Personnel Security Update January 2017 Presented
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Personnel Security Update January 2017 Presented by: Demetrius Moore Personnel Security Management Office for Industry (PSMO-I) PSMO-I Functions of the PSMO-I 2 Initiate Investigate Adjudicate Maintain Personnel Clearance Oversight Interim
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01
Personnel Security Update January 2017 Presented by: Demetrius Moore
Personnel Security Management Office for Industry (PSMO-I) PSMO-I<br>
Personnel Security Management Office for Industry (PSMO-I) PSMO-I<br>
02
Functions of the PSMO-I 2 Initiate
Investigate
Adjudicate
Maintain Personnel Clearance Oversight Interim Clearances
Eligibility/Access
Non-disclosure Agreement (SF-312) Personnel Clearance
Processing Periodic Reinvestigations
Incident Report Triage
Interim Suspension Continuous Evaluation JPAS
DISS
ISFD
NISS
e-QIP Clearance System Records Data Management NISP PCL IT System Requirements
Engagement and Collaboration
Issue Resolution Industry Liaison<br>
Investigate
Adjudicate
Maintain Personnel Clearance Oversight Interim Clearances
Eligibility/Access
Non-disclosure Agreement (SF-312) Personnel Clearance
Processing Periodic Reinvestigations
Incident Report Triage
Interim Suspension Continuous Evaluation JPAS
DISS
ISFD
NISS
e-QIP Clearance System Records Data Management NISP PCL IT System Requirements
Engagement and Collaboration
Issue Resolution Industry Liaison<br>
03
PSMO-I Updates 3 Click to Sign submissions: 98%
eFingerprint submissions: 100% (888) 282-7682
Select Option #2
Office Hours: 8:00AM to 5:00PM DoD policy requires the following for an Interim Secret to be granted
Scheduled investigation
Review of the SF-86
FP check
Proof of U.S. citizenship
Implemented 1 Aug 2016 T5 381
T5R 375
T3 221
T3R 189 Reciprocity
Responses to Official Government Requests
Recertify/ Upgrade/Rejects Interim Secret Process RRU DSS Knowledge Center End to End Timeliness (days) Electronic Initiatives To stay within its budget authority, DSS has been metering the expenditure of PSI-I funds and maintaining a daily limit on the number of cases submitted to OPM.
If your case is set to expire in 3 days or less, please call the Knowledge Center e-QIP Processing<br>
eFingerprint submissions: 100% (888) 282-7682
Select Option #2
Office Hours: 8:00AM to 5:00PM DoD policy requires the following for an Interim Secret to be granted
Scheduled investigation
Review of the SF-86
FP check
Proof of U.S. citizenship
Implemented 1 Aug 2016 T5 381
T5R 375
T3 221
T3R 189 Reciprocity
Responses to Official Government Requests
Recertify/ Upgrade/Rejects Interim Secret Process RRU DSS Knowledge Center End to End Timeliness (days) Electronic Initiatives To stay within its budget authority, DSS has been metering the expenditure of PSI-I funds and maintaining a daily limit on the number of cases submitted to OPM.
If your case is set to expire in 3 days or less, please call the Knowledge Center e-QIP Processing<br>
04
Change in T5R Submissions Periodicity Notice of six year submission window for contractor periodic reinvestigations, effective Jan. 6, 2017
Effective immediately, DSS will submit Tier 5 Periodic Reinvestigations (PRs) for industry personnel six years after the date of the previous investigation rather than at the five-year mark to the National Background Investigations Bureau (NBIB) of the Office of Personnel Management. This change in periodicity will be reevaluated prior to December 31, 2017. Additional information for Facility Security Officers on when and how to submit Tier 5 PRs at the six-year mark will be provided at a later date.
We are asking that industry no longer submit Tier 5 PRs unless directed by DSS.
Exceptions will be made for those Tier 5 PRs required for Special Access Programs (SAP) as determined by the Government Contracting Activity (GCA). In addition, T5 PRs currently residing with DSS will only be processed if the above exception is met. To identify those T5 PR exceptions for investigation requests currently with DSS, please submit an RRU (Recertify) with the following information:
Applicant requires PR processing due to their involvement in a designated caveat program
Contact information for FSO
Contact information for GCA 4<br>
Effective immediately, DSS will submit Tier 5 Periodic Reinvestigations (PRs) for industry personnel six years after the date of the previous investigation rather than at the five-year mark to the National Background Investigations Bureau (NBIB) of the Office of Personnel Management. This change in periodicity will be reevaluated prior to December 31, 2017. Additional information for Facility Security Officers on when and how to submit Tier 5 PRs at the six-year mark will be provided at a later date.
We are asking that industry no longer submit Tier 5 PRs unless directed by DSS.
