C ompetition in TwoSided B usiness M odels M Mahdi Tavalaei University of Surrey UK Juan Santalo IE Business School Spain Annabelle Gawer University of Surrey UK ID: 718156
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Slide1
The Impact of Within-Side Competition in Two-Sided Business Models
M. Mahdi Tavalaei (University of Surrey, UK)Juan Santalo (IE Business School, Spain)Annabelle Gawer (University of Surrey, UK)
2017 Platform Symposium, BostonSlide2
BuyersGamersUsersConsumersReadersShoppers
SellersGame publishersApp developersMerchantsAdvertisersRetailerse-Commerce portalsVideo game consolesOperating SystemsPayment CardsYellow PagesShopping MallsTwo-Sided Platforms
2
Two-sided platforms
creates value
by
connecting two distinct
groups (
sides
) that are subject to cross-side network effectsSlide3Indirect Network Effects Lead to Cross-Subsidization Strategy
3The utility of agents on one side depends on the number of agents on other sides;(Positive) indirect network effect = Cross-side network externalities
(Armstrong, 2006; Rochet & Tirole 2003, 2006)Divide-and-conquer pricing strategyIncentivize (subsidize) one side & Extract extra utility from other side (monetize)
Internalizing the externalities between the two sides
(
Belleflamme
&
Peitz
, 2010;
Caillaud
&
Jullien
, 2003; Rochet & Tirole, 2003, 2006)Slide4Research Question
QUESTION: Do platform business models affect firm performance, when responding to a change in the competitive environment?This is a hard problem to study empirically: As generally, firms that operate platform vs
non-platform business models often belong to different industries and have fundamentally different characteristics, which make them NOT-COMPARABLEWHAT WE DO:We find an industry where firms with platform business models co-exist with non-platformsWe take advantage of a quasi-experiment: A change in regulation (exogenous shock) which affects both typesWe study the impact of
a change in competitive environment (
increasing
competition within one
side)
on:
Similar firm’s (in the same market) performance and response
(p
ricing
strategy),
The only difference between firms
: whether they had adopted a
two-sided business model or not.
4Slide5Empirical Context
5
Buy ticket
Use aeronautical services
Rent commercial space
Focal firms = airports
Commercial
retailers care more
about the presence of airlines than vice versa
.
Both groups are subject to
competition/congestion
effects.
(Armstrong, 2007; Gillen, 2011)
Some airports adopt a platform business model, while others do not
Airport Industry
Buy commercial productsSlide6Airports: Commercial side Revenue and Airside Revenue
6Airports revenue from retail = Max (% royalty of retail sales; minimum Annual Guarantee)Slide7
Platform vs. Non-Platform AirportsTwo pricing approaches for setting price for airlines
7“Residual”
“Compensatory”
“Airside Operating Expenses”
=
Airport
expenses due to airline use and operation of airport facilities
A
A
“Commercial Side Revenue” =
Airport
net revenue coming from
Commercial Side
B
B
“Airside Price” =
Price that airports charge airlinesfunction(A
-B)
function(A)
“Residual” = Platform Business Model
“Compensatory” = Non-Platform Business Model
Some airports adopt “Residual pricing”:
Airports
have a unique profit and loss account. There is
cross subsidization.(Signatory
) Airlines are subsidized by revenue from retailers
THIS MAKES THEM “PLATORM AIRPORTS”
Other airports adopt “Compensatory pricing”:
Airports
have two separate profit and loss
accounts. There
is no cross subsidization.
Two separate profit
functions to be
maximized.
(e.g.,
Doganis
, 2005; Forsyth, 2004
)
THIS MAKES THEM “NON-PLATORM AIRPORTS”Slide8Empirical Context
8Only in platform airports (“Residual”) :Airlines are subsidized by the retailer side
Commercial retailers are the monetized sideAirports
Use aeronautical services
Rent commercial space
Buy commercial products
subsidized
Buy tickets
monetizedSlide9Airline Subsidization: Anecdotal Evidence
“If the nonairline revenues are high in a given year, the landing fee for the airlines may be quite low. In recent years, several airports—including Los Angeles and Honolulu International—have approached a “negative” landing fee." (Airport System Development; Washington, D. C.: U.S. Congress, Office of Technology Assessment, OTA-STI-231, August 1984)"At the busiest residual airports, airline fees can be exceptionally low. In 1999, for example, Honolulu charged no landing fee because the residual covered all airfield costs!” (de
Neufville & Odoni, 2003)9Slide10Exogenous Shock: AIR-21, a
Regulation that Increases Competition within AirsideWendell H. Ford Aviation Investment and Reform Act for the Twenty -First Century
(AIR-21)Enacted in year 2001Mandated covered airports to diminish entry barriers for new airlines and foster within-airport competition among airlines.
Coverage
criteria:
account
for more than 0.25 percent of enplanements at U.S. primary airports (
large & medium hubs
)
are
highly
concentrated by a few airlines (controlling more than 50 percent of
traffic by two airlines)
Snider & Williams (2014) report that
AIR-21 significantly decreased airline fares on routes linked to the covered airport.
10Slide11
What the paper does11
Price charged to commercial retailers(COMMERCIAL SIDE)
Increase of intragroup competition among airlines
(due to AIR-21)
Airport financial performance
For platform vs. non-platform airportsSlide12How AIR-21 could affect Demand from Airside, and Effect on Commercial side
12AIR-21
Entry to AirsideWill passengers spend more, or less, in retail?
