B lue Erin Stiefel Monique Sandoval amp Vivianne Sanada GNRS 586 Leadership and Management Janet Wessels MSN RN PHN July 15 2015 Background 80 yo male Hx CAD HTN amp Schizophrenia ID: 462143
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Slide1
Code Blue
Erin Stiefel, Monique Sandoval & Vivianne SanadaGNRS 586: Leadership and ManagementJanet Wessels, MSN, RN, PHNJuly 15, 2015Slide2
Background
80 y.o. maleHx: CAD, HTN & SchizophreniaAdmitting diagnosis: hallucinations & anxiety
Unit:
inpatient psychiatric
Hospital
d
ay 2:
s
udden onset of confusion, bradycardia
&
hypotension
Pt lost consciousness & a “code blue” was called
Inpatient psych unit is adjacently located to a major academic medical center
Code team within the main hospital was activated
Part of
c
ode team had never been to psych unit
The two buildings connect on 4th floorSlide3
Background
Senior resident & intern used the only route they knew of to get to the inpatient psych unit Upon arrival, patient pulseless & apneic with O2 mask onChest compressions / ventilatory support not yet initiated Resident & intern began CPR with bag-valve-mask
M
onitor leads
incompatible with stickers placed on the patient
Patient
remained pulseless with an uncertain rhythm &
O2 sats remained 80%
O2 was connected, but never turned on by RN
Code status was revealed as
DNR
,
without
documentation
Resuscitation efforts were continued by some at this point
Son was called confirming DNR
Efforts were stopped & patient died moments later Slide4
Methods
ManpowerMachinesMaterial
Delayed initiation of CPR
Incompetent Psych RN
Unfamiliar Resident/
Intern
Code
b
lue P & P
Lead RN and
r
ole
d
elegation
Incompatible monitor
l
eads (
equipment
)
O
xygen valve
misuse
Electronic Health Record- Code Status
Confirming
c
ode
s
tatus
/
documentation
Available policy
/
p
rocedure
in place
Inadequate SBARSlide5
Root Cause Analysis
Lack of policy standardizing code team activation response criteria & guidelines Inadequate orientation to hospital campus
Team unfamiliar with quickest route to inpatient psych unit
Code team arrival time was delayed
Delay in initiation of CPR Slide6
Root Cause Analysis
There was a significant delay in the patient receiving CPR due to a lack of protocol outlining training guidelines & standardization criteria for code team. Slide7
Problem: lack of protocol outlining training guidelines & standardization criteria for code team, ultimately resulting in a delayed initiation of CPR.
PLANDecrease code blue team response time, increasing initiation of CPR
DO
Implement protocol standardizing code team activation response criteria & guidelines
ACT
Standardized code blue protocol implementation in hospitals nationwide
STUDY
Make predictions, implement interventions & make adjustments based on outcomes
PDSASlide8
PDSA: Aim
Reduce designated hospital code blue team response time per call to under 3 minutes from time of overhead code call to unit arrival for 100% of code blue incidents within 6 months. Slide9
PDSA: Plan
TasksPerson ResponsibleWhenWhereEstablish performance measures including bi-annual CPR training for all staff members as well as ACLS training for all medically trained hospital staff. Department managers, hospital supervisors
Planning stage - within 1 month
Throughout hospital setting
Orient all new & existing code team members as well as conduct bi-annual practice mock codes to measure CPR initiation time.
Hospital CPR committee / supervisor of code team
New & existing employee training implementation - within 1 week
Entire hospital campus
Standardize equipment throughout hospital campus to prevent ergonomic issues.
Department managers / hospital supervisors / code team supervisors
Prior to implementation - within 3 weeks
Entire hospital campus
Establish daily crash cart checks per unit.
Unit / department managers
Planning - within 1 week
Entire hospital campus Slide10
PDSA: Plan
PredictionMeasures to determine if prediction succeedsMock code blues will take place during the training sessions and 100% of the codes will have CPR initiated within 3 minutes of the overhead code call. Was CPR initiated right away? CPR initiation within 3 minutes of the overhead code call will be measured during the mock code blues. Training attendance will be collected via sign in sheets. Schedules will be based upon attendance & pass rates of mock codes. SBAR will be efficiently communicated from primary RN within 1 minute of code team arrival.Was all pertinent patient information communicated to carry out the code successfully? SBAR communication within 1 minute of code team arrival will be measured during mock code.
Equipment compatibility across hospital campus will be 1000
%.
Is all equipment throughout hospital campus compatible? Equipment compatibility of 100% will be measured during mock codes.