Exceptions will be made for those Tier 5 PRs required for Special Access Programs (SAP) as determined by the Government Contracting Activity (GCA). In addition, T5 PRs currently residing with DSS will only be processed if the above exception is met. To identify those T5 PR exceptions for investigation requests currently with DSS, please submit an RRU (Recertify) with the following information:
Applicant requires PR processing due to their involvement in a designated caveat program
Contact information for FSO
Contact information for GCA 4<br>
05
Step 6 Step 9 Step 7 Step 1 Step 2 Step 3 Step 4 4 Step 10 Step 11 Step 12 High Level PCL Process Overview FSO identifies need and initiates e-QIP and instructs applicant to complete Issues? NO – grant final eligibility YES – DoDCAF sends SOR to DOHA legal review DOHA disagrees with SOR and recommends final eligibility If Subject fails to respond to SOR, DoDCAF will post Denial/Revocation Administrative Determination or Official Hearing for final determination Subject responds to SOR and returns response to DOHA PSMO-I reviews e-QIP for issues and completeness Eligible for reapplication after 1 year Complete no issues? OR Step 8 Revise and send back to FSO for corrections Release to OPM Step 5 OR<br>
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Industry Personnel Clearance Process DSS NBIB DoDCAF DSS
Review e-QIP and determine interim eligibility NBIB
Schedules and completes investigation DoDCAF
Reviews completed investigation against adjudicative guidelines 6 Interim (Source: National Security Oversight Reports - Nov 2016)<br>
Review e-QIP and determine interim eligibility NBIB
Schedules and completes investigation DoDCAF
Reviews completed investigation against adjudicative guidelines 6 Interim (Source: National Security Oversight Reports - Nov 2016)<br>
07
e-QIP Rejections At the PSMO, it is our mission to process interim clearances for Industry personnel and get cleared people to work as quickly as possible. In light of current processing timelines, please keep in mind what you can do to reduce delays: Ensure e-QIP is actually required
Encourage the applicant to review information in the e-QIP for completeness and accuracy prior to submitting
FSO, conduct thorough review of e-QIP for completeness prior to submission to PSMO-I
Use Click to Sign for all forms associated with the e-QIP
Capture and submit fingerprints electronically 7<br>
Encourage the applicant to review information in the e-QIP for completeness and accuracy prior to submitting
FSO, conduct thorough review of e-QIP for completeness prior to submission to PSMO-I
Use Click to Sign for all forms associated with the e-QIP
Capture and submit fingerprints electronically 7<br>
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e-QIP & Interim Clearance FAQs 8<br>
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Implementation of Federal Investigative Standards Tiered Investigations Three basic reasons for conducting background investigations
National Security – access to classified
Suitability / Fitness for government employment
Personal Identity Verification in support of credentialing
Homeland Security Presidential Directive 12 (HSPD-12)
Physical access to facilities and or logical access to systems Source: Security Policy & Oversight Division (USD/I) 9<br>
National Security – access to classified
Suitability / Fitness for government employment
Personal Identity Verification in support of credentialing
Homeland Security Presidential Directive 12 (HSPD-12)
Physical access to facilities and or logical access to systems Source: Security Policy & Oversight Division (USD/I) 9<br>
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Incident Reports Send Culpability Reports to Roger.A.Smith127.civ@mail.mil and Michael.B.Ray2.civ@mail.mil
Send information pertaining to incident reports to dss.ncr.dss-isfo.mbx.psmo-i@mail.mil
For additional assistance or clarification on Incidents, call the DSS Knowledge Center (888) 282-7682, Option 2 10<br>
Send information pertaining to incident reports to dss.ncr.dss-isfo.mbx.psmo-i@mail.mil
For additional assistance or clarification on Incidents, call the DSS Knowledge Center (888) 282-7682, Option 2 10<br>
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Any information that reflects on the integrity or character of a cleared employee What is Adverse Information? Who is at Risk? Why Submit? Suggests their ability to safeguard classified information may be impaired or their access to classified information may not be in the interest of national security Includes any individual with eligibility for access to classified information or in process for a security clearance Cleared Employees Where to Submit? Provide as much information as possible when completing the report - refer to the questions on the SF86 When to Report? Immediately! Complete “Detailed” Adverse Information Report Alternative Methods:
Fax: (571) 305-6011 or PSMO-I.fax@dss.mil
DoD Hotline (1.800.424.9098 or hotline@dodig.mil) System of Record – JPAS (Recommended) Protect our national security
Protect our warfighters
Protect our nation’s economic stability
Protect industries competitive advantage in the marketplace
Establish confidence in the cleared population Critical to Our National Security Early intervention is the key to quick mitigation and resolution Conduct sufficient fact-finding to ensure reports are not made based solely upon rumor or innuendo Failure to report adverse information may result in an acute or critical vulnerability if discovered during an assessment. Adverse Information – Critical to our National Security DSS Website: http://www.dss.mil/psmo-i/indus_psmo-i_maintain.html#Incident
Regulations (NISPOM 1-302, ISL 2011-04, and ISL 2006-02): http://www.dss.mil/isp/fac_clear/download_nispom.html
FSO Toolkit: http://www.cdse.edu/toolkits/fsos/new-fso.html
Webinars (e.g. Adverse Information, Cyber, SCR): http://www.cdse.edu/catalog/webinars/index.html
SF-86: https://www.opm.gov/forms/pdf_fill/sf86.pdf Remember: Failure to report adverse information could impact multiple locations since cleared employees frequently move between contractors<br>
Fax: (571) 305-6011 or PSMO-I.fax@dss.mil
DoD Hotline (1.800.424.9098 or hotline@dodig.mil) System of Record – JPAS (Recommended) Protect our national security
Protect our warfighters
Protect our nation’s economic stability
Protect industries competitive advantage in the marketplace
Establish confidence in the cleared population Critical to Our National Security Early intervention is the key to quick mitigation and resolution Conduct sufficient fact-finding to ensure reports are not made based solely upon rumor or innuendo Failure to report adverse information may result in an acute or critical vulnerability if discovered during an assessment. Adverse Information – Critical to our National Security DSS Website: http://www.dss.mil/psmo-i/indus_psmo-i_maintain.html#Incident
Regulations (NISPOM 1-302, ISL 2011-04, and ISL 2006-02): http://www.dss.mil/isp/fac_clear/download_nispom.html
FSO Toolkit: http://www.cdse.edu/toolkits/fsos/new-fso.html
Webinars (e.g. Adverse Information, Cyber, SCR): http://www.cdse.edu/catalog/webinars/index.html
SF-86: https://www.opm.gov/forms/pdf_fill/sf86.pdf Remember: Failure to report adverse information could impact multiple locations since cleared employees frequently move between contractors<br>
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Three Types of RRU Requests 12 Incorrect eligibility line Reciprocity Requests RRU Requests Official Government Requests For all other inquiries, FSOs should contact the PSMO-I via the DSS Knowledge Center. Research Recertify Upgrade<br>
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When to Submit an RRU Call DSS Submit RRU Other<br>
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DSS Knowledge Center 14 3 - Facility Clearance Inquires 4 - OBMS 1 - System Access Issues e-QIP & Golden Questions
Research, Recertify or Upgrade
Incident Report or Security Violation
Unacceptable Case Notices
Overseas or CONUS
All Other Personnel Clearance Inquiries 5 - CDSE / STEPP 7 - Policy 6 - International Option 2 is the new askPSMO-I (888) 282-7682
Office Hours: 8:00AM to 5:00PM Common call categories
Investigation Request Being Held at PSMO-I
Interim Reconsideration (Interim Decline/Eligibility Pending)
OPM - Contact Information, Cyber Security Resource Center, Breach, Verify an Investigator
Reciprocity Requests
Adjudication/Investigation status 2 - Personnel Security Inquiries Please note: Option #2 closes the last Friday of each month for the purpose of conducting internal training to deliver the highest quality customer service to Industry and Government callers.<br>
Research, Recertify or Upgrade
Incident Report or Security Violation
Unacceptable Case Notices
Overseas or CONUS
All Other Personnel Clearance Inquiries 5 - CDSE / STEPP 7 - Policy 6 - International Option 2 is the new askPSMO-I (888) 282-7682
Office Hours: 8:00AM to 5:00PM Common call categories
Investigation Request Being Held at PSMO-I
Interim Reconsideration (Interim Decline/Eligibility Pending)
OPM - Contact Information, Cyber Security Resource Center, Breach, Verify an Investigator
Reciprocity Requests
Adjudication/Investigation status 2 - Personnel Security Inquiries Please note: Option #2 closes the last Friday of each month for the purpose of conducting internal training to deliver the highest quality customer service to Industry and Government callers.<br>
