PPT-Emotional Intelligence in Physician Training:

Implications for All Learners Gerard P Rabalais MD MHA Chair Department of Pediatrics Associate Dean for Faculty Development School of Medicine Relationship failures are especially problematic in healthcare. INTELLIGENCE IN . SOCIAL WORK. Economy, efficiency, effectiveness……. . …… emotion. ‘The . most troubling and intractable situations exist when performance difficulties occur in the context of staff who lack accurate empathy, self-awareness and self-management skills. The lack of emotional competence renders specific performance problems, such as poor recording practice, all but . 1. 2. Experience is not what happens to you – it’s how you interpret what happens to you.. ~ Aldous Huxley. 3. Benefits of Emotional Intelligence. 4. Five Factors Affecting Emotional Intelligence . The theory that there are different ways that humans are intelligent and understand the world/information best. . Howard . gardner. and multiple intelligences. Gardner believed that .  IQ is not one-dimensional, and that it can't be described by a single number. . and Personal Skills. 1. 2. 3. Prerequisite. Before going through this course, it is highly recommended that you first go through the course titled 'Emotional Intelligence' to get a basic understanding of the following concepts:. Rosalie Clough, Senior Strategist. Doug Brown, Senior Strategist. . We are an organizational success strategy company.. . . Successful companies achieve organizational success through intentional processes and established cultural behavior expectations. Our team of Success Strategists is ready to help your organization achieve increased awareness, articulation and coordination of organizational processes and behaviors. This will result in greater agility, cultural alignment and increased results. Presenter: Sanja Zeman. World Health . Organisation. . (WHO 1994). Broadened focus to measure health beyond traditional health indicators . of mortality and morbidity, to include:. The impact of disease / impairment on daily activities. Emotional . Intelligence (EI): . The . Key to Dealing with Difficult . People. Emotional intelligence refers . to the capacity:. for . recognizing our own feelings and those of . others.. for . motivating . Viewing people and situations from different perspectives can lead to improved decision making and more successful outcomes.. Presented by Peter Oropeza, . psy.D. .. Learning Objectives. Participants will be able to:. Discussion Topics. Understanding emotional intelligence (EI). Appreciating personality differences. Improving non-verbal communication skills. Increasing listening ability. 8-. 2. Defining Interpersonal Skills and . EdD. , LCSW. On the planet Earth, man had always assumed that he was more intelligent . than dolphins because he had . achieved so much—the wheel, . New York, wars and so on—. whilst all the dolphins had . Getting Behind the Buzzwords. Questions we’ll consider today. Do we have a common understanding of what EI is and is not?. What are the controversies around the concept?. Can we make a strong, evidence-based business case for a focus on EI?. Emotional Intelligence for Happy Clients Olivia Teter – Head of Client Innovation Judah Godoy – Volunteer Manger Introductions: name & comfort food What is EQ? Emotional intelligence is the ability to Audiology: . How Our Responses to Patient Emotions Directly Impact Patient Outcomes. Kris English, PhD. The University of Akron. “Five Domains of Emotional Intelligence”. Knowing one’s own emotions (self-awareness). EQ.  reflects a person's ability to empathize with others: identify, evaluate, control and express emotions ones own emotions; perceive, and assess others' emotions; use emotions to facilitate thinking, understand emotional meanings. .