PPT-Listening to the Voices of Citizens

Citizen Feedback through ICT Tools Smart Rwanda Days Kigali Rwanda June 17 2013 Saki Kumagai The most common form of citizen voice Voting What is Citizen Feedback Voice But citizen feedback voice . Managers and employees use their listening skills to increase productivity and profit, build employee morale, mainstream business procedures and practices, meet changing consumer needs, and improve customer relations.. Charles L. Wasson, III, CPCU. Sandy Wasson & Associates Insurance, Inc.. clwasson@wassonandassoc.com. 727-392-4400. Christopher J. Denicolo, . J.D., LL.M.. Gassman Law Associates, P.A.. christopher@gassmanpa.com. We have two ears and one mouth so that we can listen twice as much as we speak. ~ Epictetus. Of the time spent communicating each day, . 45% . is devoted to listening.. Usually a person only remembers about . Three Kinds of Listening:. Passive:. Hearing music playing in the background while we perform other tasks . Unconscious:. Hearing “. Muzak. ”, such as elevator music or music played in the dentist’s office and hardly noticing it.. Presented by. Slaying Dragons. Voices of Depression . is a play based on the publication . I Have Not Picked Up My Dinosaurs Yet Today. . . The book and the play were both written by Helene Meyer, Founder and Artistic Director of . “If . children can’t say it – they can’t write . it.”. Why are . ‘Speaking . and . Listening’ skills . so . important. ?. Speaking and listening are at the heart of children’s learning. Children need to be confident communicators and active listeners in order to learn about the world they live in. Language skills are crucial, and . A SOCIAL . CONSTRUCTIONist. perspective. 15. TH. June 2012. s. ally.mcmanus@commlinks.co.uk. PERCEPTION. POWER. PERSPECTIVES. Sally McManus . MSc Mental Health Leeds Metropolitan University 2011(Supervisor : . April . 6. th. . 2012. Today. Quiz 2: Next Friday (April 13. th. ). Explain ‘listening – discussion task’. Continue . theme 2: Tone (emotion and context). Listening-Discussion Task. Each week you will:. The Reader’s Digest Version. Listening. Pair up with someone you don’t know (or who you know least).. Choose who will be the speaker and who will be the listener.. Listener. : Your role is to listen intently- no asking questions. the . lead. The . municipality. is . rethinking. . ----------------. service. community. citizen. . involvement. municipal. . involvement. Vanguard. rearguard. building. . code. . violations. life. Notebook paper (for notes). Handouts on Table: . Listening Guide. Article. Things to Do:. Opener- . On the back of the handout you received. Notes: . Music in the Renaissance (on paper to keep). Application: . 1. Hearing vs. listening . - Hearing . is a physical process in which sound waves enter the ear, but listening is a skill. We only remember 25% of what we hear.. 2. Definition . – a complex process that involves being mindful, physically receiving messages, perceiving, responding and remembering. Notebook paper (for notes). Handouts on Table: . Listening Guide. Article. Things to Do:. Opener- . On the back of the handout you received. Notes: . Music in the Renaissance (on paper to keep). Application: . Native VOICES Study Goals. Improve . our understanding of sexual norms and risk/protective factors . among Native youth. Produce an evidence-based HIV/STD intervention that addresses the . unique needs .