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Daisy Goodman, - PPT Presentation

Greg Ogrinc Louise Davies Paul Batalden Frank Davidoff David Stevens D isclosures No financial conflicts The SQUIRE evaluation and revision process were supported by generous contributions from the Health Foundation and the Robert Wood Johnson Foundation ID: 561186

squire intervention work writing intervention squire writing work improvement context process quality contextual draft journal feedback interventions methods outcomes factors reasons problem

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Slide1

Daisy Goodman,

Greg

Ogrinc, Louise Davies, Paul Batalden, Frank Davidoff, David StevensSlide2

Disclosures

No financial conflictsThe SQUIRE evaluation and revision process were supported by generous contributions from the Health Foundation and the Robert Wood Johnson Foundation.Slide3

Objectives

Describe the importance of sharing your improvement work through the published literatureDescribe the process through which the SQUIRE guidelines were developed and revised

Identify key components of the Standards for Quality Improvement Reporting Excellence (SQUIRE 2.0) that distinguish academic, scholarly QI writing Walk through the process of preparing a manuscript for publicationSlide4

Why publication guidelines?

What’s different about SQUIRE?Slide5

Evolution of

SQUIRE: an improvement journey

1st iteration of SQUIRE was produced by experts Both the evaluation and revision process included end-users in evaluating and pilot testing through an iterative processSlide6

SQUIRE 2.0 Development

Evaluation of the initial SQUIRE guidelines (SQUIRE 1.0, 2008)

Assess usability and claritySemi-structured interviews / focus groups with 29 end usersInput from 18 experts (editors, researchers, improvers)Early revisions of versions 1.2 and 1.4Two consensus conferences (Nov 2013 & Nov 2014)Pilot testing of version 1.6 with late revisions44 authors used interim draft to write sections of a manuscriptProvided feedback on utility and understandability of the draft guidelinesSemi-structured interviews with 11 journal editorsVersion 1.8 sent to over 450 individuals around the worldDavies, Louise, et al.

"The SQUIRE Guidelines: an evaluation from the field, 5 years post release." BMJ quality & safety (2015): bmjqs-2015.

Davies, Louise, et al.

"Findings from a novel approach to publication guideline revision: user road testing of a draft version of SQUIRE 2.0." 

BMJ quality & safety (2015): bmjqs-2015.Slide7

SQUIRE 2.0 PublicationsSlide8

Standards for

QUality Improvement Reporting Excellence v 2.0

Provides a framework for writing and thinking about improvement workFamiliar IMRAD format Describes the essential elements to include in a reportFrequently used in planning improvement work- although not the intended purpose of a publication guidelineThe companion E&E explores the meaning of each guideline item in more depthwww.squire-statement.orgSlide9

Components of SQUIRE 2.0:

Title and Abstract

Title and AbstractTitle

Indicate that the manuscript concerns an initiative to improve healthcare (broadly defined to include the quality, safety, effectiveness, patient-centeredness, timeliness, cost, efficiency, and equity of healthcare)

Abstract

Provide adequate information to aid in searching and indexing

Summarize all key information from various sections of the text using the abstract format of the intended publication or a structured summary such as: background, local problem, methods, interventions, results, conclusionsSlide10

Introduction

Introduction

Why did you start?3. Problem Description

Nature and significance of the local problem

4. Available knowledge

Summary of what is currently known about the problem, including relevant previous studies

5. Rationale

Informal or formal frameworks, models, concepts, and/or theories used to explain the problem, any reasons or assumptions that were used to develop the intervention(s), and reasons why the intervention(s) was expected to work

6. Specific

aims

Purpose of the project and of this report Slide11

Methods….

