at the State Library of WA Debra Jones Im sorry to say so but sadly its true that bangups and hangups can happen to you Dr Seuss A bit of background Oct 2011 Became early adopters ID: 601662
Download Presentation The PPT/PDF document "Sierra" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Sierraatthe State Library of WA
Debra Jones Slide2
“I’m sorry to say so but, sadly it’s true that bang-ups and hang-ups
can happen to you.”
Dr SeussSlide3
A bit of background
Oct 2011- Became early adopters
Feb 2012 - First contact with III Project Manager
Nov 2012 - Project kicked off with III
Dec 2012 - Servers handed over to III
Jan 2013 - Project Manager changed
Feb 2013 - Access to Preview Mode
Mar 2013 – Migrated!Slide4
The not so good bitsWebSelect
Circa
Speed
Infrastructure Slide5
WebSelectSlide6
Any news on this call yet?
We really need our Public Library clients who use
WebSelect
to be able to use it from day 1 after we convert to Sierra, and if their logins change, we have to communicate this to them asap
.
If we can't guarantee this, it could be a show stopper for us.
I think we got this resolved now.
It seems like the permission works a little differently than it used to, and that wasn't clear in the documentation. I checked and it looks like you've already got a good chunk of users assigned to this application, so that's a good sign.
I'm still seeking clarification about the permission/
application relationship, but I think you should be okay now.Slide7
We've
had our specialists take a look and they can't seem to reconcile the information so we are seeking a higher level of support
.Slide8
CircaSlide9Slide10
SpeedSlide11
InfrastructureSlide12
FalloutConfidence in the LMS
was
jeopardised
Project
staff were consumed with troubleshooting
Normal business as usual work and other projects were on hold and
we
are still catching upSlide13
The good bitsBasecamp
Communication
Familiarisation
Rolling out the SDA
Sierra listserv
SierraSlide14
What we learnt
Having a US based vendor is hard work
The squeaky wheel gets the most grease
Be wary of what you can’t test
Sometimes you’ll be disappointedSlide15
“And will you succeed? Yes indeed, yes indeed! Ninety-eight and three quarters
percent guaranteed.”
Dr SeussSlide16
Debra JonesSierra Systems Coordinator
debra.jones@slwa.wa.gov.au
08 427 3495
Questions…