PPT-FY23 CX Action Plan Office of Field Operations

FY23 CX Action Plan Office of Field Operations Small Business Administration Completed Summer 2021 FY21 Capacity Assessment Reflection Summary 2 What were proud of this year The Office of Field Operations demonstrated agility realigning. Allen Business Center Presidents O64259ce Anderson Biological Laboratories MD Anderson Hall MD Dean of Architecture Baker College James A Baker College Masters House Baker Hall James A III 7 Dean of Social Sciences James A Baker III Institute State-Managed Plugging Overview. Presenter: Clay Woodul. Presentation Overview. Organization. Responsibilities. Activities. Field Operations Austin. Complaint Monitoring . Enforcement Referrals. State Managed Plugging Program. Sean P. Nelson, Vice President for Finance and Administration. Board of Regents Business and Finance Committee. October 5, 2023. FY23. . Total. . Unrestricted. . Balances. Overall, the total . Unrestricted Balances . Department of the Treasury. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Through continuous engagement with a wide range of taxpayers, taxpayer representatives, tax professionals, employees, and other stakeholders including private industry we developed a comprehensive taxpayer experience strategy, proposal to update the IRS organizational structure, and comprehensive training strategy. These efforts give us an incredible opportunity to make significant improvements across our operations by developing innovative approaches to the future of tax administration. U.S. Department of Education. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Culture and Organization . Creating our New Product Design Team. Division of Energy Employees . Occupational Illness Compensation . Department of Labor. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Measurement: . ®. Centers for Medicare & Medicaid Services/HHS. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Rapidly implemented changes to HealthCare.gov to support Administration priorities for... Centers for Medicare & Medicaid Services/HHS. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Continued to launch major improvements to Medicare.gov as part of the eMedicare initiative,... Small Business Administration. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. The Office of Field Operations demonstrated agility, realigning operations in coordination with agency offices... Department of Commerce. Completed Summer 2021. FY21 Capacity Assessment Reflection Summary. 2. What we’re proud of this year:. Based on lower customer satisfaction scores on the website, we reviewed both quantitative and qualitative data and... FY23 CX Action Plan Federal Housing Administration US Department of Housing and Urban Development Completed Summer 2021 FY21 Capacity Assessment Reflection Summary 2 What we’re proud of this year: In 2019, HUD explored the senior’s FY23 CX Action Plan Passport Services Department of State Completed Summer 2021 FY21 Capacity Assessment Reflection Summary 2 What we’re proud of this year: We continue to recover from the pandemic’s impact on passport operations. Limited FY23 CX Action Plan Internal Revenue Service Department of the Treasury Completed Summer 2021 FY21 Capacity Assessment Reflection Summary 2 What we’re proud of this year: Through continuous engagement with a wide range of taxpayers, FY23 Program Revenue Balances Review Sean P. Nelson, Vice President for Finance and Administration Board of Regents Business and Finance Committee October 5, 2023 FY23 Total Unrestricted Balances Overall, the total Unrestricted Balances are