PPT-Hospitality Travel and Tourism

A service Marketing Perspective Tourism industry and Its Characteristics Marketing in tourism and hospitality As the production and consumption experiences are inseparable it is impossible to sample a tourism service before purchase. Chapter 1 – Defining Hospitality and Tourism. Segments of Hospitality & Tourism. Lodging. Food Service. Travel. Tourism. Sports & Entertainment Events. Hospitality Industry. Group of businesses composed of establishments related to lodging and food-service management. . Katija Vojvodić. University of Dubrovnik. Department of Economics and Business Economics. ToSEE - Tourism in South East Europe . 3rd International Scientific Conference . Sustainable Tourism, Economic Development. of Hospitality. Objectives. Explain . the importance of the hospitality industry to the economy.. Describe . the diversity of the hospitality industry.. Differentiate . among the five segments and give an example of one business in each.. Distributing the offer. Lecture objectives. Define the role of distribution in the hospitality and tourism industries. Explain the functions of travel and tourism intermediaries from a hospitality perspective. CHRISTIAN STIPANOVIC, PhD, Full Professor. ELENA RUDAN, PhD, Assistant Professor. PETRA PERŠIN, Student. University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija. ToSEE. - Tourism in South East Europe . Standard 1. What is Hospitality?. “The reception and entertainment of guests, visitors, or strangers with liberality and good will”.. Oxford English Dictionary. Three Main Objectives of Hospitality. Accommodation . Whether you are interested in starting a quaint family-run hotel or a remote wilderness lodge, the accommodation sector is full of possibility. Since 2012, the accommodation sector has seen an increase in its contribution to the Canadian Gross Domestic Product and a rise in employment (Statistics Canada).. Agnieszka Sawińska. University of Szczecin, Poland. ToSEE - Tourism in South East Europe . 3rd International Scientific Conference . Sustainable Tourism, Economic Development. . and Quality of Life. The Tourism Industry provides hotels, restaurants, entertainment, etc., for those who are traveling. This industry caters to the tourist.. Tourist. : people who travel or visits a place for pleasure. Tourist usually sightsee and stay in hotels.. Vocabulary. Arsonist. Burglar. Criminal. Hazard. OSHA Natural Disaster. Security . Terrorist. Thief. Threat. Hospitality. Services. (. 3. rd. ed.) (pp. 235 - 236). . Major Categories of Threats to Security. Tourist. : . people traveling . to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other . purposes. Passport. : . passport use goes back to 12th Century . Chapter 1 – Part 1. Bellringer. What do you think of when you hear the word Hospitality?. Hospitality Industry. Hospitality – means meeting the needs of guests with kindness and goodwill. . Hospitality Industry – Provides services to people away from home. Overview. Charlotte City Council. May 14, 2018. Presentation Purpose. Role of . hospitality and tourism . investments in growing jobs and economic impact. Explain hospitality and tourism tax . revenues, expenditures, and restricted uses. Hospitality Past, Present, & Future Chapter 3 Early History The hospitality industry probably began with the Sumerians. 4000 BC lived in a region near the Persian Gulf (Mesopotamia) Sumerians built taverns and served beer to people in the surrounding areas (some of the first hospitality businesses)