PPT-Advanced Emotional Intelligence

and Personal Skills 1 2 3 Prerequisite Before going through this course it is highly recommended that you first go through the course titled Emotional Intelligence to get a basic understanding of the following concepts. Emotional Intelligence (EI) Defined. A. bility to recognize and understand emotions. U. sing this awareness to manage yourself and relationships with others. Johnny Mac – Emotionally Intelligent?. http://youtu.be/C8Nyc9jzSDg. INTELLIGENCE IN . SOCIAL WORK. Economy, efficiency, effectiveness……. . …… emotion. ‘The . most troubling and intractable situations exist when performance difficulties occur in the context of staff who lack accurate empathy, self-awareness and self-management skills. The lack of emotional competence renders specific performance problems, such as poor recording practice, all but . 1. 2. Experience is not what happens to you – it’s how you interpret what happens to you.. ~ Aldous Huxley. 3. Benefits of Emotional Intelligence. 4. Five Factors Affecting Emotional Intelligence . The theory that there are different ways that humans are intelligent and understand the world/information best. . Howard . gardner. and multiple intelligences. Gardner believed that .  IQ is not one-dimensional, and that it can't be described by a single number. . By David Yastremsky. Questions about Emotional Intelligence (EI). How do you define EI?. Is EI characteristic-based or ability-based?. How do you measure EI?. How does EI vary from country to country and industry to industry?. Deborah Havert. Network Leader Pennsylvania, USA. The World is Flat. “The world is changing from command and control to connect and collaborate.”. ---Thomas L. Friedman. Alyssa Sinkov, PharmD. PGY2 Health-System Pharmacy Administration Resident. Baylor Scott & White Health System, Dallas, TX. January 21, 2017. Conflict of Interest. The author of this presentation has no conflicts of interest to disclose, including financial or personal relationships with commercial entities.. and Personal Skills. 1. 2. 3. Prerequisite. Before going through this course, it is highly recommended that you first go through the course titled 'Emotional Intelligence' to get a basic understanding of the following concepts:. Emotional . Intelligence (EI): . The . Key to Dealing with Difficult . People. Emotional intelligence refers . to the capacity:. for . recognizing our own feelings and those of . others.. for . motivating . EdD. , LCSW. On the planet Earth, man had always assumed that he was more intelligent . than dolphins because he had . achieved so much—the wheel, . New York, wars and so on—. whilst all the dolphins had . Presented by. David N. Weis, LCPC, ACHE. Director of Resolutions Employee Assistance Program. Emotional Intelligence……Huh?. “I’m a physician/leader, emotions are a very small part of my daily routine.”. Getting Behind the Buzzwords. Questions we’ll consider today. Do we have a common understanding of what EI is and is not?. What are the controversies around the concept?. Can we make a strong, evidence-based business case for a focus on EI?. Emotional Intelligence for Happy Clients Olivia Teter – Head of Client Innovation Judah Godoy – Volunteer Manger Introductions: name & comfort food What is EQ? Emotional intelligence is the ability to EQ.  reflects a person's ability to empathize with others: identify, evaluate, control and express emotions ones own emotions; perceive, and assess others' emotions; use emotions to facilitate thinking, understand emotional meanings. .