PPT-POSITIVITY IN WORKPLACE CONFLICT MANAGEMENT

by Vik Kapoor 1 ROADMAP OF PRESENTATION 1 Roadmap amp Housekeeping 2 Reflection Prompt 3 Positive Psychology Primer 4 Positive Conflict Management 5 Select Resources 6 Q amp A. Debra Scott, MSN, RN, FRE. Executive Director . Nevada State Board of Nursing. Learning Objectives. Define incivility and civility. Define workplace conflict. Explore strategies to enhance civility and encourage a healthy and productive work atmosphere. Determination Theory Broadens and Builds . Employee Flourishing. Dr. . Maree. Roche (. Wintec. , Hamilton). & . Professor Jarrod Haar (Massey University, Albany). Overview. What is ‘flourishing’ – theoretical background. Sara McLaughlin Mitchell. University of Iowa. Andrew Owsiak. University of Georgia. Motivation. Fact-finding missions. Innocuous form of conflict management. Usage of strategy varies tremendously. River claims: used repeatedly. Together. Positivity. The science and application of positive emotions and behaviors such as joy, gratitude, appreciation, curiosity, and resilience. . “Broaden and Build” theory of positive emotions. Pennsylvania 1964. Close knit, caring community. Low consumerism, low income disparities. Roseto . effect – why . connectedness . is important. Cardiac mortality under 45 = 0. 65+ = 50% national average. Karen Gulliford, M.Ed., ACC. March 2017. Today’s Objective. Realize the Impact of Workplace Conflict. Interpret Personal Conflict Behaviors. Define Constructive and Destructive Conflict Behaviors. Develop Constructive Conflict Management Strategies . Conflict Management. Any situation in which people have incompatible goals, interests, values, or feelings.. Conflict is not always unhealthy. When respect and empathetic listening are utilized, conflict can actually lead to new ideas and improved relationships. dealing . with it.. Welcome to our October 31, 2017 WITC Leadership Development Webinar. Today’s Agenda…... 11:31 – 11:35 am The basics of conflict resolution and confrontation skills.. 11:36 – 11:42 am Don’t fear conflict; embrace it.. J. o Henry. , Charlotte Mecklenburg Library. Dr. . Richard Moniz. , Johnson & Wales University Library, Charlotte. Joe Eshleman. , Central Piedmont Community College. Goals. Understand how library staff are affected by incivility. H. Wallace Goddard. James Marshall. The Personal Journey. Managing Stress. The Marriage Garden. A Parenting Journey. See the World Through My Eyes. Navigating Life’s Journey. From Skill to Will. Getting Our Hearts Right. Key Findings. Is Intergenerational Conflict a Problem in Organizations? . About one-quarter of HR professionals reported substantial levels (responded “some degree” or “a large degree”) of intergenerational conflict within their organizations. The same proportion reported that intergenerational conflict is not at all a problem in their organizations.. Better Relationships. Hearts. Right. Conflict is a universal human problem.. Getting Our. Hearts. Right. What do we do about conflict?. Getting Our. Hearts. Right. What do we do about conflict?. “The Workplace Conference”. BENDIGO HR Network. 28 November 2019. Acknowledgments. The Traditional Owners. The Original Members of the Central Victorian Restorative Justice Alliance . Loddon Mallee Department of Education and Early Childhood Development. to More Fully Address and Resolve Workplace Conflict. 1:15 – 2:15 pm ET. Susan Stewart .  . Jennifer Pernfuss . . Pete Swanson. Moderators. Janet Gillman & Tom Melancon. LERA Dispute Resolution Section.