Methods

What did you do?7. Context

Contextual elements considered important at the outset of introducing the intervention(s)

8. Intervention(s

)

Description of the intervention(s) in sufficient detail that others could reproduce it

Specifics of the team involved in the work

9. Study

of the Intervention(s)

Approach chosen for assessing the impact of the intervention(s)

Approach used to establish whether the observed outcomes were due to the intervention(s)Slide12

…More about Methods

10. Measures

Measures chosen for studying processes and outcomes of the intervention(s), including rationale for choosing them, their operational definitions, and their validity and reliabilityDescription of the approach to the ongoing assessment of contextual elements that contributed to the success, failure, efficiency, and cost Methods employed for assessing completeness and accuracy of data

11. Analysis

Qualitative and quantitative methods used to draw inferences from the data

Methods for understanding variation within the data, including the effects of time as a variable

12. Ethical Considerations

Ethical aspects of implementing and studying the intervention(s) and how they were addressed, including, but not limited to, formal ethics review and potential conflict(s) of interest

Methods

What did you do?Slide13

Results

Results

What did you find?13. Results

Initial steps of the intervention(s) and their evolution over time (

e.g., time-line diagram, flow chart, or table), including modifications made to the intervention during the project

Details of the process measures and outcome

Contextual elements that interacted with the intervention(s)

Observed associations between outcomes, interventions, and relevant contextual elements

Unintended consequences such as unexpected benefits, problems, failures, or costs associated with the intervention(s).

Details about missing data Slide14

Discussion

Discussion

What does it mean?14. Summary

Key findings, including relevance to the rationale and specific aims

Particular strengths of the project

15. Interpretation

Nature of the association between the intervention(s) and the outcomes

Comparison of results with findings from other publications

Impact of the project on people and systems

Reasons for any differences between observed and anticipated outcomes, including the influence of context

Costs and strategic trade-offs, including opportunity costsSlide15

Limitations and Conclusions

16. Limitations

Limits to the generalizability of the workFactors that might have limited internal validity such as confounding, bias, or imprecision in the design, methods, measurement, or analysisEfforts made to minimize and adjust for limitations

17. Conclusions

Usefulness of the work

Sustainability

Potential for spread to other contexts

Implications for practice and for further study in the field

Suggested next steps

Other information

18. Funding

Sources of funding that supported this work. Role, if any, of the funding organization in the design, implementation, interpretation, and reportingSlide16

Key concepts introduced in

SQUIRE 2.0

RationaleInformal or formal frameworks, models, concepts, and/or theories used to explain the problem reasons or assumptions that were used to develop the intervention(s) reasons why the intervention(s) was expected to workNot the method used for the work (e.g., lean or six sigma)Context“All the things that are not your intervention” Everything that affects your workStudy of the intervention(s)Reflecting upon and evaluating the work done Approach chosen for assessing the impact of the intervention(s)Approach used to establish whether the observed outcomes were due to the intervention(s): Did

things get better for the reasons you thought?Were there unintended consequences?Slide17

The Evolution of “Context”

“Nothing

exists, and therefore can be understood, in isolation from its context” -Paul Bate Although previously described as the “setting” for an interventionWe now see context more ecologicallyAs intervention and context interact, both change and adaptSlide18

Examples of Contextual Factors: Systems Level

External environment

External motivatorsSponsorshipOrganizationImprovement leadershipSenior leader as sponsorSupportive cultureMaturity of organizational improvement Physician payment structureIs the Problem /Project seen as strategically important to the organization?Improvement support and capacityData infrastructureResource availabilityWorkforce focused on improvementMicrosystemImprovement leadershipCulture supportive of improvementStaff training in improvementMotivation for changeKaplan, et al, 2012Slide19

Improvement team

Team diversityPhysician involvementSubject matter expert

Team tenurePrior improvement workTeam leadershipTeam decision making processTeam improvement skillsWhat about patient level factors? Kaplan, et al, 2012Examples of Contextual Factors: Intervention LevelSlide20

Methods

What did you do?

7. ContextContextual elements considered important at the outset of introducing the intervention(s)

10. Measures

Description

of the approach to the ongoing assessment of contextual elements that contributed to the success, failure, efficiency, and cost

Results

What did you find?

13. Results

Contextual

elements that interacted with the intervention(s

)

17. Conclusions

Usefulness of the work

Sustainability

Potential for spread to other contexts

Implications for practice and for further study in the field

Suggested next steps

Context is present throughout SQUIRE 2.0Slide21

Why is it important to describe context in writing about improvement?