Crash cart checks will result in 100% of crash carts being fully
stocked.
Are all essential supplies fully stocked? Essential supplies / code materials will be given a pass / fail score upon mock code
completion.Slide11
PDSA: DO
Code Team: Protocol implementationBi-annual skill competency testing New hire & existing code team orientationMock codes / simulationsAdherence to response time standards Map routes for entire hospital campus Equipment standardization / function tests
Crash cart checks
SBAR training
Code status documentation checklist
EHR training: code status
Time frame: 6 months of orientation, training & mock codes in order for protocol to be implemented in daily practice Slide12
PDSA: Study
PredictionOutcomeCPR will be initiated within 3 minutes of overhead code call by arrival of code blue team in 100% of code blue incidents. Code team arrival averaged at 5 minutes, rather than 3.Upon code team arrival primary RN will delegate roles within 1 minute of arrival. Role delegation lasted 2 minutes on average.Bedside RN will deliver adequate SBAR while code team is beginning role tasks, within 1 minute of arrival.
SBAR was clear, succinct, and beneficial to the code team.
Code team will debrief & discuss problem areas to address for success of future codes.
Debrief sessions helped identify areas for improvement and allowed the code team to focus on individual areas of weakness to make adequate policy improvements.
100% of hospital staff will pass BLS skills checks, 100% of code team will pass mock code blue simulation checklist.
100% of hospital staff passed the BLS skills check, 85% of code team passed mock code blue simulation due to arrival time.Slide13
PDSA: Study
ProblemSolutionCode team arrival averaged at 5 minutes, rather than 3.Increase time frame to 9 months to allow staff to become accustomed to new protocolRole delegation to initiation of tasks took longer than the 1 minute goalCode team will have role delegation by manager at beginning of shift rather than during code
Summary of findings:
Implementing the new protocol has been successful at reducing the time it takes the code blue team to arrive to code calls
Our aim of reducing code blue team response time per call to under 3 minutes for 100% of code blue incidents was not quite reached
The 6 month time frame may not have been enough time to allow the staff to become accustomed to the new protocol Slide14
PDSA: Act
Standardized code blue protocol implementation in hospitals nationwide Based on study outcomes reducing adverse code eventsCode blue team protocol will include: hospital campus orientationemergency route tour of hospital campus equipment standardization & checks
simulated mock code blues
decrease in time from overhead code call to
CPR initiation
SBAR training
skill competency testing Slide15
Stakeholder Analysis
Internal (unit) stakeholdersManagementNurse Managers Psych Nursing Staff
The
“Code Team”
Senior Medical Resident
Medical Intern
Anesthesia Resident
Anesthesia Attending
Critical Care Nurse
External
stakeholders
Patient
Family
/ pts loved ones (son
)
Academic
medical center
Insurance
companies
Other
hospitals Slide16
Force Field Analysis
Save lives & improve outcomes by limiting future errors Financial implications for increasing good outcomesRepercussions for continued errors
JCAHO
Training push back / staff attitudes
Limited resources
Cost
Decrease code blue team response time to under 3 minutes from overhead call to arrival, ultimately increasing initiation of CPR. Documented in code report in EHR.
Forces FOR Change
(Driving Forces)
Forces AGAINST Change
(Resisting Forces)
Availability / time Slide17
References
Adams, B. D., Carr, B., Raez, A., & Hunter, C. J. (2009). Cardiopulmonary resuscitation in the combat hospital and forward operating base: use of automated external defibrillators. Military Medicine, 174(6), 584-587.Guidelines 2000 for Cardiopulmonary Resuscitation and emergency cardiovascular care. Part 4: the automated external defibrillator: key link in the chain of survival. The American Heart Association in Collaboration with the International Liaison Committee on Resuscitation. (2000). Circulation, 102
(8 Suppl), I60-I76.
Lanfranchi, J. A. (2013). Instituting code blue drills in the OR.
AORN Journal
,
97
(4),
428-434. doi:10.1016/j.aorn.2013.01.017
Mullen, L., & Byrd, D. (2013). Using simulation training to improve perioperative patient
safety.
AORN Journal
,
97
(4), 419-427. doi:10.1016/j.aorn.2013.02.001
Qureshi, S. A., Ahern, T., O'Shea, R., Hatch, L., & Henderson, S. O. (2012). A standardized
code blue team eliminates variable survival from in-hospital cardiac arrest.
The Journal Of Emergency Medicine
,
42
(1), 74-78. doi:10.1016/j.jemermed.2010.10.023