your perception of other’s technical and intellectual abilities
Trust affects how one assesses the future behavior or another person and how one interprets their past and
present actions.Slide20
Open
and Honest Discussion: How ToAll input is valuableAny team-member can challenge an assertionAny team member can raise
a concern
Every team-member is allowed to express his attitudes,
desires,
and needsNo speaker should be prevented from expressing himselfAll team-members agree to participate actively when they have the information to do so
Adapted from The Ideal Speech Situation - Jürgen
HabermasSlide21
Vision
Vision impacts organizational performance, shapes people’s views of leadership, and improves group effectiveness. Vision is a key to successful leadership, and is central to strategic planning. It creates the spark that lifts organizations beyond the mundane.
O’Connell et al. Group and Organization Management 36: 102 (2011) Slide22
Elevator Speech
You are in the elevator with a member of your institution’s leadership who just acquired a 1M gift from a donor. She is looking for projects to fund and she asks you to explain the value of your project and the expected outcome.What do you say?
(you have 30 seconds)
22Slide23
Person 1: Describe the Vision for
a project you have just initiated or are considering startingPerson 2: Restate what you heard
Groups of Three
Person 3: Is it clear? What is missing
? Is it too broad? Narrow?Slide24
Establishment of Research Teams
Successful research teams can be initiated both from the top down and from the bottom upRegardless of approach, support from the top is critical for team successSlide25
25
Model of Team Development
Bruce Tuckman, 1965, 1977Slide26
Interviewing and Hiring Models
Values-based interviewsThis interviewing approach is designed to learn about the values of the candidate and to determine if they match those of the “
ideal candidate
”
Performance-based interviews
This interviewing approach asks the question of whether the person being considered for the position can actually do the job
for which s/he is being considered
Behavioral-based interviews
This approach focuses on understanding
how an applicant would behave in very specific circumstances. Slide27
27
Model of Team Development
Bruce Tuckman, 1965, 1977Slide28
28
Model of Team Development
Bruce Tuckman, 1965, 1977
Threats:
Power
Status
Autonomy
Challenges:
trust, personality styles, style under stress, style in conflict, competition for power, autonomy, status, language, culture, and poor listeningSlide29
Storming is Important
Creates a new framework for the teamProvides source of energyIs not “optional” – must occur, so make the most of itIf you don’t – the team will not mature past a superficial level of interactionSlide30
Productive CollisionSlide31
What is Expected from a Collaborator?
What did you say?Slide32
32
Leaders
Set Clear
Expectations
Provides a scaffold for building deeper trust
There are no secrets or surprises and there is a strong platform for discussion
Communication
Regular Meetings with Clear Agendas
Authorship
Conduct of Investigation, Research…
Technical SupportCareer DevelopmentEvaluation Criteria, etc….Slide33
What is the #1 issue that causes problems in a collaborative research effort?
http://learning.ucdavis.edu/LabAct/
33Slide34
34
Prenuptials for Scientists:
Collaborative Research Agreements
Categories to cover
Goals of Collaboration
Including…when is the project
“
over
”
?Who Will Do What?
Expectations, responsibility and accountabilityAuthorship, CreditCriteria, attribution, public comment, media, IPContingencies and CommunicatingWhat if …? and Rules of engagementConflict of InterestHow will you ID conflicts? And resolve them?Slide35
35Slide36
The Value of Diversity
Diversity is an asset when it is assumed that insights, skills, and experiences developed as members of different identity groups are a valuable resource that the workgroup can use to rethink its primary tasks and strategies.Slide37
Managing Diversity: Harnessing Differences
Essential Differences – disciplinary world-views, methodologies, technologies, criteria for credit and authorship.Require integrationIncidental Differences – personality styles, work habits, identity factors – race, gender, etc.Require effective management but depends on degree of scientific integrationSlide38
Diversity and a Tech Team
Technology development is for “everyone” If tech teams aren’t diverse, innovation is at riskDiverse perspectives are criticalConsider HP’s recent fiasco with regard to its facial recognition software Diversifying tech teams makes stronger products as well as strategies to recruit diverse techies
Facial Recogntion and HPSlide39
Still, no matter what type of collaboration…
Collaborative partners face difficulties:Poor listening and new languageConflicts over goals and methods to achieve themSquabbles about validity of conceptual frameworks
Competition for influence, power, recognition, …
Threat to ego and/or status
Inability to integrate diverse perspectives
Institutional disincentives—stress disciplinary competence vs. out-of-box
thinking
Difficulty finding funding and publication
outletsSlide40
Motivating Team Identity
The Sweet Spot
Where personal strengths and passions align with essential work in a setting which provides opportunities for challenge and growth.
Where individuals are the most valued and their contributions most valuable.
Maximize the Value of each Individual:
Aim to increase the overlap
among these three
circles, while keeping in mind the changing contents within each circle.Slide41
Trust
Membership (Building a Team)Shared VisionGetting and Sharing CreditConflict ResolutionAdversarial CollaborationCommunication and Negotiation
Team Dynamics
Team Networks and Surrounding Systems
Challenges to the Success of Scientific Teams
Fun !!!!!!!!!!!!!
LeadershipSlide42
Sharing Credit
Samantha Levine-FinleyAssociate Ombudsman, NIH OD
We Welcome Your Feedback:
Michelle
LMBennett@NIH.GOV
Howard
GadlinH@OD.NIH.GOV
t
eamscience.nih.gov