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Lean Thinking Evolution Origins of Lean Thinking...? Lean Thinking Evolution Origins of Lean Thinking...?

Lean Thinking Evolution Origins of Lean Thinking...? - PowerPoint Presentation

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Lean Thinking Evolution Origins of Lean Thinking...? - PPT Presentation

Lean Thinking Evolution Venetian ship builders Carthaginian navy 18 th century RN frigate gun WW2 Boeing B17 bomber Colt Armoury My great uncles WW1 Waltham watch Development of Lean Lean Thinking Evolution ID: 719806

thinking lean amp evolution lean thinking evolution amp services waste development lean

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Slide1

Lean Thinking EvolutionSlide2

Origins of Lean Thinking...?

Lean Thinking Evolution

Venetian ship builders

Carthaginian navy

18

th

century RN frigate gun

WW2 Boeing B17 bomber

Colt Armoury

My great uncle’s WW1 Waltham watchSlide3

Development of Lean

Lean Thinking Evolution

FW Taylor & Scientific Management

W Edwards Deming

Henry Ford

Masaaki Imai

Schonberger

TWI

Frank

WoollardSlide4

“The Machine that

Changed the World”

Term

lean

first popularised in 1990 bookWomack, Jones & Roos - MIT study

Illustrated performance gap between Japanese & western automotive industriessuperior performance due to “lean production” ‘Lean’ -ie used less of everythingHUMAN EFFORT, CAPITAL, SPACE, STOCK, TIME - in all activities

Lean Thinking EvolutionSlide5

“Lean Thinking”

Lean Thinking

(Womack & Jones, 1996)

Demonstrated application in other sectorsDescribed range of tools & techniquesLean ‘vocabulary’, egKaizen, Kaikaku, Hoshin KanriJIT,

Muda“Lean Principles” put forwardLean Thinking Evolution

Great packaging job!”Slide6

Five Lean Principles

Specify what creates

value

from the customers perspective

Identify all steps across the whole value stream

Make those actions that create value flow

Only make what is pulled by the customer just-in-time

Strive for perfection by continually removing successive layers of waste

Lean Thinking Evolution

How valid are the 5 principles today?Slide7

Evolution of Lean

Thinking into 21

st Century

“From Prescription to Contingency”

Four broad stages identified:AwarenessShop Floor

Value StreamValue SystemSee

paper “Learning to Evolve”

Lean Thinking Evolution

Lean exists at 2 levels

Strategic

Operational

Strategic universally applicable; operational tools not universally applicable

Lean

production

for the shop floor tools (TPS); lean

thinking

for strategic value chain dimensionSlide8

Development of Lean Thinking

Sectors

Lean Thinking Evolution

Auto Manufacturing

OEMs, supply chain, 1

st , 2

nd tier

logistics, transportation, retailing

healthcare, defence, local govt

financial services, insurance, legal

repair & maintenance, back office

Distribution

Construction

After Sales Services

Food Chain

Consumer Services

Public Services

aerospace, other manufacturing, process industries

Other Manufacturing

1990

?Slide9

“Lean Solutions”

Solve my problem completely

Don’t waste the my time

Provide exactly what I want

Deliver value where I want itSupply value when I want it

Lean Thinking EvolutionSlide10

Lean in Services...Issues

Impact of

characteristics

of services on approach to process improvementAlso wide diversity /

types of services Nature of value in servicesAdded complexity in

public servicesApplying tools developed for the world of manufacturing????Difficulty in classifying services

Development of new avenues of thought, use of concepts, techniques from other disciplinesLean Thinking EvolutionSlide11

“Systems Thinking”

John Seddon

Lean Thinking EvolutionSlide12

Sustainable System Lean Management

Lean Thinking Evolution

Source: P. Hines, P. Found, G. Griffiths & R. Harrison, Staying Lean, 2007

Lean ManagementSlide13

Top 10 Reasons for Lean Failure

Lack of a clear executive vision

Lack of an effective communication strategy

Failure to create and communicate a real sense of urgency

Poor consultation with stakeholders

Lack of structure methodology and project managementFailure to monitor and evaluate the outcomeFailure to mobilise change champions

