not harder Innovation through evaluation at HYms Penelope Dunn HYMSUniversity of York penelopedunnyorkacuk LadyPGD What eBook use and interface preference Why Variance in ID: 615389
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Slide1
“Work smarter, not harder”
Innovation through evaluation at HYms
Penelope Dunn
HYMS/University of York penelope.dunn@york.ac.uk
@
Lady_PGDSlide2
What?:
eBook use and interface preference
Why?Variance in
cost
Student demand
Over 40% of the reading list titles are available as eBookseBooks are largely viewed as a suitable alternative to/replacement for print
Service Evaluation: Slide3
Evaluation Method:
Focus Groups
Why?
Usage statistics do not tell the whole
story
New approach How?One focus group at each site Pre-focus group questionnaire – quantitative
Focus groups lasted 1 hour– split into two sections
- Discussion & interface specific tasksSlide4
eBook Focus Groups: Results
Supports rather than replaces print
“dip in and out
”
“great for when I go home
” Good alternative if print not available/affordableAccess issues: multiple log-ins & “choppy” internetDownload period too shortToo much variance in design
Extra features not easy to spot/use (& not always wanted)
No standout choice for preferred interface
Slide5
eBook Focus Groups:
Recommendations
Longer download periods
Interactivity
Improved interface design
Optimisation for tablets/eReaderseBook ‘Favourites’ folder‘Search topic’ function on HYMS eBook cross-search Increased availability of dual screen PCsClarity on reading lists
Slide6
Innovation through evaluation
Collection development
Key text books
Specialist items if possible
Improving student experience
Satisfaction with resources = happy studentsForwarding design and usability concerns to providersDevelopment of ‘topic search’ (long term) Evaluate reading lists for clarity and rectify
Discuss potential for more dual screen PCs with IT
Future evaluations
Planning to run more focus groups in 2013/14