15
DISS Overview DISS will enable consistent standards throughout the collateral DoD Personnel Security, Suitability and HSPD-12 mission areas. Once fully deployed, DISS will replace JPAS, the Clearance Verification system (CVS) and the legacy Case Adjudication Tracking Systems (CATS) as the system of record.<br>
16
DISS Deployment Overview Governance Infrastructure and Information Assurance Suitability & HSPD-12 WHS Deployment Milestone Testing** Load, Performance,
& Preliminary
OT&E Testing Army Air Force & Navy<br>
& Preliminary
OT&E Testing Army Air Force & Navy<br>
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DRAFT DRAFT Industry Go-Live Activities for DISS Launch Industry Hierarchy and User Provisioning Activities
Submit PSAAR to DSS/DMDC for Level 1 Hierarchy Managers – prior to 2/5
Level 1 Hierarchy Managers obtain system access – 2/27
Review hierarchy structure and provide feedback – 3/5 – 3/16
Initiate user provisioning (administer the PSAAR) 2/27 – 3/27
Begin hands on user familiarization 3/5 – 3/16
Activate users in production (one time password to activate CAC/PIV) 3/16 – 3/27
Industry Go-Live 3/27<br>
Submit PSAAR to DSS/DMDC for Level 1 Hierarchy Managers – prior to 2/5
Level 1 Hierarchy Managers obtain system access – 2/27
Review hierarchy structure and provide feedback – 3/5 – 3/16
Initiate user provisioning (administer the PSAAR) 2/27 – 3/27
Begin hands on user familiarization 3/5 – 3/16
Activate users in production (one time password to activate CAC/PIV) 3/16 – 3/27
Industry Go-Live 3/27<br>
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Influencing the Way Ahead 18 PCL Working Groups / Committees DSS | Industry Working Group
Background Investigation Stakeholders Group
DoD CE Working Group
DNI CE Working Group
DoD CAF Stakeholder Working Group
PCL Working Group (NISPPAC)
ARC End-to-End Pilot
DSE BPR
JPAS/SWFT PMO
DISS Governance Board
Defense Security Enterprise Advisory Group (DSEAG)
NCMS
ISAC
NDIA/AIA
INSA<br>
Background Investigation Stakeholders Group
DoD CE Working Group
DNI CE Working Group
DoD CAF Stakeholder Working Group
PCL Working Group (NISPPAC)
ARC End-to-End Pilot
DSE BPR
JPAS/SWFT PMO
DISS Governance Board
Defense Security Enterprise Advisory Group (DSEAG)
NCMS
ISAC
NDIA/AIA
INSA<br>
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Engagement and Collaboration 19 19 Voice Of Industry DMDC PSA JPAS Website JPAS PMO Meetings Briefings to Industry NCMS Meetings DSS.MIL Access Magazine DSS Facebook DSS Twitter ISFD CDSE Flash Email CDSE Webinar AskPSMO-I Webinar DoD Security Services Call Center Triage Outreach Program NCMS Facebook NISPPAC INSA DSS/IO Bulk Email ISAC DoD CAF Call Center AskPSMO-I DMDC Contact Center JPAS SWFT DIWG CE WG BISG<br>
20
For Further Assistance… PSMO-I
Fax: (571) 305-6011
PSMO-I.fax@dss.mil*
Email: dss.quantico.dss-hq.mbx.policyhq@mail.mil dss.ncr.dss-isfo.mbx.psmoi@mail.mil
*Note: When using the e-fax option to submit SF-312s or any PII, encrypt the file in the first email and send
the password in a separate email. DSS Knowledge Center
Phone: (888) 282-7682
Menu Options: DMDC Contact Center
Phone: 1-800-467-5526
Email: dmdc.contactcenter@mail.mil dmdc.swft@mail.mil
Menu Options: DoD CAF Call Center
Phone: 301-833-3850 (SSOs and FSOs ONLY)
Website: http://www.dodcaf.whs.mil
Email: whs.meade.dodcaf.mbx.dodcafcallcenter@mail.mil
Menu Options:
5 – Industry
DIA Industry Personnel Security (SEC-3B)
Address: Department of Defense Consolidated Adjudications Facility, Suite #330
600 10th Street
Fort George G. Meade, MD 20755-5615
Email: DIActrAdjudications@dodiis.mil DOHA
Phone: 866-231-3153
Email: dohastatus@ssdgc.osd.mil<br>
Fax: (571) 305-6011
PSMO-I.fax@dss.mil*
Email: dss.quantico.dss-hq.mbx.policyhq@mail.mil dss.ncr.dss-isfo.mbx.psmoi@mail.mil
*Note: When using the e-fax option to submit SF-312s or any PII, encrypt the file in the first email and send
the password in a separate email. DSS Knowledge Center
Phone: (888) 282-7682
Menu Options: DMDC Contact Center
Phone: 1-800-467-5526
Email: dmdc.contactcenter@mail.mil dmdc.swft@mail.mil
Menu Options: DoD CAF Call Center
Phone: 301-833-3850 (SSOs and FSOs ONLY)
Website: http://www.dodcaf.whs.mil
Email: whs.meade.dodcaf.mbx.dodcafcallcenter@mail.mil
Menu Options:
5 – Industry
DIA Industry Personnel Security (SEC-3B)
Address: Department of Defense Consolidated Adjudications Facility, Suite #330
600 10th Street
Fort George G. Meade, MD 20755-5615
Email: DIActrAdjudications@dodiis.mil DOHA
Phone: 866-231-3153
Email: dohastatus@ssdgc.osd.mil<br>
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Questions?<br>