Performance Improvement Action Plan Manual WASREB

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Performance Improvement Action Plan Manual WASREB 1 14 Purpose of the PIAP Examines interventions proposed by utilities Allows WASREB to track WSPs progress toward performance targets especially OCCR and Ensure regulatory compliance Main

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Performance Improvement Action Plan Manual WASREB 1<br>
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14 Purpose of the PIAP Examines interventions proposed by utilities Allows WASREB to track WSPs’ progress toward performance targets especially OCCR and
Ensure regulatory compliance Main Purpose is to diagnose the WSP through KPIs, propose and prioritize interventions, and forecast improvement in performance Improves service levels, reduces NRW, and enhances sustainability<br>
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Background of the PIAP<br>