S

ometimes improvement efforts work and sometimes they don’tContext is likely to be part of the reason your work succeeded or failedIf you can describe it, you can learn from it- and help others be successful What we discover from studying and reporting about context may be broadly relevant, even if a specific intervention cannot be transplanted from one context to anotherSlide22

Writing about Context

Ask

yourself- Why did this happen the way it did? Why didn’t it happen the way I thought it would? Direct ObservationAttitudes and behaviors- what are they telling us?Day to day workflowMinutes of meetingsField notesSafety culture survey, Staff engagement surveySemi-structured interviews/focus groupsReflect on and document the process of your improvement work Victories and failuresAdjustments made along the way (and why)Memorable events and conversationsConcurrent organizational eventsSlide23

Field notes: improvement process

Courtesy of Grey Ogrinc, MDSlide24

Writing about Context

When describing

your results:Describe the contextual factors that interacted with your intervention(s) in an important wayWhen interpreting your results:Consider reasons for the difference between the outcomes that occurred, and what you initially thought would happenHow did contextual factors influence this? It’s too much to report everything… report the unexpected, and what’s crucial to telling the storySlide25

Take Home Points about Context

Context can make or break an improvement program

Consider contextual factors carefully from the beginningOver time, the impact of contextual factors became clear Interventions are often re-designed as a result of interacting with contextShare what you learnProvide specific information about important features of your context Describe how contextual factors interacted with your intervention(s) Describe how intervention(s) and context changed as a resultRead with an eye for how other writers communicate about context effectively Slide26

Table work: The influence of context

Review the methods and results section of this paper.

Discuss with your neighbor:What do the authors tell you about context of their interventions? How did contextual factors impact the results of their interventions? How did contextual factors change the interventions?J. Pediatrics 2015; 135(1)Slide27

The setting for the intervention…

Teaching hospital

Suburban settingDedicated pediatric EDSpecifics about the physician team that provided ER coverage What could be added to this description?More about context!METHODSSetting“UNC Hospitals is a large, suburban,academic medical center …Tertiary pediatric care, including pediatric and neonatal level IV intensive care, level I trauma care, and emergency care, are provided. Pediatric emergency medicinephysicians provide care in thepediatric ED between 8:00 AM and2:00 AM. During the remaining hours, board-certified emergency medicine physicians in the general ED care for pediatric cases.”Slide28

C

hanges made as a result of contextual factors

RESULTSIn phase II, strategies focused on improving performance by providing data and other information for learning…A key intervention implemented during phase II as the result of this engagement was to develop placards to address access and language barriers…CONTEXTUAL FACTORSFactors that interacted with the intervention(s)Multi-lingual communityLack of staff knowledge about the problemStaff engagement was also addressed through incentives Slide29

Phase 1 interventions were not effective

RESULTS

“During phase I, the existing processes for identifying and managing febrile patients with central lines were mapped and analyzed. Key interventions [were] tested and implemented… Phase I interventions alone had little effect on timeliness.” Why was there a difference between observed and anticipated outcomes?Slide30

The influence of context on the intervention(s)

RESULTS

“In phase III…. A new patient identification and initial management process was designed based on the steps, weaknesses, and challenges identified ...This process benefited from feedback from frontline ED staff and the results of multiple PDSA cycles during phases I and II”The intervention changed as a result of interaction with contextual factorsFeedback from frontline staff was essential to understand PDSA cycles were used to adapt Slide31

Rationale

“Informal

or formal frameworks, models, concepts, and/or theories used to explain the problem, any reasons or assumptions that were used to develop the intervention(s), and reasons why the intervention(s) was expected to work”Always present, whether acknowledged or notImportant to make this explicit, to facilitate understanding about the mechanism of action of the intervention, and how it might vary across contextsMay be a formal model….

