PDF-The Role of Emotional Intelligence in Leadership and Business Success

Emotional intelligence refers to the ability to recognize and understand ones own emotions and those of others and to use this knowledge to guide behavior and build relationships. Utilizing Different Leadership Styles to Leverage Results. Matt Zatorski. Coordinator. Institute for Rowing Leadership. Hello, my name is Matt…. Introduction – Leadership… What is it?. Part I – Emotional Intelligence. INTELLIGENCE IN . SOCIAL WORK. Economy, efficiency, effectiveness……. . …… emotion. ‘The . most troubling and intractable situations exist when performance difficulties occur in the context of staff who lack accurate empathy, self-awareness and self-management skills. The lack of emotional competence renders specific performance problems, such as poor recording practice, all but . and Personal Skills. 1. 2. 3. Prerequisite. Before going through this course, it is highly recommended that you first go through the course titled 'Emotional Intelligence' to get a basic understanding of the following concepts:. Deborah Havert. Network Leader Pennsylvania, USA. The World is Flat. “The world is changing from command and control to connect and collaborate.”. ---Thomas L. Friedman. and Personal Skills. 1. 2. 3. Prerequisite. Before going through this course, it is highly recommended that you first go through the course titled 'Emotional Intelligence' to get a basic understanding of the following concepts:. OVERVIEW. Definition of Emotional Intelligence (EI). Brief History. EI Models and Measurement. Ability Based Model. Mixed Models. Trait EI Model. Criticisms of EI. EI in the Workplace. Emotional Intelligence. Viewing people and situations from different perspectives can lead to improved decision making and more successful outcomes.. Presented by Peter Oropeza, . psy.D. .. Learning Objectives. Participants will be able to:. Discussion Topics. Understanding emotional intelligence (EI). Appreciating personality differences. Improving non-verbal communication skills. Increasing listening ability. 8-. 2. Defining Interpersonal Skills and . Implications for All Learners. Gerard P. Rabalais, M.D., M.H.A.. Chair, Department of Pediatrics. Associate Dean for Faculty Development. School of Medicine. Relationship failures are especially problematic in healthcare…. Presented by. David N. Weis, LCPC, ACHE. Director of Resolutions Employee Assistance Program. Emotional Intelligence……Huh?. “I’m a physician/leader, emotions are a very small part of my daily routine.”. Getting Behind the Buzzwords. Questions we’ll consider today. Do we have a common understanding of what EI is and is not?. What are the controversies around the concept?. Can we make a strong, evidence-based business case for a focus on EI?. Emotional Intelligence Training Program for At-Risk Youth in High School Shelley Skelton 2013 Presentation Format Introduction to Emotional Intelligence Rationale to use this program in schools Review of the program The Role of Behavior Styles and Emotional Intelligence. Morris W. Beverage Jr. & Jeannie . Zappe. Introductions. Jeannie . Zappe. & Morris Beverage. Tell us about you…. Name, etc.. What brought you here today?. Emotional intelligence refers to the ability to recognize and understand one’s own emotions and those of others and to use this knowledge to guide behavior and build relationships.