October 2016 Contents Duty of CareBest Practices Foundation EvolutionsAdded PrecautionsTechnology Future Additions 2 Corporate Responsibility 3 Duty of Care An organization has the responsibility to p ID: 529606
Download Presentation The PPT/PDF document "Global Travel Safety and Security" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Global Travel Safety and Security
October, 2016Slide2
Contents
Duty of Care/Best Practices
Foundation
Evolutions/Added Precautions/Technology
Future Additions
2Slide3
Corporate Responsibility
3
Duty of Care
An organization has the responsibility to p
rotect its
colleagues from
risk, this includes when they are traveling on
business
.
Best Practice
- Be able to track employees while on business travel - In addition, provide Travel Advisories:- advice before they travel, - identify potential risks by trip or location, - can communicate with them during their trip- provide information after a trip is completed- training for employees that travel All designed to reduce risk to their travelersKey: Centralized Travel Booking/Consolidated Data:- CWT is IHS Markit’s global travel management company- All business travel must be booked through CWTAlternatives: Multiple feeds from various sources and/or traveler input.Slide4
Foundation
4
Foundation:
-
Destination information
: Provide our travelers with travel advisories: pre, during and post trip based on where they are traveling.
-
Traveler Tracking
: Travel Services can locate, report on and communicate with any traveler that books through CWT (SMS - 2 way text)
Immediately be able to assist colleagues
Immediate communication to C- level: - how many colleagues are impacted - are they ok - are we providing additional assistance Overwhelming positive response: - C-level/HR/Business Leaders - Colleagues “Strong foundation……..now let’s, add on”Slide5
Evolution:
Additional precautionary measures/managed with automated report
HIGH Security Risk Travelers – Travel Services reaches out and:
Shares the ISOS Risk Ratings and IHS Markit Recommendations
Shares ISOS Website and membership numberInstruct colleagues to review all advisories and select the acknowledgement featureThere is an automated report that shows compliance or non-compliance Recommend a 1:1 consult with ISOS Advise colleagues to confirm/update cell phone in profileInstruct colleagues to download the mobile application
Provides information on IHS Markit Global Travel Insurance Program
5
:
Slide6
Evolution:
Additional precautionary measures:
Extreme Security Risk Travelers – Travel Services reaches out and:
Engages colleague, manager, and HR partners
Team discuss ISOS Risk Ratings and IHS Markit Recommendations and the objective and criticality of trip If team decides to move forward, recommendation is taken to Leadership team for approval If approval is obtained, Travel Services goes through steps on previous slide, in addition to advising on transportation and other components of the trip. Mandatory Training for all colleagues traveling to High and Extreme destination
6
:
Slide7
Evolution: Executive Travel Guidelines
Background
Need for
the continuity of overall operations provided by knowledgeable and experienced colleagues
.To ensure that this continuity of operations is not lost in an air disaster, the following guidelines should be followed:
PolicyNo more than three Leadership Team (LT) members on the same flight. Exceptions to this rule include
:
The
CEO should not fly with the CFO
The CEO should not fly with more than one of the following individuals:
Top Line Business Leaders. No more than two of the Top Line Business Leaders should fly togetherNote: Any exceptions to this policy must be pre-approved by Chief Human Resources Officer. 7Slide8
Evolution
Evolution/Technology Solutions:
Multi-Executive on same Plane Policy:- Developed daily custom report to show multiple executives on same plane
Shows when colleagues on same plane that are outside of policy
Bring
to our SVP HR – discuss with all
parties
Typically we move executives
Upon occasion, it is decided to remain as is due to many business factors “Allows us to actually manage to policy – in seconds “8Slide9
Evolution
Additional
Technology Solutions:
VIP Tracking/Protective Servi
ces
Developed a customized report for VIP’s going to med, high, or extreme destinations
Use that data to discuss when and when not to utilize E
xecutive Protective Services
Executive Protective Services Includes:
Customized door to door security
Logistics Coordinator
Security CoordinatorSecurity Specialist/Bilingual Check-in Procedures High-touch specialized security service Utilized based on C-level destination, familiarization with destination and current situation.9Slide10
Evolution
Additional Technology Solutions:
Executive Protective Services for other events
Group event – A sustainability event
held at local Mexico Schools
Security was provided for event transports
Transportation contingencies
Low profile security at the
event
Building Module Tracking:
Within travel tracker, added the building module tracking capability Works same as travel tracker:Load all your facilities into the technology When events arise, near your facilities You receive a pushed notification Depicts how far incident is to facility Can send messaging to key contacts - Facilities “owns” this & loves it - Saves them time & allows them to deal with incident quicker!10Slide11
Future Additions
Colleague Check-in Start off situation specific and voluntary
Executive Monitoring
Track every movement
Set up geo-fencing
Establish time parametersMuch, Much, More Always looking for more ways to keep travelers safe
11Slide12
Additional Initiatives – Proven Successful
Download the ISOS App contest
Everyone who downloaded
the app
were eligible for prize
Prize: Starbucks card Utilization: Increased 28% Travel Services & ISOS participated in the IHS Safety Fair Great turn out
Handed out membership cards Instructions on how to download app and
held
another
drawing! More utilization!
Mandatory E-learning
We developed / We house on our e-learning LMS /Automatic reminders New laptop procedures for China, Russia, Iran, and Iraq Instant program messenger advising colleagues to contact IT and get loaner laptops 12Slide13
Thank you / Additional Q&A
13