Action Learning Set Facilitator training for

Transcript:Action Learning Set Facilitator training for:
Action Learning Set Facilitator training for Social Prescribing Link Workers, Care Coordinators and Health and Wellbeing Coaches across London Feedback, learnings and next steps Oct 2023 In partnership with NHS Leadership Academy, 14 people across London were trained in Action learning set facilitation. The training was run by Fiona Elder and Lesley Cave, independent trainers who have trained many NHS colleagues in ALS. What are Action Learning Sets? Action learning is essentially peer problem solving in a group, which is referred to as a 'set'. It requires a facilitator who will facilitate the structure of the session, a 'thinker' who brings the problem and peers who ask questions of the thinker in different stages. The typical process is on slide 10. What makes a good facilitator? Active listening and presence Maintains agreement and facilitates this within the space Facilitated growth and awareness Full competencies are on slide 11. Background Why action learning sets? Peer support is a powerful tool to support people working on the frontline of the NHS. It enables people to come together to support each other to problem solve in a safe space. Social Prescribing Link Workers, Health and Wellbeing Coaches and Care Coordinators are relatively new roles in the NHS working within a complex landscape. Being non-clinical roles within primary care also has particular challenges. Peer support can be delivered by a number of roles at different levels. However, a sustainable model is one where members of the workforce can facilitate their own peer support. This also supports development, retention and career progression. Action learning sets are a specific type of structured peer support. We worked alongisde ICB and training hub leads to identify people from across their patch who would be appropriate and interested in becoming Action Learning Set facilitators. Out of 18 who signed up, 14 completed the course, they are detailed below. Who was involved in the training? Top areas of learning and development gained were in: ALS and general facilitation skills Communication skills Listening and being present Ability to take a coaching style and not give advice What people said in response to 'What is your key learning?' What did participants gain from the training? As a result, participants are More present at work and with people Facilitating and supporting others more effectively Carrying out more self-reflection Currently or planning to carry out more ALSs and use it in work activities "How