Revenue from Commercial Side
Depends on:
number of passengers
composition of passengersSlide13How AIR-21 could have affected Demand from Airside and Effect on Commercial side
13AIR-21
Entry to AirsideWill passengers spend more, or less, in retail?
Diminished Revenue from Commercial Side
Within-Side Airline competition
Increases rivalry among incumbent airlines
Could lead to incumbent legacy airlines closing routes or defecting to other airports, and substitutive entry from Low-Cost airlines
Depends on:
number of passengers
composition of passengers
Low-cost passengers spend less on retail
Decreases
Airport PerformanceSlide14
Entry to AirsideHow platform airports avoided this scenario
14AIR-21
Non-Low-Cost passengers spend more in retail
Airports increase price in Commercial Side
Airport subsidizes signatory legacy (non-Low-Cost) airlines
Cross-Subsidization
Diminished Price
in Airside for Signatory Airlines
Encourages incumbent legacy airlines to remain, and encourages new legacy airlines to sign in, while Low-Cost airlines exit
Increases
Airport Performance
Within-Side Airline Competition
Increases rivalry among incumbent airlines
Could lead to incumbent legacy airlines defecting to other airports, or closing routes, and substitutive entry from Low-Cost airlinesSlide15Hypotheses
15H2. Higher intragroup competition in the airside increases the price for retailers on the commercial side, if they have a platform business model.
H1. When intragroup competition increases in the airside, only airports with a platform business model can increase their financial performance.Slide16Data, Method and Variables
66 U.S. airports (all medium and large hubs) for years 1996-2005 Diff-in-Diff model applying AIR-21 regulatory shock at 200143 covered(treated) vs. 23 non-covered(control) airports
(Snider & Williams, 2014) DVsPerformance: Operating income per passenger AND Operating ROS (from FAA)Commercial side price: Airport’s Commercial (in-terminal) revenue per passenger (from FAA)Airside price: Airport’s Landing revenue per passenger (from FAA)IVs
AIR-21
intervention:
covered/non-covered airports , pre/post regulation dummies
(Treat ×
P
ost)
Airports
’ business
model:
residual vs. compensatory pricing approach (from ACI-NA)
CVs
N
umber of airport owners that serve the same city market (from DOT)
LCC penetration (from DOT)
Average Ticket price (from DOT)H
ub status (from FAA)
Metropolitan income per capita (from BSA)16Slide17Data Overview (platform vs. non-platform airports)
17Slide18Effect of AIR-21 on Airport Performance (Diff-in-Diff): H1
18
H1H1Slide19Effect of
Air-21 on Airport Prices (Diff-in-Diff): H219
H2Slide20
Evidence for number of low-cost airlines goes up in non-platform airports20Slide21Evidence for percentage of non-low-cost passengers goes
up in platform airports21
Passengers flying with low-cost airlines spend less in terminals (Castillo-Manzano, 2010).Slide22Additional Robustness Tests
Regression Discontinuity Design (to deal with the concern about homogeneity of treated vs. control groups)Placebo analysis (to be sure about the exogeneity of the shock)Alternative Measure for Price in Commercial Side (real percentage of the sale that retailers pay to the airport as commercial price, from a subsample of contracts between airport and retailers)
Testing for possibility of manipulation for being in control or treated groupsTesting the potential cofounding effect of Sept. 11th 2001 terroristic attackMore in progress!22Slide23
Conclusion23
Price charged to commercial retailers goes up
Increase of intragroup competition among airlines
(due to AIR-21)
Airport
financial performance
goes up
Only for platform airportsSlide24Specificity of the empirical context
24The results crucially depend on the heterogeneity within the airline sideNot all members of this side are equally valuable to the members of the other sideThe platform offers two types of contracts (affiliation) to the airline side membersSelf-selection from less-valuable side members (here, the low-cost airlines) who opt out of platform-airport signatory agreements
This introduces boundary conditions to our conclusionsBut this can be found in many platforms, so it highlights a useful mechanismIt is also a contribution, as it highlights the importance of types of members within one side Slide25Contributions
First study (to our knowledge) that investigates differences in response/outcome to competitive change in the environment for platform vs. non-platform business models, in the same industry.Among first empirical studies
that study airports from two-sided market perspectivewhich is called for more studies (Gillen, 2011).Highlights the importance of heterogeneity within one side (i.e., how a portion of one side members are valued differently by the other side members) on the effect on the platform performance
25Slide26Thank You!
26Slide27Platform vs. non-Platform Airports before AIR-21 Shock
27Slide28U.S. Airports & Profit S
eeking BehaviorDespite public governance in most of the U.S., their services and financing, they extensively collaborate with the private sector for cost efficiency and service quality objectives. In fact, the government body that owns a U.S. airport often employs only about ten to twenty percentage of the workforce active at the airport.Since U.S. carriers face a very competitive market, they act as a force to push airports toward efficiency and profitability
goals.Many airports in the United States, have in recent years begun to be organized as quasi-privatized airport authorities “[T]his has been driven by the FAA’s need for airports to be self-sustaining”. “[A]lthough social welfare is their fundamental objective, they recognize all other objectives hinge on their ability to invest and grow” (Bailey, 2002; Carney and Mew, 2003; de Neufville,
1999)
It
is quite reasonable to assume that U.S. airports pursue profitability
(
Gillen and
Lall
, 1997,
Marris
, 1963)
28Slide29
Airport Financing SourcesFuhr & Beckers, 200929Slide30Data Overview
30