Failure to engage employeesAbsence of a dedicated and fully resourced implementation team

Lack of sympathetic and supportive Human Resources policies

Lucey, Bateman and Hines, 2005Lean Thinking Evolution

Development & Latest ThinkingSlide14

Fake Lean & Real Lean:

Learning from The Toyota Way

“90% of problems in business are caused by management, 10% by the workman”

F.W Taylor 1912Lean Thinking Evolution

Respect for People

Continuous

Improvement

Fake Lean

Real

Lean

Emiliani, 2007Slide15

Jim

Womack

Lean Thinking EvolutionSlide16

Lean Leadership

Lean Thinking Evolution

Dan Jones Lean Summit, November 2011Slide17

So What is Lean About?

(more than just waste..)

Lean Thinking Evolution

Mura (Unevenness)

Muri (Burden)

Muda (Waste)Slide18

Muda, Muri, and Mura

Muda -

waste - non value added

Muri – overburden pushing a machine, person, or process beyond natural limits. Leads to long queues. Mura - unevenness - non steady flow; slow down but work steadily. Launch work evenly

Mura and Muri lead to MudaLean Thinking EvolutionSlide19

The Term ‘Lean’

Much debate about its name

Negative connotation

‘lean & mean” etc

Lean’s association with downsizing

W&J ‘regret’ the labelSome confusion“lean sigma”, “lean manufacturing”

BUT: it really does not matter what you call it!Continuous Improvement

xxx Production System, The Unipart Way etcSystems Thinking

Lean Thinking EvolutionSlide20

Lean Thinking Development

Underlying thinking not suddenly invented /emerged

‘Lean’ ways have always existed

Several academics & industrialists have contributed to its development

W&J framework important

Evolving nature & emerging themes‘Traditional’ lean ≠ service leanSustainability a key issuelean management >>> lean leadership

Need for a contingent approachNot prescriptive

Lean Thinking EvolutionSlide21

Lean Thinking is …

Lean Thinking Evolution

Understanding & focus on customer value & demand

Creating capacity to do more

Improving the flow of productive

activities - throughput

Reducing lead time

Continuous improvement

By

Removing

Waste

Taking a whole

system perspective

Improving quality

a

Growth

Strategy…an Improvement StrategySlide22

A Lean ‘Business System’…

Lean Thinking Evolution

“A lean business system aims to create

strategic

,

process

and

functional excellence for organisations.

An effective lean strategy

creates/releases capacity

and focuses on activities that are valuable to customers and stakeholders, promotes

effective flow

and a culture of

continuous improvement

and

engagement

.”Slide23

Lean Thinking…In Short

Lean Thinking Evolution

Delivering

appropriate customer

value with the minimum

of resources.Slide24

Holistic Perspective on Lean

Holistic

, ‘systems’ approach to lean improvement

Lean  more than simply improving processes through the application of tools Successful

lean organisations… employ lean strategies, apply lean

leadershipunderstand the need for an engaged, empowered workforceMany different ‘lean’ methodologies

Organisations require their own, bespoke solution for sustained implementationa contingent approach

to lean

Lean Thinking EvolutionSlide25

Bicheno’s 5 Revised Principles

Value

for Customers, Stakeholders, and Environment

Waste (Muda)Value demand vs

Failure DemandSystem end-to-end value streams

holistic, integrated, with feedbackFlowAdd value without interruptionMuri (overburden and capacity overload), Mura (unevenness, variation, amplification.)

PerfectionPeople

Lean Thinking EvolutionSlide26

Lean Principles Revised

Bob Emiliani

Lean Thinking EvolutionSlide27

New

Thinking…?

“There is nothing new

under the sun” Ecclesiastes 1:9“There is nothing new under the sun…

…but there are lots of old things

we don't know”. Ambrose Bierce, The Devil's Dictionary

Lean Thinking Evolution