PPT-Empathy Customer Archetypes

Journey Maps Customer Profile Building Killer Products Be grateful for whoever comes because each has been sent as a guide from beyond Rumi Salman Azhar DSV 2017 Killer Products . 1 EMPATHY ON THE EDGE EMPATHY ON THE EDGE SCALING AND SUSTAINING A HUMANCENTERED APPROACH IN THE EVOLVING PRACTICE OF DESIGN By Katja Battarbee Jane Fulton Suri and Suzanne Gibbs Howard IDEO Remarkable things can dis. -satisfying experience . . . Customer Recovery. The . famous. “Mona Shaw”. How the Company Failed Mona. Receptionist wasn’t equipped to deal with exceptions. Mona felt ignored. No expression of apology or empathy. The Definition of the Hero: . From Shrek to Wolverine and Everyone Else in Between. What is an archetype?. The term “archetypes” signifies ancient patterns of personality and relationships that appear across the world’s myths, legends, and folk tales.. Overview. English. Language Arts. Archetypes. Literature and film can be classified into different genres. Many short stories, novels, poems, plays and films share common features even though they were written by people from different parts of the world and at different times in history.. Archetypes. A recurring pattern existing universally and instinctively in the collective unconscious of the human race.. Three Major Kinds:. Situational Archetypes. Character Archetypes. Symbolic Archetypes. Before Viewing . “Mythology in Literary Culture”. Individually, brainstorm several different “character types” that you might find in literature, modern TV shows, movies, or dramas. . What do the following have in common?. . What is an Archetype?. An . original model . on which something is patterned or based (. prototype. ). In literature: . character, action . or . situation . that represent . universal patterns . in . Archetypes. While studying literature from around the world, researchers found that people who had NO contact with each other told stories that were similar. The basic elements of these stories are called . & . Motifs. Learning Targets. :. Students will be able to identify the difference between a symbol and a . motif . and . consider its impact on a work of literature. .. Students will be able to list common . An archetype is the original pattern or model . Archetypes can be applied to an image, a theme, a symbol, an idea, a character type, or a plot pattern.. Archetypes can be expressed in myths, dreams, literature, religions, fantasies, and folklore.. Plot Structure. Based Upon Conflict. (. wo. )man v. (. wo. )man. (. wo. )man v. nature. (. wo. )man v. self. (. wo. )man v. . the environment/society. (. wo. )man v. machine/technology. (. wo. )man v. the supernatural. th. Grade Literature. Mrs. Green. What is an archetype?. an . image. , . character. , story, symbol, situation, or pattern that has been used since the earliest times to . represent a universal idea. Archetypes Our connection to stories What is an Archetype? An original model after which other things are similarly patterned An image, story pattern, character type, representation, or recurring David Wetterbro. Carina Sandell. david.wetterbro@regionostergotland.se. carina.sandell@regionostergotland.se. 8 september 2022. Background. 2. Cardiologists in Region . Östergötland. want to know which individuals meet the diagnostic criteria for heart failure so that these individuals can be followed and data about healthcare needs, drug use and life expectancy can be linked together .