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Vendor Relations FFY17 Highlights Vendor Relations FFY17 Highlights

Vendor Relations FFY17 Highlights - PowerPoint Presentation

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Uploaded On 2018-11-01

Vendor Relations FFY17 Highlights - PPT Presentation

Roxanne Cade June 13 2017 Nutrition Services Directors Identify the compliance status of authorized WIC vendors for the 1 st and 2 nd quarter of FFY17 Identify the status of the application process for Application Period 1 and Period ID: 708780

wic vendor performance ffy17 vendor wic ffy17 performance period inventory application food year agreement vendors total 2nd open group

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Presentation Transcript

Slide1

Vendor Relations FFY17 Highlights

Roxanne Cade

June 13, 2017

Nutrition Services DirectorsSlide2

Identify the compliance status of authorized WIC vendors for the 1st

and 2nd quarter of FFY17Identify the status of the application process for Application Period 1 and Period 2

Identify the status of the re-authorization process of 2-year Agreements expiring on September 31, 2017

ObjectivesSlide3

Vendor Performance for FFY17Slide4

Vendor Performance for FFY17

Number of Sanctions Received

1

st

& 2

nd

Quarter of

FFY2017

Type of Sanction

1

st Qtr2nd QtrStale Dated Foods7156Price Not Marked Clearly on WIC Food Items80Failure to Enter Price Before Participant Signature11Failure to Provide WIC Participant With Receipt00Failure to Check WIC ID Card00Inadequate Inventory of Infant Formula6253Inadequate Inventory of 2 or More WIC Items228Provide Unauthorized Items in Exchange for WIC Vouchers00Charging Tax00Pattern of Reimbursement Exceeding WIC Inventory00Total164118

Highest 2

Sanction TypesStale Dated FoodsInadequate Inventory of Infant Formula

Total

Sanctions

282Slide5

Vendor Performance for FFY17

Disqualifications

Stocking and Selling Expired Foods

Inadequate Inventory

of Contract Formula

Pattern of Claiming Reimbursement for Sale of Supplemental Food Exceeding Store's Documented Inventory for That Supplemental Food

Total State

Disqualifications

9Slide6

Vendor Performance for FFY17Slide7

Vendor Performance for FFY17

3 Highest Reason

for Termination

Store

Closure

2nd

Qtr

7

Termination for Cause – 2nd Qtr3Store Closure– 2nd Qtr3Total Terminations18Slide8

Vendor Performance for FFY17Slide9

Vendor Performance for FFY17Slide10

Vendor Performance for FFY17

Number of Complaints Received For

1

st

& 2

nd

Quarter of

FFY2017

Type of Complaint

1

st Qtr2nd QtrSubstituting WIC Approved Food Items12Minimum Inventory Not Met57In Store Promotions ( e.g. Buy One, Get One; Coupons)01Customer Service01Issues Redeeming for WIC Approved Foods Using CVVs40Signature on Vouchers21USDA Referral10Issues with Freshness of Contract Formula20Issues with Freshness of WIC Approved Foods20Issues with Shelf-Talkers30Fraud10Participant Denied Purchase of Selected Food Items129Issues Redeeming Vouchers (Invalid)01

Total

3322

Highest 2

Complaints

Types

Participant Denied Purchase of

Selected Food Items

Minimum Inventory Not Met

Total

Complaints

55Slide11

Data for Open Application Period 1 Slide12

Application Period for Vendors

Open Application Periods:Period 1: October 1st

– December 31stPeriod 2: March 1st – May 31st

Period 2:

Application submission period open for new vendor authorization ended on May 31, 2017.Slide13

Data for Open Application Period 2 Slide14

Re-Authorization - 2-Year Agreement

Current 2-Year Agreement(s) Expire on September 30, 2017146 Non-Corporate Vendors Impacted

41 Applications Received and on Pending StatusNew Agreement PeriodStarts on 10/1/17 and ends on 9/30/19

2-Year Agreement Holders

Peer Group A

Small Vendors

52

Peer Group B

Medium

Vendors

19Peer Group DLarge Independents45Peer Group FPharmacies30Total1462-Year Agreement Holders116- Grocers30- PharmaciesSlide15

Thank You

Any Questions?Slide16

Contact Information

Georgia WIC Program

Office Of Vendor Management

2 Peachtree Street, NW, Floor 10

Atlanta, Georgia 30303

Roxanne Cade

Manager of Vendor Relations & Administration

Direct Email

:

Roxanne.Cade@dph.ga.gov

Direct Line: 404-657-2889Main Office InformationEmail: wic-vendor.relations@dph.ga.gov Phone: 404-657-2900 and 866-814-5468 Contact Hours: 8:00 am - 5:00 pm EST; Monday – Friday