Michie, et al. , 2014Slide32

Rationale: Example

…or an informal theory or assumption

Brady, 2015Slide33

Table work: Rationale

Review the

background and methods section of the paper in front of you:What were the informal or formal frameworks, models, concepts, and/or theories used to explain the problem? What were the reasons or assumptions used to develop the intervention?Why did the authors think the intervention would work?Slide34

Study of the Intervention

Approach

chosen for assessing the impact of the intervention(s)Including its unintended consequencesMay be qualitative or quantitativeApproach used to establish whether the observed outcomes were due to the intervention(s)Informed by the rationale for the interventionShould include assessment of the internal and external validity of the interventionSlide35

Table work: Study of the Intervention

How did the authors assess the impact of

their interventions?How did the authors show that the observed outcomes were due to the interventions?Slide36

Using Statistical Process Control to Assess the impact of the intervention(s)

Jobson, et al 2014Slide37

SQUIRE Summary

P

rovide a framework for reporting new knowledge about how to improve healthcareIntended for reports that describe system level work to improve the quality, safety, and value of healthcare, and used methods to establish that observed outcomes were due to the intervention(s)May be adapted for reporting a range of approaches for improving healthcareAuthors should consider every SQUIRE item, but it may be inappropriate to include every one in a particular manuscript. The Explanation and Elaboration document provides specific examples of well-written SQUIRE items with an explanation.Please cite SQUIRE when it is used to write a manuscript. Slide38

Getting published…..Slide39

Why is it important to write

about improvement work?

Personal IncentivesPublicity administrative support for your projectBuilds credibility for “QI”Getting and renewing fundingBuilding morale for your teamNetworking/career building“Publish or perish”Benefits to the fieldReport new approachesIncrease transparencyShare lessons learnedWhat workedWhat didn’t workInteractions with contextContribute to general knowledge about improving health care

A few reasons (among many)…Slide40

Why is writing about improvement work so hard?

Improvement work

is more complex to write about than biomedical research Boundaries may be ill definedIntervention protocols may have multiple iterations Context changes interventionsReporting about methods and context may be more important than the results achievedThere is much to learn from an “unsuccessful” projectFrontline clinicians rarely have protected time Especially true for nursesWriting about improvement work requires changing perspectives, from “doing” to observing and reflectingEditors may not understand quality improvement or want to publish itSlide41

Table work:

5 minutes of reflection about your writing process

(borrowed from David Stevens)Do you find writing fun?Which aspects of writing do you find to be fun?What keeps you from writing?Why do you want to write?How frequently do you actually sit down and write for scholarly purposes?How often do you wish you sat down to write?What prevents you from writing as often as you would like?What is one thing you think might help you increase the amount of time you spend writing?http://www.ihi.org/education/IHIOpenSchool/resources/Pages/Publications/GuidedReflectionOnYourWriting.aspxSlide42

Debrief

How did it feel to talk to someone about this?

What are the best things about writing? The worst?What is the biggest barrier?Lack of time for writing is generally the most difficult barrier to overcomeWriting is a process which requires focused attention- a systematic approach is necessary!SQUIRE can be used as a blueprint for both planning and writingSlide43

Process map for journal submission

I

deaIs it worth writing?Which audience?Literature review Which Journal?Which format?

Can I use SQUIRE?Outline & feedback

1st draft

More Feedback

2nd draft

More Feedback

Recheck style guide

Final draft

Cover letter, disclosure etc.

Submit

PaperSlide44

Getting started

Questions to

answer before starting writingWhat do I have to say?Is this paper worth writing? Has it been written already? (The “so-what?” test)Who do I want to write it with?What is the right format? What is the right audience for the message? (The “who-cares?” test)What journal should I target? Huth, E. Writing and Publishing in Medicine (3rd ed). 1999Slide45

The “so-what?” test

Description of the problem

(Introduction: problem description/available knowledge)What you did about it (Methods: context/intervention)Description of what happened (Results: interaction between context and intervention) Why it is important (Discussion)SQUIRE elements can help structure your thinking at this stageSlide46

Co-authorship

Co-authors must meet

4 criteria (ICMJE)“Make substantial contributions to the conception or design of the work; or the acquisition, analysis, or interpretation of data for the work; ANDDrafting the work or revising it critically for important intellectual content; ANDFinal approval of the version to be published; ANDAgreement to be accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved.” http://www.icmje.org/recommendations/browse/roles-and-responsibilities/defining-the-role-of-authors-and-contributors.htmlSlide47

The “who cares?” test

Who needs to know about your work? To whom is it relevant?

