Inquiry Presented by Pepperdine MSOD Omnicron Class Cycle Forward Learning Group June 2013 Module Objectives Gain basic understanding of Appreciative Inquiry AI techniques Experience the positive impact of AI ID: 1020233
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1. Introduction to Appreciative InquiryPresented by Pepperdine MSOD Omnicron ClassCycle Forward Learning GroupJune 2013
2. Module ObjectivesGain basic understanding of Appreciative Inquiry (AI) techniquesExperience the positive impact of AILearn how and when to use/apply AIExposure to AI resource toolbox for future use
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4. Traditional Problem Solving Vs AIProblem Solving Appreciative InquiryFrom Cooperrider, D. L., Whitney, D., Stavros, J. M. (2008). Appreciative Inquiry Handbook (2nd ed.). Brunswick, OH: Crown Custom Publishing, Inc.
5. Ap-pre’ci-ate, v.,In-quire’ (kwir), v.,“…to value or admire highly; to judge with heightened understanding; to recognize with gratitude.”“…to search into, investigate; to seek for information by questioning.”From Cooperrider, D. L., Whitney, D., Stavros, J. M. (2008). Appreciative Inquiry Handbook (2nd ed.). Brunswick, OH: Crown Custom Publishing, Inc.
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7. AI Exercise – 4 Parts30 mins25 minsNote: Pairs should be within Learning Groups – Trios when necessaryPart IIIPart I & II
8. Pair Interview Questions – Part IInstructions: Person A interviews person B using the following questions. Feel free to take notes to be prepared to report out to your learning group later. (Then reverse Roles)Questions:What would you describe as being a high-point experience while in France, a time when you were most alive and engaged?When were you at your personal best?What are the core factors that made our cohort most effective on this trip?
9. Pair Interview Questions – Part IIInstructions: Follow same process as Part IQuestion:Imagine you have awaken after a long, deep sleep . You wake up and you have just finished the November trip to Costa Rica. Your ideal state has become the reality. What do you see? What happened on the trip? How were things better than the France practicum?
10. Learning Group ExercisePart IIIIn your learning group, share what YOUR PARTNER told you during the interview (everyone should be heard; ~2min per person)Everyone should take notesRecord high point common themes on a flip chartImages of the future: How can you apply this in the future - identify what the group wants to do different for the Costa Rica practicum to make it the best session imaginableBe prepared to share one brief highlight with the cohort
11. Five AI PrinciplesFrom Cooperrider, D. L., Whitney, D., Stavros, J. M. (2008). Appreciative Inquiry Handbook (2nd ed.). Brunswick, OH: Crown Custom Publishing, Inc. In the interest of time we will only cover 2-3 of slides #11-14 (there will not be enough time to do them all)
12. Discovery“What gives life?”The best of what is.AppreciatingDream“What might be?”EnvisioningResults/ImpactDesign“What should be – the ideal?”Constructing thefutureDestiny“How to empower, learn, and improvise?”Sustaining AffirmativeTopicThe AI 4-D Model of Positive ChangeFrom Cooperrider, D. L., Whitney, D., Stavros, J. M. (2008). Appreciative Inquiry Handbook (2nd ed.). Brunswick, OH: Crown Custom Publishing, Inc. In the interest of time we will only cover 2-3 of slides #11-14 (there will not be enough time to do them all)
13. Why AI Works – The 6 FreedomsIn the interest of time we will only cover 2-3 of slides #11-14 (there will not be enough time to do them all)
14. What’s Different About AI?From Cooperrider, D. L., Whitney, D., Stavros, J. M. (2008). Appreciative Inquiry Handbook (2nd ed.). Brunswick, OH: Crown Custom Publishing, Inc. In the interest of time we will only cover 2-3 of slides #11-14 (there will not be enough time to do them all)
15. Creating Engaging AI QuestionsState questions in the affirmativeBegin with a leading questions that builds on affirmative topic choiceGive a broad definition to the topicsInvite participants to use storytelling and narrativesPhrase in rapport talk, not report talkAllow ambiguity because it gives room to “swim around”Value “what is”Spark the appreciative imagination by helping the person locate experiences that are worth valuingConvey unconditional positive regardEvoke essential values, aspirations and inspirationsNote: Every question most begin with a positive prefaceFrom Cooperrider, D. L., Whitney, D., Stavros, J. M. (2008). Appreciative Inquiry Handbook (2nd ed.). Brunswick, OH: Crown Custom Publishing, Inc.
16. Evolution of Uses of AI Over the Last Thirty YearsTimelineLate 1980sEarly 1990sMid 1990’sLate 1990’sEarly 2000sApproachInterviewsFocus GroupsSmall ConferenceLarge ConferenceMega ConferenceScope1-1SamplingMost / all engagedWhole SystemCross-systemsExampleTeam / Small DeptMed/Large DeptPlant / SiteAll stakeholders: Nations / ReligionsPlanning1-2 peopleSmall teamLarge teamLarge team plus consultantsSeveral teams, army of consultantsAcquisition Integration Change initiativesCoachingDiversity InitiativesEmployee Engagement effortsFocus GroupsLeadership & Team developmentMeetingsNew product development Strategic PlanningWork process redesignOrganization culture changeOrganization transformationSurveysAnd many more…
17. Overview of ToolkitList of recommended books on AIFree videos on YouTube Sample presentations (including this one) on AI“Cheat Sheet” AI concepts
18. EXTRA INFORMATION
19. Things to take to FranceExercise Instructions (Louise)Hard copy of presentation (Louise) Job Aides (Kim)Books (Louise – 3, Kim – 1)Markers (Louise) Surveys (Val)