Dr Ken Cosh Review Dependability Reliability How do we improve it Security Threats amp Countering the Threats This Week Ethics Ethical amp Social Impact Ethical issues in the areas of crime privacy individuality employment health and working conditions ID: 244569
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Slide1
ISNE101
Dr. Ken
CoshSlide2
Review
Dependability
Reliability
How do we improve it?
Security
Threats & Countering the ThreatsSlide3
This Week
EthicsSlide4
Ethical & Social Impact
Ethical issues in the areas of crime, privacy, individuality, employment, health and working conditions.
Impacts can be positive, negative or both;
Computerising a manufacturing process has lead to people losing jobs, while improving the working conditions of those left and producing higher quality product and less cost.Slide5
Managing Ethically
Should you monitor employees email?
Should employees use work computers for private purposes?
Should they take copies of software home?
Should you keep electronic copies of employee’s personal records?
Should you sell your customers information?Slide6
Management’s Ethical Challenges
Employment
The introduction of IS/IT has created many new jobs, while at the same time eliminating some – how do we ethically introduce job cutting systems?
Computer Monitoring
How can we weigh up our employees right to privacy against the desire to monitor computer usage (as a way of managing employees work)?Slide7
Management’s Ethical Challenges
Working Conditions
While IS/IT has removed many repetitive, monotonous tasks, often the human role has changed from one of a craftsman to one of a machine regulating a machine
Individuality
Many IS/IT remove the individual treatment of people by imposing strict, uncustomisable procedures. Rather than dealing with customers individually, we are constrained by the capabilities of the system.Slide8
Business Ethics
Stockholder Theory
Managers are agents of the stockholders, with the ethical responsibility to them to increase profits without breaking the law
Social Contract Theory
Companies have an ethical responsibility to all members of society.
Stakeholder Theory
Managers should manage for the benefit of all stakeholders; shareholders, customers, suppliers, local community, employees etc.Slide9
Unauthorised Use at Work
Time and Resource Theft (Cyberslacking)
Often monitored by sniffing software.
Includes;
General Email abuse (spamming, chain letters, spoofing, virus spreading, harrassment, defamatory statements)
Unauthorised Usage and Access (Sharing passwords and network access)
Copyright Infringement / Plagiarism (illegal or pirate software, copying websites or logos)Slide10
Unauthorised Use at Work
Transmission of Confidential Data (Sharing company secrets)
Pornography (Accessing inappropriate websites on work resources)
Hacking
Non-work-related bandwidth use (sharing movies, music etc.)
Leisure use (online shopping, chatting, gambling)
Usage of External ISPs (avoiding detection by using external ISP)
Moonlighting (using company resources for personal business).Slide11
Privacy
A basic human right is the right to privacy, but this right is brought into question by Technology.
Accessing individuals private email conversations and computer records is a violation of privacy
Monitoring peoples whereabouts through CCTV, computer monitoring, Mobile GPS.
Computer matching of customer information gained from different sources.
Collecting telephone number / email addresses etc. to build customer profilesSlide12
Anonymity
The internet allows almost anonymity
In reality much of it is very visible and open to privacy violations.
But precautions can be taken to protect privacy, such as encryption, authentication etc.Slide13
Freedom of Speech / Information
Freedom of speech (information and the press), is another important human right.
Do people have a right to know about matters that others may wish to keep private?
With modern communication systems, sharing opinions (using ones right to free speech) becomes easier;
Flaming
SpammingSlide14
Facebook…
So who has read Facebook’s Privacy Policy?Slide15Slide16Slide17Slide18Slide19Slide20