Choose a journal that speaks to that audience…AND publishes quality improvement workJournal selectionDoes the journal publish improvement work?What has this journal published on your topic in the past?What type of papers does this journal accept? Review the “Instructions for Authors”Do they offer pre-submission review?Which is the right format for your message?Should I use SQUIRE? Slide48

Choosing wisely

Journals publishing SQUIRE 2.0

Am. J. Critical Care Permanente JournalJ. Surgical ResearchJ. Continuing Education in NursingAm. J. Medical QualityCanadian J. DiabetesJ. Nursing Care QualityJoint Commission Journal J. American College of SurgeonsBMJ Quality and SafetyJournals publishing QI reportsHealth AffairsHealth care: J. of Delivery ScienceImplementation ScienceInternational J. for Quality in Health CareJ. for Healthcare QualityJ. of Clinical Outcomes MgmtJ. of Healthcare Risk MgmtPLoS OneQuality Mgmt in Health CareJ. Nursing Care MgmtNEJMJAMASlide49

Process map for journal submission

idea

Is it worth writing?Which audience?Literature reviewWhich Journal?Which format?

Can I use SQUIRE?

Outline & feedback

1st draft

More Feedback2nd draft

More feedback

Recheck style guide

Final draft

Cover letter, disclosures (etc.)

SubmitSlide50

Process map for journal submission

idea

Is it worth writing?Which audience?Literature reviewWhich Journal?

Which format?

Can I use SQUIRE?

Outline & feedback1st draft

More Feedback

2

nd

draft

More feedback

Recheck style guide

Final draft

Cover letter, disclosures (etc.)

SubmitSlide51

Help from others

T

he purpose of writing is to communicate about your work- so don’t wait until after the paper is writtenTake advantage of opportunities for posters or oral presentationsGet feedback early and often!Seek out peers and mentors to review sections of your paperPeer reviewKeeps your writing movingImproves quality of communicationLearn by providing the same assistance to othersMentorshipInvolve mentors from the planning stage onAllows you to pilot test your message Expert adviceA “friendly enemy”Slide52

Final Steps

idea

Is it worth writing?Which audience?Literature reviewWhich Journal?

What format?Can I use SQUIRE?

Outline

1st draft

More feedback2

nd

draft

More feedback

Recheck style guide

Final draft

Cover letter, disclosures (etc.)

SubmitSlide53

What happens next?

Accepted with revisionsRevise and resubmitNot acceptedSlide54

Clarity and brevity require self-discipline

“Je

n’ai fait celle-ci plus longue que parce que je n’ai pas eu le loisir de la faire plus courte. ““I have made this longer than usual because I have not had time to make it shorter.”Blaise Pascal (1657)Slide55

Summary

Publishing quality improvement work is essential

For transparency To share new approachesTo build general knowledge Writing about quality improvement is different than writing about researchFrontline clinicians are most likely to write during nights and weekendsSQUIRE is designed to guide and facilitate the writing processWriting is about communicating your work to others: don’t do it alone! Slide56

Breaking news!

SQUIRE website:

www.squire-statement.orgUpcoming writing conference in US and UK: fall, 2016Slide57

November 15 - 16, 2016

 

Hanover Inn at Dartmouth Hanover, NH.LEARN HOW TO PUBLISH YOUR QUALITY IMPROVEMENT WORKSECOND ANNUAL SQUIRE WRITING CONFERENCEwww.squire-statement.orgSlide58

Bamberger Re. Perspectives on context. The health foundation,2014

Brady PW, Zix J, Brilli

R, et al. Developing and evaluating thesuccess of a family activated medical emergency team: a qualityimprovement report. BMJ Qual Saf 2015;24:203–11Kaplan, et al, 2012 The Model for Understanding Success in Quality (MUSIQ) BMJ Qual Safety 2012 21:13-20Michie S, Atkins L, West R. The behaviour change wheel—aguide to designing interventions. London: SilverbackPublishing, 2014