From Creation to Cultural Shift Erica Werpetinski amp Meghan Bernstein Who we are Larkin Street Youth Services San Francisco CA The mission of Larkin Street Youth Services is to create a continuum of services that inspires youth to move beyond the street We will nurture potential promo ID: 606409
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Slide1
The Larkin Street Outcomes Lifecycle:
From Creation to Cultural Shift
Erica Werpetinski & Meghan BernsteinSlide2
Who we are
Larkin Street Youth Services
San Francisco, CA
“The mission of Larkin Street Youth Services is to create a continuum of services that inspires youth to move beyond the street. We will nurture potential, promote dignity, and support bold steps by all.”
Erica Werpetinski, MBA
Associate Director, Research and Evaluation
Meghan Bernstein, MPA
Manager of Program EvaluationSlide3
Introductions
Your Name
Your Organization
What do you hope to get out of this workshop?Slide4
Workshop Overview
Introduction to Larkin Street
The Outcomes Lifecycle
Takeaways
Discussion/QuestionsSlide5
Introduction to Larkin Street
Larkin Street offers a broad continuum of services providing youth with alternatives to street life and opportunities to achieve long-term self-sufficiency
Safe and Stable Housing
Two Years Post-Secondary Ed
Self Sustaining Employment
Physical and Emotional Wellness
Four OutcomesSlide6
Larkin Street’s Theory of ChangeSlide7
Larkin Street At a Glance
Agency Profile
Totals in 2015
Staff
205
Programs
>12
Youth Housed
~300
Youth Served
2,500
Average Client Age
21
Youth Exits to Stability
81%
Sources of Revenue
56% Public Revenue
44% Individual, foundations, eventsSlide8
Outcomes LifecycleSlide9
Outcomes LifecycleSlide10
Cultivate
Buy-in
Cultivate
Buy-in
Cultivate
Buy-in
Outcomes LifecycleSlide11
Develop Outcomes Framework:
Long-Term OutcomesSlide12
Develop Outcomes Framework:
Outcomes LadderSlide13
Develop Outcomes Framework:
Outcomes ExamplesSlide14
Cultivate Buy-in
Don’t Let This Be You!Slide15
Cultivate Buy-in
Connect to Mission/Vision
Relationship-building
Cultural Humility
Varied Communication
MechanismsSlide16
Collect Data
Implementation of Client Database
Group and Individual Trainings
Transfer of Ownership/Accountability
Customized Reports to Monitor PerformanceSlide17
Cultivate Buy-inSlide18
Cultivate Buy-inSlide19
Measure Results
Prioritize outcomes and create customized reports
Develop additional reports to provide a complete analysis of the results
Be intentional about purpose and provide feedback based on what’s most useful and accurate for key stakeholdersSlide20
Cultivate Buy-in
Present results to various audiences via multiple channels
Management and staff meetings, program sites, email updates, agency intranet
Hold individualized meetings to continue to build relationships and utilize results
R&E:
With just a few clicks you can run customized outcome reports on your own!
Programs:
I can’t wait to use them in staff supervision!Slide21
Share Results
BANK ACCOUNT
85% of youth will establish a bank account
INCOME SOURCE
90% will acquire an income source in order to pay rent
BUDGET
90% of youth will be able to create and manage a personal budget
HS Diploma/GED
90% will have received their H.S. diploma or GEDSlide22
Share Results: Short Term Outcome Slide23
Share Results: Short Term Outcome Slide24
Share Results: Intermediate Outcome Slide25
Share Results: Intermediate Outcome Slide26
Collaboration
Work with programs to determine how to improve results
Agency-wide budget template
Implement ways data can actively be used in programs
Supervision, staff meetings, quality assurance
Develop clarity on all outcome goals/measures –
2-way street, with both R&E and program inputSlide27
Collaboration
Generate ongoing discussion around process, outcomes, and implications – determine what’s working, what isn’t, and how feedback mechanisms can be improvedSlide28
Modify Outcomes Framework
Focus on concrete, objective, and actionable goals (feedback from program staff)
Modify measures where necessary
Identify overlap and streamline goals to create a more clear and concise framework
Work in progress…Slide29
Takeaways
Address lack of knowledge/skills with customized training
Provide tools to enhance monitoring & accountability
Ensure clarity & consistency of message
Continue frequent communication – 2-way street
Build & strengthen relationships: bridge the Data-Program gapSlide30
Feedback
Questions/Discussion